They never went the extra mile to help you figure things out. They will also backstab you if you…read moreleave and go elsewhere. Not very professional bad mouthing clients past or current. Their insurance coverage wasn't that great either.

For years we had been with another Auto Owners Agency in Albany. After such bad service we elected…read moreto switch our Insurance Coverage over to Fleming Riles. We have known Garrett Fleming, Wayne Riles, and Clint Ivey for years and have always liked their professionalism. When switching over, Ilissa English was the account manager that was assigned to us. Wow, we can not say enough good things on how Ilissa handles business and our insurance coverage. We always get her on the phone, she handles our changes promptly and always has answers for questions. I hope the management will acknowledge her for her hard work. Hopefully they will add a note in her employment file on the superb job she does! Thank you Ilissa!

Very friendly and responsive. Reasonable rates for auto and homeowners insurance. Easy process…read moreto change carriers.

From the owner: GA-197518 Our mission is to help Albany and Dougherty County manage the risks of everyday life,…read morerecover from the unexpected and realize their dreams. We strive daily to provide remarkable customer service while meeting our customer's needs! We want our customers to live comfortably while knowing they are properly protected when it comes to the right auto insurance, home insurance, life insurance, health insurance, boat insurance, and business insurance.