The hours posted are not correct, Dial A bottle closes in the evening and doesn't open till late…read moremorning, also the area advertised is not always covered, I have had many people refer me to Dial A bottle because they "deliver regularly to my area" and they are one of the only services that advertise that, "we will deliver to your area!"and when I phone I'm told they do not deliver to me and cannot help me in any way. Very Very poor service, if you can find another service I would strongly recommend anything else, even calling a taxi to pick it up for you, it might cost more but they'll actually get you what you order without arguments over the order or over your payment/change. I strongly recommend using any other company. When visiting friends or family I have regularly tried using them and have not once had an order delivered correctly, and have multiple times been charged for things I did not order and had to fight with the delivery person over the bill. I wish I could give them zero Stars

Simple order: a 6-pack of beer, a bottle of wine, and Smirnoff coolers. Got a call from the…read moredelivery guy while he was at the LCBO, telling me he couldn't find the wine, and spent more than 5 minutes on the phone with me, before finally asking for and finding a wine. Arrives, and has a gift pack ($12 more) of the 6-pack of beer, and was stunned when he realized the price - he hadn't even looked when he bought it! He went to get the right beer, called me from a different location asking me if I wanted the gift pack or the 12 pack... neither of which we asked for - he wasn't at the LCBO... he was at the beer store at this point. Told me (with exasperation) that it would be longer b/c he'd have to go back to the LCBO - not sure why I had to tell him that yes, that would have to happen b/c we had ordered the 6. Wow. Never again.