I walked in to get a quote for my vehicle, the three people behind the desk were rude not saying,…read more"Hello, I'll be right with you", instead they stood there talking amongst themselves about how their weekend went. No one seemed to care about their customers. I saw another couple walk in and nothing was said to them-even though one lady sitting in the back doing nothing-saw the couple waiting. A fee minutes later the couple walked out and I was right behind them. You would think that since the customer is critical to your operation-the entire staff would be friendly. Stay far away from Bailey Tire and Auto.

While traveling through Wyoming we were towed to Bailey Tire and Auto Service in Riverton, WY due…read moreto a total electrical failure. Although having a full workload they diagnosed and replaced my alternator and battery allowing us enough time to reach our planned destination.

My car broke down damn near middle of nowhere. I called since they were closest. Unfortunately they…read moreweren't able to fix but spent A LOT of time sitting with me on the phone trying to help me find someone reputable that could. To me that's real customer service, when someone genuinely tries to help you knowing their business can't make any money off of you. Kudos to the front desk staff!!!

If I could give 0 stars, I would. We live out of state, low…read moreand behold our tire catches a flat on our way through. We seen RTO was the earliest opening tire service shop, so we walked in 15 mins after opening and received no greeting and negative demeanor. Denver, the guy at the counter, was at all no help whatsoever for a tire patch and had an attitude like he didn't want to help us. After telling him what the issue was he said we had to come back 30-45 mins later because there was no one for tires at the moment and wrote our name, make and model. When we came back someone was already being serviced for their tires and some were waiting. Overall, I would not recommend.

Great experience. The owner took the time to explain everything to us. They checked all the tires…read moreand alignment. And inspected everything. Good job, Big O! Thank you.

Customer service is impeccable. There have been several times I have driven to them with a tire…read moregoing flat and they immediately put me on the schedule, give me a ride to work, and get my car back in working order. They also do my oil changes and tire rotations and everything is always done right. I know that I can rely on them for my vehicle needs and I know I will be treated well, and get what I need for a great price. THANK YOU

I just want to say thank you to both Jordan and Cole. After coming down the pass into Lander our…read moretruck had some shaking in the steering. No one in Lander could be bothered of a Friday at 400p. Called Riverton and was told they were really busy but would take a look at the rotors and brakes. Jordan was kind and patient on the phone. Cole was our technician and she was great at explaining what she found. No charge for the inspection and back on the road within an hour and a half. Thank ypu so much!

Excellent quick service! We had a stem leak 20 miles up the…read moreroad, had to come back in this direction for help, there wasn't any where we were. They took our tire and fixed it immediately now we are on our way! Thank you so much Plains tire!!!!!