Dr. Mike B is AMAZING. He is so kind, caring, and thorough. I've here twice and had him both times…read more He explains everything he's doing and why-- he wants you to be an active participant in your care. He's also very big on keeping sterile, which is so appreciated. I think he's the best doctor I've ever had anywhere. Other staff, especially front desk staff, can be kinda rude. I'm sure they get all types of people in there so I get it, but I always feel like I'm being annoying to them just by simply being there.

My first time here was 1/2019…read more Then again, 2020, and my last time was 4/2021. And let's just say it's the same every time, but it was close and convenient. Other staff but same care no matter what time, friendly front desk staff while you check-in but be prepared to wait and then wait some more. Then get bumped if another testing or appointment comes in. And eventually, you go back to sit and wait some more, not sure why the wait takes so long because when you finally get back, you wait but not as long as you do when you are in that lobby, that's for sure

My sister went to DMC Hospital for treatment, where they stitched a roughly 3-inch wound on her…read morehand. During the procedure, she was in extreme pain and could feel everything, even to the point of nearly passing out. Less than a day later, her hand became very swollen and the stitches were extremely painful. They were poorly done, sticking out in a way that looked like barbed wire, causing her significant discomfort. I will never go here for an emergency again, unprofessional behavior.

I went in for surgery on a herniated disk. When I woke up from surgery, I could not move my legs…read moreand ended up in a wheelchair, unable to stand, walk, drive or anything else that involves my legs. My life was up-ended in an instance. My neurosurgeon, Dr. Chiu Yuen To, severed nerves in my spine and the damage is irreversible. I'm devastated.

If you want to be treated like a piece of cr*p by their intake staff, feel free to give them a…read morecall. Otherwise I suggest looking elsewhere for your care. Good and caring medical treatment is about the whole experience from start to finish, not just the doctors, and that full positive experience is sorely lacking here.

My stage 4 liver cancer was discovered accidentally on a routine chest x-ray as I smoked for 33…read moreyears, quit 24 yrs ago. I was evaluated by Henry Ford Hospital (HFH) and Karmanos. HFH wanted to do multiple tests while Karmanos stated I needed surgery IMMEDIATELY. I chose Karmanos (Wertz in Detroit) their tag line, "Your best chance", and they were right. Three years later and two surgery's I'm on chemo and current CT' s cannot find any cancer. The staff is amazing, friendly, comforting and responsive to my needs. I HIGHLY recommend Karmanos.

I love the Harbortown location. Dr Erwin is amazing for my own General Practitioner and we also…read morehave experience with a wonderful pediatrician Dr. Pokriefka who takes great care of our Twins. The nurses are very compassionate and patient a lot of attention to the details in my records and they will even remind me of upcoming tasks. The front desk is always kind and fast in getting us checked in. They also have weekly labs you can drop in on which is super convenient. I highly recommend HarborTown. Lots of wonderful doctors and nurses.

Great visits here. Our doctor has been awesome. Hopefully, this is our last visit. Today was a…read moresnowy day, and I made it here safely. Will be here for a few hours. Building has a few restaurants, banks, stores, and a pharmacy. This building is located next to the historic Fisher building. If you come in from the Fisher building, the skywalk walkway is on the 2nd floor to go into the Ford Medical Center.

So... love the doctors here. Desk staff is always friendly! Doctors all provide great quality care…read more Have seen endocrinology, dermatology and ob/gyn as well as have used their radiology floor. Would be 5 stars however this building has increasingly become less handicap friendly. Last visit there's barely any room to walk past the giant partition blocking entrance when you enter the building, a wheelchair would not fit. I don't feel safe with my car in the lot now that there is now that the lot is owned by another company. The security guards are all always huddled at the main desk hanging out together instead of at their posted positions. The new parking lot company is WAY more expensive than previous lot owners. The parking reimbursement would not work at my last visit, everyone passed the buck. I put a help ticket in on the metropolis app just to make sure what the valet employee told me was true about a refund, and the app closed the ticket because I did not do it right away. I had another appointment to get to and was already walking all over with a cane trying to get help. On top of this at my last visit I saw they had removed all the handicap parking spots and I had to park farther away. Being a medical center, these issues need serious addressing.

I had a wonderful experience with Dr. Graham. He was very patient and kind. I would definitely…read morerecommend him as a physician.

Dr. Graham spent a total of five minutes with me. Considering I had an appointment and waited over…read moretwo hours before I was taken to an exam room and another 45 minutes before seeing the physician, I think I should have been given a thorough history assessment and examination. I selected this place as I live downtown and it was one of the providers that was in network for my health insurance. Unfortunately I am very unimpressed. Beyond the poor exam and overall experience it does get worse. I called the office on a Monday when I got an email regarding my results. My original appointment was on a Wednesday. That Monday I requested antibiotics which were necessary based on the results however I never got a response back from the office personnel who stated the provider Dr. Theodore Graham was only in on Wednesday's. I am writing this on a Friday, over a week since my appointment and still have not received a follow up. Luckily I work in the medical field and was able to reach out to a provider after hours on Monday when I never got a response back from the office, the provider unaffiliated with this organization called in my prescription and noticed me immediately so that I could begin the course of therapy before the pharmacy closed for the evening. Whatever you do, do NOT go to this facility if you want to be treated with dignity and given the proper care you deserve.

This place has had an horrible urine smell today and the last couple of times I visited. I'm not…read moresure what has changed but the smell is still with me and it has been 2 hours since I was there. There has always been challenges but today the smell was horrible - nauseating.

I hope this building is not demolished. The photo of it is so wonderful. They don't build like this…read moretoday. It was designed by Albert Kahn who was sometimes called the "architect of Detroit"! I know a family with the last name Kiefer. One of the children is named Byron. When I clicked on the map to see the location I zoomed in and noticed that a street running next to the 'hospital' is named Byron St. I am intrigued. I wonder about this family that is 'up north' and what relationship if any they have to the original founders. I was looking at Michigan locations on asylumprojects.org and the map location brought me to Yelp. Here is a link if allowed http://www.asylumprojects.org/index.php/Herman_Kiefer_Hospital I will add a picture as well from that page. The photo does not say who to credit. The link under the drawing takes me to a page about the "Sanborn" map. "It states Sanborn Maps is an American publisher of historical and current maps of U.S. cities and towns that were initially created to estimate fire insurance liabilities. The company's maps are frequently used for preservation and restoration efforts." Due to the age of the Sanborn map I hope it is free to use and I am crediting the authors correctly.

Ok, yeah, I said in my review before "as far as I know the structure is in good shape" . . . well …read more . . not so much. As every Detroiter probably now knows, the damn roof caved in because the city hired contractors to repaint areas that had suffered acute water damage but didn't bother to fix the underlyng structural issue first so that more water leaked in and finally brought the roof down into the nice, freshly-painted offices they just renovated. Fail. And a pity, seriously, because this building could be a great, historic, renovated and re-purposed facility if the money and drive to do such could be found. As it is, it will probably linger on housing city/county workers until there's a really dreadful accident or it just becomes unfit for anything but rodents. Then it will probably be abandoned. Then it will fall into the same sad state as so many other large structures in Detroit. :[

The nurses that are there now half ass want to do there job. You call and for some answers and they…read moreswear they are gona call you back and they never do. The doctors that come through most times are the same way. A few are were good but they are gone now. Lord please don't need a referral!!! I have to have my specialist to call and get in their ass just to get one. It has really gone downhill over the years so if u can go somewhere else for treatment....please do. I hate i even have to give them one star.