We would definitely recommend Melanie and her team to help you find your perfect house. We had an…read morealmost a year-long, arduous and sometimes stressful, house search during this continuing pandemic. But Melanie and Bryan kept us on our toes, with their bright smiles and perseverance. Now that we have our own house, we are so grateful for their patience and are thankful to have had Melanie and her team on our side to guide us through. For a detailed review please see below...
We selected Melanie based on her stellar online reviews and our initial conversation with her. As we started visiting properties we very quickly realized that we were actually getting a 2-person team. Melanie has a gem of a colleague, Bryan, who would visit each of the properties with us. Bryan, who has 30+ years of experience, is very patient and took the time to explain the nuts and bolts of a house to us novice first time buyers. Over time we realized that we were getting the best of both Melanie and Bryan. Bryan was great at retrieving all pertinent details (including floor plans), understanding what our needs were and was able to tell if the plans would fit our needs and help us navigate each property visit. Melanie was great at listening to what we felt/thought about each property and guiding us thoughtfully as we wrestled with our decision to move forward with one property or not. After learning what we were looking for, in houses, and also learning our deal breakers, they were both able to use that to guide us throughout the process of buying.
Furthermore, Melanie was adept at negotiating with the seller's agent and advising us of what to expect in terms of prices and competition.
As our house hunting stretched on for months during stressful pandemic times, Melanie and Bryan were indefatigable, never losing hope or patience and were great in guiding us through each offer/negotiation. We never felt pressured into making an offer we didn't like or paying more than we thought couldn't afford or felt was not right. In fact after almost 100+ property visits, a smiling Bryan met us at each property and approached each property with unbridled enthusiasm which really helped us in the stressful search during pandemic times. Likewise, Melanie approached each offer with equal enthusiasm and was always available to talk to. She even managed to check and be on top of negotiations even during her important life events which we really appreciated. We never felt rushed to buy nor put an offer that we were not ready for. Even after each rejected house offer, Melanie and Bryan were able to give us hope that we would find our perfect home.
Finally, Melanie has a wonderful network of home inspectors, real estate lawyers, bank closing agents, admins etc. who came in very handy after our offer was accepted and made the closing process quite smooth. In fact, she has made herself available for guidance/discussions even after we have moved into our recently bought property.
Overall, we would highly recommend Melanie and her team. She takes the time to know her clients needs and desires and guides them thoughtfully to make the best decisions. In future, when we are looking for a real estate agent to buy/sell we will reach out to Melanie and team first.