Great customer service & always have what I'm looking for! best in south end area would recommendread more

Rude staff and limited selection. Asked for 0 nicotine vape. Asked a few questions, very brief and…read morenon interested since they didn't have what I needed. And just hung up.

Great service and selection!!! Staff is always attentive and knowledgeable. The rewards program is…read moregreat too. Love stacking and the coupons.

Very nice employees and clean store. They have Kratom which saved my trip to North Carolina from…read morebeing bed ridden. The GPS had me running around, call to get the actual land marks to the store.

they are never open! everytime I go it's closed! they say they open at 9 I show up at 10:30 to give…read morethem time and it's going on 11am and they're still not open. service is normally good but the closed shop during open hours EVERYDAY is annoying asf.

From the owner: Charlotte’s Premier Smoke Shop with all the new and exclusive products read more

The guy hardly spoke English, could not understand what I was saying while he was speaking to who…read moreever on the phone. And the prices were sky high, very expensive

They play super loud music all night long. It's currently 4:18 in the morning and I live over a…read moremile away and I'm laying in bed listening to the thumping of their music. NOT OKAY!

Love this store! It's consistently excellent across all locations I've visited. The staff has…read moreconsistently been fantastic - always friendly, incredibly knowledgeable, and genuinely helpful in understanding the products and their effectiveness, making you feel confident in your choices no matter where you go.

Yeah not all that. Price waste time. I could go to the block and get it way cheaper.. super high…read moregrade for a good price. Smoke like dry corn

Very friendly and has lots of stuff inside. Got good service with tons it selection with great…read morevalue.

Tbh the store is so small…read more All you'll find here are your basic stuff. Water pipes and cigars. Maybe a new bowl. Came for a metal rig But they only had glass bowls.. Staff was friendly just rated it based on what j was looking for which they had nothing but as far as supplies .. Not a wide variety but simple if you need something

Don't bother spending gas or energy to come here…read more They open for maybe one or two hours a day, if that. I don't even know how they can afford to still have that spot. Stupidest place ever. Sorry not sorry.

I'm updating my review since it's been a while since my last one. I've visited now multiple times…read moreand each time I visit I'm always happy with what I walk out with. They have both free and paid tastings. Keep an eye out for their free ones each day so you can sample a few of their featured wines, or the paid tastings that give you much more of a in depth background of wine. I love that they have a wonderful selection of all different priced wines so you find a great bottle at an affordable price. Each time I ask for help they are very friendly and I never feel silly asking basic questions. If you're buying for a specific person or a certain occasion make sure to ask for their recommendation and they won't disappoint. They also have a decent selection of beer, cider, sake, and other specialty alcohol if needed. Highly recommend!

First time visiting this location, and I was not disappointed. It is a bit overwhelming when you…read morefirst enter, but once you get your bearings and locate the actual thing you want, it gets better. I was looking for some sparkling wine and located the aisle for it fairly easy. Was able to see a whole selection of all of their sparkling wine and noticed that they were cheaper than a Harris Teeter, Food Lion, Publix, etc. I was very excited to find the kind I like and for a fraction of the cost. This will be my new favorite place. They have a huge parking lot as it's located in a shopping center. Everyone was super friendly and efficient and gave great recommendations.

Hands down the worst vape shop in the city. All of their disposables and juices are counterfeit…read more I've given this place a try, multiple times, and it's always awful. They're not even good fakes-- it's blatantly obvious. On top of it, the employees are incredibly rude and make it very clear that they don't want the business. I guess doing legitimate business is simply too difficult for these people. Save your money, time, and self respect, and avoid this place at all costs. There's a reason why this place is constantly empty.

Grayson was super helpful and patient. Going through all the lighters and different products they…read morehave. 100% recommend