1. William "Mr Bill" Redfern

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    William "Mr Bill" Redfern

    1.0 (2 reviews)
    Open • 7:00 am - 7:00 pm

    Services - William "Mr Bill" Redfern

    Fireplace cleaning

    William "Mr Bill" Redfern Photos

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    9 months ago

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    Southern Air Heating And Cooling - Southern Air & Plumbing Logo

    Southern Air Heating And Cooling

    (10 reviews)

    Called them out to check on heater on 01/12/2018 because a malfunction. The technician arrived in…read morea very timely fashion. Stated the the flame sensor was bad and replaced. Total cost was $171 with the service contract. Had to call them out for the same issue again the next day. Same tech said flame sensor needed adjusting. Same problem occurred again the 14th. I turned the system off and turned it back on and haven't noticed the problem again. Not sure if the problem is resolved but I will call them back out if it occurs again. Tech was professional, response and delivery of service was efficient.

    Recently the AC unit went out at the home of my two elderly [80 and 84] sisters-in-law in Grand…read moreCane LA. It was late in the evening, they were hot, flustered, and anxious. They called Southern Air out of Shreveport. At least one person came out that night and told them the unit was badly damaged by an electrical fire and needed to be replaced. One sister-in-law then called my wife and I to see if we would co-sign for a five-year interest free loan amounting to $16,000.00 to cover the work. There was also a manager type person on the phone that we talked to who had checked their credit the result of which required a co-signature from someone with a better score. We were surprised at the amount of $16,000 for an AC unit plus labor in a mobile home, it seemed suspiciously high to us. When inquiring about a cheaper option we could not get a clear response except it would all cost the same in the end, emphasizing this loan was a special promotion and to take advantage of it. We felt the exchanges we had with the Southern Air folks at the house was more like talking to high-pressure salespeople anxious to close a deal than exploring any other options. We declined their services. My sisters- in-law toughed it out overnight and another HVAC company called Atlas came out the next morning. They said there was considerable damage from the fire but repairable. They did repair the unit back into service for a total of $659.00. So, the moral of the story is - "let the buyer beware." When customers are desperate for a solution they are vulnerable to exploitation, especially the elderly. It also sadly speaks to wide variation of integrity and honesty between companies.

    Louisiana Fireplace Company

    Louisiana Fireplace Company

    (1 review)

    We bought a house in July 2021. The house was well maintained or so we thought. Never used…read moreFireplace last year but this summer because it is an Ashley Insert Fireplace that I absolutely know nothing about I contacted a Chimney Sweep Louisiana Fireplace it took 2 months before they could come. They came this Monday I almost cancelled appointment glad I didn't Lainie did a thorough inspection and what she found was disturbing she said Fireplace was upward of 20+ years old. She doesn't believe it was ever cleaned there had been a few fires there was no ventilation as soot and what not had clogged it completely. I shudder to think what could have happened had we used it. I value my life and my families lives. The Fireplace cannot be used have a contractor coming to give recommendations my advice is that if you haven't had your Fireplace Inspected and Cleaned by a Chimney Sweep it's the best 125.00 I have ever spent. No excuses make that call for you and your families safety. Thank You Lainie Walker and Louisiana Fireplace!!

    From the owner: Your fireplace deserves a little love. At Louisiana Fireplace, a fireplace store in Pineville, LA,…read morewe offer all the services and accessories you need to keep your hearth looking great and functioning safely. From new fireplaces to remodels to fireplace accessories, we'll keep your home warm and cozy. We install and service all of our products, too. Our expert team offers full-scale fireplace services and repairs to extend the longevity of your fireplace. Louisiana Fireplace is also the new home of Handy Chimney Sweep Service, so you can expect the same outstanding service when you schedule a chimney sweeping or inspection this season. We offer free quotes on new builds, remodels, and repairs, so contact us to request yours.

    William "Mr Bill" Redfern - chimneysweeps - Updated October 2026

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