Fred Hanley did a great job on an extension on our deck several years ago. Still in great shape and…read morevery happy with the work. He is currently doing a kitchen renovation for us - so far, so good!

This team of groomers are fantastic! We have a senior dog that is very anxious and challenging to…read moregroom and Meagan is amazing with her. I wouldn't hesitate to recommend any of their team to groom your dog.

We were very happy with the grooming you did on our Golden Retriever - Buddy. He was quite matted…read moreand he wouldn't let us trim his nails. Thank you for taking such good care of him. He is a exceptionally large golden and you were able to manage him. Thank you!

I was visiting the area and I also had my dog with me. He was in need of a nail clipping. I came…read moreacross this place by a google search. I was quite impressed with their website since it listed all of there services and most importantly of all it also listed prices. It is very reasonably priced compared to what you would expect to pay at most other places. When I arrived it wasn't that busy but the staff were able to clip my dogs nails right away. The result was very good and best of all it only cost $5 even. Great deal! The staff was very nice and friendly. If only I lived in the area, I would go back for sure. They offer a very wide range of services and I would urge all pet owners to check this place out because they definitely won't regret it. Thanks from Jason and Mika :)

highly disappointed in the lack of customer service And blatant dishonesty…read more while she does respond to emails fairly quickly, I do dislike being outright lied to. recently purchased two ruff land crates. paid for additional shipping. zero issues. everything up to that points was handled as I would expect. However, when asked for tracking information (several days after the funds for shipping were sent/received) Sarah stated in an email that the courier/shipping company she uses 'does not' have tracking numbers. That sounded strange to me, so I called the company. As I was able to tell them where the shipment was originating from and where it was going, In less than 2 minutes they were more than happy to supply me with the tracking number and the weigh bill information. Unfortunately the lack of professionalism continued and the crates were not shipped In a timely manner. Blame was placed wholly on the courier service and I am left wondering what to believe. I personally would not recommend purchasing from the store, transparency and honesty go a long way In todays day and age, and neither of those things were apparently a priority AFTER the purchase was made. I have no issues waiting for items, however the 12 days for the shipment to be couriered 85 km (with a ferry ride) is rather excessive to me, Unless otherwise stated.

I love this store: I'm so grateful it's still there on the Nelson main drag. It's incredibly…read moreconvenient to pop in while running errands downtown to grab a part for picture-hanging or a lightbulb or barbecue starter. Feels small-town friendly. What's truly one of a kind about this store is the staff. You can walk in with a broken part in your hand hoping to match it up, and you will immediately be approached by a knowledgeable staff member who will wordlessly escort you to the correct place in the store for the part and answer any questions. Service is second to none.

Run of the mill hardware store, more expensive than the bigger stores not in the same franchise…read more Parking is brutal as it's on the main down town street. If you don't mind paying more and don't need any advice or education on the project your attempting and love circling the block looking for parking then this is the store for you