We were very pleased with the care my ninety-year-old father received at this hospital. They were…read morethorough. They conducted several tests before determining the diagnosis. They were very caring and all of the staff was friendly and compassionate. They prescribed just what was needed to get him well. I was very impressed and I highly recommend this hospital.

fuck this place i had food poisoning and they did a bunch of shit to rack up the bill such as a…read morepregnancy test that was $200 and a bunch of other bs. fuck you all. i hope y'all die. don't go here. i have great insurance and my bill was $400. they didn't make me feel even the slightest better if anything they made me feel worse. i went to another hospital and they cured me within one trip. seriously fuck this hospital

DO NOT GO TO San Rafael Hospital ER unless you absolutely have to! I went there because I cut my…read morehand and needed stiches, they checked me in wrote up on computer what my issue was then told me that it would be hours of waiting and could not tell me how long. So I left and went to Walsenburg ER. They sent me a bill for 300.00 for an ER visit when they did ABSOLUTELY NOTHING. THAT is why they check you in immediately so when they give bad service and you leave they can still charge 300.00 for ABSOLUTELY NOTHING. NEVER GOING THERE AGAIN.

Customer service is terrible, just absolutely horrendous. You call for a billing problem and they…read morenever call back or take 3 months to return your call. You schedule an appointment for 8am and they don't arrive until a little after so it actually starts at 8:15am even when they tell you to arrive 15 minutes early. You call for help only for people to hand you off to the next to give you the run around or send you to voice-mail to never be returned again. You call about vaccines and they tell you to come at a certain time and the screener says they're out and rude about it. Majority of the clinic providers leave before 7pm although you don't close until then and turn away patients coming in at 6:45pm or refer you to the ER.