Rude ,Rude ,Incompetent Hostess who turns customers away often with her attitude she has very poor customer service. I eat here every week and she is consistently bad at her job The Wait staff is the only saving grace . read more

Really cannot be the odds. Trying to support our local restaurants. Wednesday and Friday(today) charged for food and items were missing. Briant K the manager said he was sorry but they are really busy. I had to return to pick up the food they missed and I paid for. I asked if he could do anything and he said no they are busy. Briant K find another line of work. I will spread the word. By the way, I don't want my $20.00 in cash tip back. I just want my food order correct at least once. If your not too busy! read more

This place is terrible!!! My $29 order became $41 and when I tried to cancel was told I have to pay anyway. These folks are just crap artists and will screw you in a minute read more

This has been an occasional wing stop for us but today's experience just stepped it up. The place was very clean and well prepared for the requirements of today. The for was very good and well prepared but the service was perfect. Our server Sarah did an excellent job of taking care of our needs in a timely manner without seeming pushy like some servers tend to do. We will be back more often and hope that she gets the kudos that she deserves. read more

We have enjoyed our experience at Wings & Rings tonight the staff is friendly the service was great and food and the beverages were hot and all correct. We will recommend it to all our family and friends. read more

Best wings ever but even more important to me is the great customer service. Dining in, takeout or curbside service....all of the staff I have encountered have been awesome and polite. In these hard times it can be difficult to put that smile on and make the customer #1.....the team at the Beechmont on Ohio Pike location really rock it.....hats off to the manager for leading an amazing team!!......Hang in there! read more

service was very slow. food was not what we ordered and said that our order was missing.

I've always had great service and I've been here quite a few times! They have a very sweet hostess and great waitresses. The beers are so good and very cold!! read more

Having dinner right now. Service is Great, however, managements decision not to make a club sandwich as a wrap is totally ridiculous and things need to change. Think outside the box guys. Your not listening to your customers. General Manager needs to figure things out. Grayson needs to get a life!!!!! read more

Update, well just when I thought it couldn't get worse than my first visit, well they went and did it. So I was trying to call and place a to go order. That only took 30 minutes, I kept calling and they kept putting me on hold. And then it would disconnect after a while. So I only kept at it cause I told my daughter we would have wings. After eventually getting through, I placed my order. 5 bone in wings (medium), 10 boneless (dry rub cajun) and fries. Let's start my daughter seemed to like hers well enough. However, to say that they boneless wings I ordered where dry rub, is a joke. It was literally, just cajun seasoning. As if they just sprinkled it on there. It was awful, hell it wasn't even good cajun season. It just tasted like salt. The fries were cold and soggy as well. This was a total waste of $23.00. In fact to me $23.00 is a bit much for some chicken and fries. So let me say this. Here's the real problem, it is just another corporate restaurant more concerned with. making money than quality. And that is fine there are plenty of other corporate restaurants that do that. The difference is they serve quality food. You see the Anderson Wings and Rings used to be independently owned. And when it was the food was awesome. The wings were meaty and delicious, the curly fries were awesome, and the gyros were off the charts good. However, since Wings and Rings corporate closed that location and opened their new fancy one well, judging by my reviews you can see what I think. I don't see a situation where my mind changes on this one. read more

Had an issue ordering online on a very busy night, but the manager was great and took care of it for us! My family are regulars, and the food and service are always good. read more

Love the sampler appetizer, always ask for Tatiana! her service is amazing at all times.

Really great experience every time we come here. Had the rings for an appetizer & they were delicious. Main course was Southwest Salad, also wonderful. Server, Alex was extremely courteous & attentive. Overall a wonderful experience. read more

The evening started with a group text to 4 people with the words "Wings tonight?" So we all chose to meet at this location. We were seated and about 11-12 minutes with not a single person to see or greet us, we stopped someone and asked if we could see a server. The person we stopped ended up taking our drink order. At that point and time, a server named Austin began helping us with the delivery of the drinks. Then a frantic person (presumably a manager due to the uniform she wore) who identified herself later as "Mary" stopped by our table and asked if we needed drinks? Our drinks were on our table already. Again, this person was clearly frantic and was speaking to me in a VERY loud manner like 4 inches from my face. I actually said to her "Are you angry at something?" -to which she responded "No, I am just very busy and I happen to talk loud". You think she would get the hint to back off and be a little more appropriate with the tone of her voice but I guess not. So we order an appetizer (nachos) with the frantic manager Mary and we wait, and wait, wait, and wait and wait. A total of 20 minutes and still no nachos. I stop the server who originally helped us (Austin) and asked him about the nachos. He said he would check. Another 5-6 minutes go by and the nachos are delivered. We had to ask at this point for silverware and plates. 5 minutes go by-still no utensils and plates. I walk up to the hostess stand and ask for the utensils and plates-they were wrapping the silverware and gave them to me but said "we don't have any plates". I then walked up to the bar and got my appetizer plates. At this point, Austin walks by and we order another round of beers. The frantic manager Angie delivers the beers about 5 minutes later as we are finishing up our appetizer. She asked us how was the Nachos? I said to her very nicely and calmy "Can I tell you the truth about our experience so far tonight?" And she says VERY loudly and intensely-talking with her hands "You mean how all of us are working to help you tonight?" I said "Would you mind lowering your hands and actually the team work tonight has not been the best and the service so far has been subpar" Instead of apologizing or calmly offering a solution or something that resembled that she cared about her customers and the experience she said "This conversation is done" and walked away. At this point-we got in touch with Austin again and asked for the last round of drinks to be removed from our check as they went to waste and we turned left on Beechmont avenue and spent our money down the street at Buffalo Wild Wings (BW3)-please see the attached picture that is timestamped with the receipts as proof. Thanks Mary! You accomplished your goal of running out paying customers. Frantic employees in charge equals dissatisfied customers. HORRIBLE dining experience. read more

Wings and Rings - receipts in which we were given horrible service while rudely spoken to by the management--so we go down the street for our wings - Chicken Wings Near Me - Cincinnati, Ohio

Service was nonexistent. We waited 15 minutes for a waiter and then ordered carryout using the app. It was 5 minutes more when a waiter showed up at our table. I had him get the Manitoba check on my carry out order. I recommend if you go to use the app to order carry out and then sit at a table to eat. read more

The Buffalo Chicken club was very good. Loved the Blue Cheese on it. Good selection of Craft beers. read more

Love the food and the variety. The restaurant is clean and family friendly. Great service every time!

Service is always top-notch, even when they are understaffed. Sarah, behind the bar, is always an absolute joy. Would recommend it to anyone who is looking for a place to have a few beers or for some great wings. Beats the "other" wings place hands down. read more

I stopped in for a quick libation. After meeting Sarah, the bartender, she quickly convinced me I needed some grilled wings (I'm on a diet). Service was on point, fast, and accurate. She had a full bar and no one ever had an empty glass. As a seasoned bartender, I was impressed. She was slammed. I don't typically dine at cooperate restaurants because of the processed food. This restaurant claims they never freeze their chicken. As a former chef, I can back this up. It was surprisingly delicious. The manager, Greyson I believe, even stopped by for a table touch. As an employee in the same industry, I will definitely be going back here for some grub. read more

Great all around food, had an amazing time with my friends watching the sports games and sharing a laugh, everything was fine till the end when I got a charge of -$35.83 on my card, which to me was strange since my order was $29 And some change so I added 20% of my total with my total and got what was charged to my card, which shocked me since it wasn't a few change short or a few change more it was on the dime. I brought it up to my waitress and she paused and her hands started shaking and had her manager come over, the manager said that "there wasn't anything charged except my total on the bill" which sounds to me like a cover up as she didn't sound confident in her responses. Just upset as a teenager almost getting cheated out of $10 due to if I didn't get a notification of my bank statement I would've left another tip of $5 or so. Just upsetting. read more

I've been to this location multiple times and I usually have a good experience the food is good and staff is very friendly. Tonight the service was okay and the food was horrible. My husband and I waited to be sat for awhile and then when were sat nobody came up to the table for awhile, plenty of staff looked at us multiple times though. My husband ordered the mvp chicken sandwich and the chicken was raw when we got it. We told the server and she offered to get something else. My husband got a burger instead. We were very shocked that a manager did not come up to us once considering raw chicken was sent out to a customer. We received the check and it was full price. We were upset and told the server it shouldn't be full price and she said she would get her manager. He just took off the burger instead of coming after it got brought to his attention twice. The server did her best with handling the situation. My husband and I both work in the restaurant industry and this is was a huge red flag. An incident like this needed more attention from a manager this is not something that should be looked over. It seemed as if this was not a big deal at all to them. Very disappointed in the management that was working tonight and would hope they take matters like this more seriously in the future. read more

My husband & I dine here at least once a month & we have never had a bad meal. They have the best wings by far. We have always had great service also & have loved the items that have been recommended to us by the servers. We also do take out sometimes & are also pleasant with that too. read more

Solid experience for wings and similar food. Service was very good and quality of food was very good. I use to be a fan of the other wing place but this place is my go to now when we are in the mood for wings. read more

Little bit of a wait tonight. But the service and food made up for it! We would recommend to others!!

This is the second time in two months we have waited over 10 minutes for a server to acknowledge us. The first time they were a bit busy, so we stayed and waited. Today they were not busy and there were many servers standing around chatting. We got up to leave and only then did the host realize they sat us in a section that the server didn't know was hers. We left anyways. The staff doesn't care about the customers and it shows. We won't be back anytime soon. read more

Less than one star. We came in at 9:30pm, stood at the counter for 10 minutes waiting for a table. Waiting for a table while there were only 3 groups in the place at the time. The greeter was walking out of the restaurant to smoke a cigarette as we were walking in to be seated. After that ten minutes, we were seated at our "sanitized table" for nearly 20 minutes while waiters and waitresses served other tables. At this point, it's 10pm. Literally thirty minutes before we even spoke to a waitress. At that point, we ordered a few drinks and were denied because of the alcohol order by tyrannical Mike DeWine. Unfortunately, the waitress and the bartender wouldn't accommodate our requests. When she came back to tell us, we politely declined and left the restaurant. What a horrible place to bring anyone. read more

After messing up order after order after order after order, I have come to a decision that, no matter the quality of their food, their customer service is so bad, that I can no longer patronize their business. It saddens me to say this, but they simply must not care about quality control to make such horrible mistakes with take out orders time after time after rime. I no longer want store credits. I'm done and ready to move on to another wing restaurant. read more

Went in for a quick lunch. The hostess was pleasant and sat me in a great spot to see a bunch of TV's. My server Samantha was prompt and attentive. The food was exactly what and how I ordered it. Witch is always a good thing. Refills showed up without me asking. The place is bright and clean and just a nice place to hangout for a bit. read more

Great wings but horrible service. The immature teenage boys at the hostess stand are useless and very inappropriate. Every time we call in an order for pickup we immediately get sent to hold. When we finally get to place our order, which is nothing special, classic hot and typically a quantity of 25, it takes two to three attempts to get the order right. When picking up the last time I had some clown trying to get me to tell the other kid he looked like Tom Brady. I'm on the hunt for a place with better wings so I don't have to deal with the horrible service any more. **Update** Super Bowl Night: I have to say they've really stepped it up in regards to their customer service. Ordered 50 wings for the big game and got great customer service. Order was perfect, they threw in some extra sauces, and gave us a free reusable bag that keeps your wings piping hot! Wings are still amazing! read more

I was in the area for work and wanted to try something new. I can't tell you about the food because after sitting there for 5 minutes the hostess came and took my drink order. Several waiters walked past my table but none stopped. After watching one of them greet the folks who were just seated 3 tables away I walked out. No one even saw me leave. I could understand this if it was busy but it wasn't. read more

We made a big order over the phone to pickup and enjoy at home during Sunday football. When we got home we only then realized some of our large order was missing. I immediately called the restaurant and they offered to hold a credit score until next time. We took this offer since the restaurant is not around the corner. Today we called and they had no record of our credit. read more

I think I prefer BDubs. Wings are OK, service is OK, price is OK - everything is just OK.

Went last week. It was crowded. There was only 4 in our party. We all ordered wings and it took over an hour to get our food. We asked a server when we could expect our food. They said it was talking longer because on of us ordered the wings well done. Moments later we got our wings and they were hardly warm. We don't normally send food back but we did. They brought the food back and mine had a hotter sauce on them. I know they have only been open for a month but that was bad! We may give them another try some time in the future but I think I'll stick with the mom and pop Craft Wing House for now. read more

Was excited about the new location of this restaurant - but the staffing was not up to standard at all. Upon arriving, my fiancé and I were informed that it would be a fifteen to twenty minute wait - which I was okay with (I thought that was kind of strange for a Tuesday night and there were clearly open tables indoor and outside, but whatever). Waited until time was up - and was notified there was a back up in the kitchen and if we wanted anything to drink while we waited a little longer - was thankful for that and waited another five minutes. Other people in the small, packed seating area just waiting as well. At this point wondering why the party of just two of us couldn't sit outside at any of the open tables and wait for a server... Left feeling like this was a waste of time and was never seated... read more

Who knew that a wing restaurant would have amazing salads?? I had their cobb salad, and it was huge. All of the veggies were fresh and delicious. This will now be one of my regular stops when I am craving a salad. On another note, we had an infant with us, and their booth was perfect for us to sit with his diaper bag and booster seat. read more

Take out was inedible - we waited an extra 35 minutes past the time that it was supposed to be ready and I am not sure for what since everything that was supposed to be hot was cold and the three salads were so warm and drenched in dressing they were inedible. Most restaurants put the dressing on the side for carry out. It wasn't even that busy, so I don't get it but I know we won't be doing that again. read more

Pleasantly surprised by the new location on Beechmont, so much bigger and brighter than the old one. The boneless wings were huge and were made of all white meat, much bigger and better than BWW. They won me over for sure! read more

Why, why, WHY were the gyros removed??? They made your menu unique! Kids only like to go for the games. Husband only likes to go because he somewhat enjoys wings. I was always the one to request that we go to get my gyro fix on. Not any more. Service is very sub-par. Drinks taste like there is no alcohol in them. Why the heck would we go back? read more

First time there and we will never go back. We went last night and got seated right away. My menu was greasy and sticky and the pages were practically glued together with who knows what. The service was slow. Our server disappeared several times. The manager looked liked she was having a great time chatting and taking selfies with the servers. It would have been cute if we didn't have to wait for 30 min for our check. The food was okay but not worth the frustration of horrible service. read more

Miguel was our waiter, he was terrible! food was blah and my husband's wings were wrong and Miguel basically stuck his nose in the bowl of wings and told my husband they were right before he begrudgingly took them back to be replaced. Food is not cheap either to get such bad service. read more