Overpriced gym with worn down equipment. If you are gong to charge 100+ a month at least have newer equipment with more options. The pool is nice but you can never use it because there are always swim teams there. Planet Fitness has better equipment. Do better ! read more

It has the worse customer service! I have been trying to contact someone for months to talk about my contract and I didn't get one single response. read more

WAC is great! The pool is a classic 6 lanes and goes up to 8 feet! The Gym has many machines and so many classes you can take with a membership! I've been going here for over a year and a half now, and it's much cheaper than other places I've been (Lifetime La Fitness etc;) read more

This review is for the accredited American Taekwondo Association Tigers karate class (3-6 years old) given by the Liberty Martial Arts school at this clean and bright fitness club. The fitness club staff is friendly. The restrooms and the shower room are clean. There is ample free parking. The energetic and fun classes led by Mark Harris and his teacher assistant have been great. Nevertheless, we prefer the luxurious set-up of the training room at their Highstown Road location in Princeton Junction. The latter has more diverse training equipment and abundant natural light. read more

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Great place to work out. The place Is extremely clean and the classes are good. The swimming pool is salt water and is Olympic Size. Friendly instructors. Has a lovely gym and a huge banquet hall to organize private parties or Conferences. read more

Shafted. Just before the pandemic I signed up for an extensive ($1,000) training package with an MMA trainer that I had grown comfortable with over time. Shortly after, things stopped for the pandemic, and then the trainer moved away from the area. My initial inquiries regarding a refund received little response, then there was a brief discussion regarding another trainer, then they just stopped responding. They took the money and ran. It's highly disturbing that they couldn't do the right thing. My suggestion to anyone is to be very careful entering into any agreement with them. There's a good chance you'll lose your money. read more

I had my son's 10th bday here. He and all his friends had BLAST!!! sorry for the caps but wanted to make a point. Martin, Deonna and the friendly helpers are excellent party coordinators and hosts. Martin had an amazing relay activity that kids of all ages who came to the party enjoyed. Many parents personally called us after the party saying this was their favorite kid party they attended as the kids were away from electronics and were actually doing physical activity on the weekends. Highly recommend you go see them if you want to host a bday party as they can customize it for you. Regards, Krishna & Hemali. read more

The Windsor Athletic Club is not a reputable organization. They keep your credit card on file and do not let you know when they are using it. I canceled my membership in person but was not told I needed to fill out a form. I checked with the front desk and was told my membership was canceled. In my next credit card statement I was billed again. The front desk person basically called me a liar and I was not getting a refund. The showers in the men's locker room were moldy and there was green mold growing on the wall in the pool area the last time I was there. I reported the lack of cleanliness on many occasions. Avoid this place . read more

WAC is hosting KidFit Princeton, and we've had a great experience with the instructor, Ms. Heather! She is so engaging, and she combines both the warmth of a mom with the education and expertise of a seasoned gymnastics/ phys ed/ kinesthetics teacher. We will miss her this year as everyone is in nursery/ pre/school, but cannot recommend these classes enough. Our family regularly goes to library activities, mommy & me clubs, kids gyms, etc. The difference with KidsFit will be the holistic approach Heather takes to teaching: both behavior, (gentle) discipline, small & gross motor skills, and she coaches parents along the way. Lastly... Heather, be sure to keep providing that real half n half for the coffee! You don't know how much it meant to have that little treat;) read more

Nobody seems to be working in the facility except the front desk, which will not be able to help with any issues except charging you more money. The sales, membership service, or the banquet departments are always unreachable by phone. You have to call the front desk multiple times until they tell you someone is in, and you have to go quickly to grab them. They bill you by mistakes, and they will not refund your money or return your voicemail. There is full of politics and no real workmanship at the club. Avoid it by all means!!! read more

Admin staff is careless, do not return calls, respond to emails. Facility is great but the management needs to be customer friendly.

the staff is terrible. They take payments for classes but then tell you the child is young and refuse to issue a refund. Eventually I was able to get a refund after fussing with the staff but was told that I am lucky as this is against the police. In addition, they do not return calls and refuse they do not explain the ages in advance and try to strong arm people by holding their deposits. while the facility is nice, the people are awful and some how do not believe that the consumer is powerful and always right. expect calls and emails to go UN-returned. Since this review two yeas ago, it seems that they are under new management and the management has reached out via yelp- no thank you! read more

I've been a member for almost 2 years and I love the place. People are all kind and friendly. There is a clean 6 lanes swimming pool and usually it's not crowded. There are a lot of attractive group lessons. I love Zumba, Bare Bette Fit and Cardio class. My 3-year-old daughter loves here, too. She enjoys her time at the kids care room. I really thankful to them. read more

I just joined and enjoy the equipment. However, I wish the music they played in the fitness area was more consistent. Sometimes it's not even on, sometimes is old soft rock or pop. I've had to ask them to either turn it up or down or change it several times. read more

This is the most expensive gym in the area and it is not worth the price. The facilities are comparable to NJAC, not as nice as RWJ and it's more expensive than both. It's true that the gym is a total ghost town, probably because they are expensive and not customer service oriented. I have been a long time member and after a few months of non-usage, I decided to cancel (couldn't justify paying $160/month anymore considering how infrequently I visit). I went to the gym in person to do so and was directed to the sales office by a badge checker at the front desk. In the sales office, I was graced by a woman named Lonnie who took the time out of her busy shift to peer up from her phone to tell me to go back to the front desk to get a deactivation form. The person at the front desk was nice, but didn't know where to find the form I needed. He founded it eventually and I filled it out, handed it back to Lonnie. I expected her to process it in front of me, but instead she gave it a half-hearted review then dejectedly said, "OK, that's it," and resumed texting. I received a voice message two days later (that's how long it took them to start processing my form because Lonnie was hard at work) from a member of the sales team indicating 1) that they would not continue processing my form until I provided a reason for canceling my membership and, 2) that I'd been paying an old rate for several years and a new rate that is $50/month less is available. Fifty dollars is a significant rate reduction. I'd never been notified of the rate change. In fact, I had never received a call from the gym prior to submitting my deactivation form. Further, Lonnie reviewed my form before I left and never indicated that I'd neglected to complete any required fields on it. But maybe she was too wrapped up her social media to have noticed. I called the gym back to ask them to reimburse me for the amount I'd been overpaying. I spoke with the woman who'd left me the message. She talked over and cut me off me the whole time and eventually transferred me to the general manager. The general manager was nice and empathetic, but declined to take any kind of action to make up for the fact that the gym routinely profits off of the ignorance of their members. He said that the gym mentioned via email that the rate had changed (I am the paying member on my account and never received this email; they don't even have my email on file). He acknowledged that many members opt out of email communication, yet they don't do anything to ensure that these members learn about rate changes through other means. He never offered me a promotional rate that would save me the amount I'd overpaid going forward. This would have been a win-win - I would have kept my membership and they could have made good on the rate issue. He didn't offer any solutions. If you have any basic expectations for customer service, steer clear of this place; they don't have a clue and most of the junior staff just really don't care. read more

Poorly managed establishment. They seem to have a problem maintaining staff, especially in their pool area.

We have been members here since the club opened and my wife and I love this place. We typically go to classes about three times a week, more when we can. We enjoy the strength/cardio classes and yoga, and each week the instructors offer and a new, fun, and challenging experience. The club offers a great collection of classes, the instructors are great, and the people we meet in the classes are very nice. The instructors welcome people of all abilities and offer modifications to make each exercise more or less difficult to meet each person's abilities. The staff are very friendly across the board. Some of the older posts here describe a time when they jacked up the rates a few years ago. That is ancient history now, and the rates are now in line with similar facilities. The basketball court is a fantastic, full-size, first-rate quality installation. At times, they set up badminton nets there, and I see a number of people enjoy that. The club never feels crowded. It is a great facility for families and offers a lot of opportunities for young children. There is a pool, free towel service, and a very nice locker room. A very large party room, too. A tennis facility next door. I recommend the club for people looking to get more fit. I find the atmosphere very inspiring. It is an especially nice place if you have children. If you are looking for a party facility, you can check it out. I have not had the party experience, but I often see kids' birthday parties with sports, and they look like a lot of fun. The bad reviews are out of date and inspired me to correct the record here. Prices are much better now, and the staff is very people-oriented, and the turnover issue does not seem to be a problem of late - I see a lot of the same faces working there over the last year. read more

I hate this place. Prices are way to high and always crowded. Sent my son for swimming lessons..Waste of money.

We have a family membership at Windsor athletic club for almost two years. They have fitness and enrichment classes targeted for adults as well as for children. The current roster of instructors are very good with some very good group fitness classes like Zumba toning with Cathy , Bootcamp with Lisa P, Zumba Strong with Maria and Zumba with Ruchi. There is also dance classes for adults with Archana which I love. For children , they have some wonderful fitness, yoga and dance classes as part of their membership. We have taken mini fry and skill session basketball classes with the wonderful Monroe basketball centre coaches that come and teach here. Their swimming pool is beautifully maintained with high caliber swimming coaches who have a background in Olympic s and junior olympics. The staff is very friendly and caring. The care providers at the children's club know each child by name and play and color with them which helps mother's exercise in peace. I would definitely continue my membership and recommend as a family destination for fitness and enrichment for the whole family. read more

Windsor Athletic Club - Athletic club - Trainers Near Me - West Windsor, New Jersey

We started at WAC with signing up our kid for group classes. It was a total waste of time as he did not learn anything. We then signed up for private classes. After ten sessions, the coach indicated that she will need another ten sessions to have my kid fully learn swimming. Despite suggestions from some other swimmers that the coach is unusually harsh to the kid despite my kid trying his best, with much reluctance, we signed up for the second set of 10 classes. The harshness in training towards my 5 year old kid has become so unbearable for my son that he has become scared of even going to classes. One day, my son woke up with cold and runny nose about a hour before the class. We informed the coach and her response was not "I am sorry that your son isnt feeling well" but her first reaction was "I am sorry but you will charged for the class". WAC expects that my son with viral cold and runny nose jump in the pool if we do not want to lose my money on that class? When I emailed Martin the Head of WAC about the yelling and screaming and the class being charged etc, I did not receive a response despite following up three times. Finally, I received a response and among other things, this is what he wrote "So, I was surprised to hear a major complaint about her when your child had her for a session before. What changed so drastically in her teaching styles from the previous session?". In another email, regarding yelling, Martin writes: "I have taught, trained and mentored kids in this area, throughout New Jersey, Texas, etc for 20+ years. Their ages ranged from 4 - 22 years of age. I specifically had 4 classes here at the WAC in 2014 with children ages 5 - 6 and have done once again a plethora of birthday parties with children and some may say it is yelling and some may not. It depends on how the yelling or direction is done. Many, many coaches yell, but it should not be derogatory or demeaning yelling. I have spoken with parents here and in the area who have their children in sports activities about the rigors of sports and their lack of understanding. I am in the process of doing a Healthy Kids Day here at the WAC at the end of this month specifically to educate parents on nutrition, fitness, working out, etc as this is a very academic area, but most parents have never played any type of competitive sport and do not understand the intricacies of sports, coaching, etc." So if I understand it right, it okay to yell at a toddlers and preschoolers provided the yelling is "non-derogatory" or "non-demeaning". I was not aware that there are various types of yelling and some of them are okay against a 4 or 5 year old child. Sure, the child will understand the word what derogatory or demeaning means and he or she will differentiate between yelling that comes out of affection and yelling that comes out of anger. Bottom-line: We pulled our child from the private classes losing the fees paid for 7 unattended classes as they will not refund that. I emailed on January 31st to Martin asking him to cancel my membership and mind you he did not bother responding at all until Feb 8th. He now says that the official cancellation is Feb 12th and he did me a favor because Jan 31 email request for cancellation is no good and the WAC policy is in-person or postal mail cancellation and they do not accept email cancellation requests. So, they will now charge me for February as well. Be careful, next time you decide to cancel WAC membership, they are okay to receive a written letter via postal mail but not a written request via email. if this does not make sense, none of what was done to us makes no sense. Overall, we wasted a lot money and my son is still yet to learn swimming. We learned our lesson the hard way. Martin's response on cancellation: Cancellations must be processed by the member in person or via written letter to the club. Because you send an email, and I appreciate you doing so, does not constitute the actual start date for cancellation. In addition, cancellations are 30 days in advance of your next due date. You haven't come into the club to sign a deactivation form, so as a courtesy to you since you are not happy with our services, I am waiving that at this point and time. So Feb. 11 would be the official deactivation date and you would not be charged for March and do not have to come into the club today to sign the form. You will at some point in time need to do that though, but like I said, since you are unhappy with our services I will not require you to do so as all other customers who cancelled had to do. read more

WAC has been an asset to my family's extracurricular lifestyle. On a family membership, we enjoy all the state of the art fitness classes, get childcare, kids classes, and swimming. It's a one stop wellness center for me and my family and I highly recommend the place to anyone wanting to experience an overall healthy lifestyle. read more

Amazing upscale facility, best group exercise instructors/classes in town, & highest-quality programming available across Swimming, Basketball, Tennis, STEAM & more!! Worth every penny. I couldn't be happier. read more

I love it here. The staff is great - all of them! Sylvia is an awesome Zumba instructor - fun fun fun! The people in the group classes are so nice and welcoming. Dan and Lisa will kick your butt, you definitely should try their class - don't be intimidated, people of all levels attend each class. The WAC is clean and I actually look forward to going to the gym and working out now. read more

Excellent facility - I have used a bunch of facilities in the neighborhood and this has a great value for the money - gym, swimming pool and bunch of kids Wellness and fitness classes and to top it off a very cool STEM based curriculum from Steamworks - all under a single roof ! A few weeks ago, I attended a nutrition seminar from Whole Foods - so informative and was able to put it to practice ! Had our son's birthday there last year - what an amazing place to have a birthday and the party room overlooks the mini lake. It's been undergoing a steady transformation over the past year and I can feel the changes - this is an asset to the community !!!!! read more

A great family place ! My husband can work out and play basketball, I can take amazing classes, my older son can hop on a treadmill, and my younger son can take the weekday kids' fitness class. Something for everyone. Since West Windsor doesn't have a Y we should be thankful for this place! And it doesn't get any better than Martin and Deonna. read more

Horrible place, even more horrible staff. Despite the ridiculously high membership fees, you land up paying extra for every possible class available. The cardio room cant hold more than 20 people. The yoga room is a dingy little thing with no windows (so breathe in breathe out each others' carbon dioxide!). The machines are a joke and there is 1 set of weight bars - ONE! So much was promised during the walk through (outdoor pool, tennis courts, locked in member rate for life). Nothing has happened except for the price going up. Dont be fooled by the barrage of activities advertised. You will need to pay for every one of them on top of the membership fee. And they will schedule a class (tennis for example), cancel it without even caring to notify the member, and then take their own sweet time to refund the money they took from you. You will need to remind them a million times before they actually refund your money for a class that didn't even happen. There are a lot of other places in the area that provide a lot more for much less (NJAC is one). SAVE YOUR MONEY - RUN WHILE YOU CAN! read more