BEWARE. BEWARE. My sister, had James and Debbie Shell to repair her car. After a week and a half…read morethey got to put a computer on to check and diagnose. they thought it was in the ignition not sure. Said they were waiting on a company to email them back which took 48hrs. called back in 48hrs still hadn't heard anything. which they told us we may have to take to dealer, which we decided to do.Gave notice to shell auto of her intentions to have car towed to dealer. The BILL came to $819.68 still doesn't start. Beware Of This Company!! Beware!! No parts were purchased or ordered! This was just for computer diagnostics. $819.68

My car was leaking oil from the engine but the source of leak was not apparent. James was able to…read morediagnose the location(s) of the leak and repair the leak. The recommendations and estimates were clear and I was updated during the repair process. I highly recommend Shells Auto Repair- I'll be bringing my Honda back to them for regular service.

Very unorganized, don't return phone calls. Work is a little sloppy, and shop is messy.read more

Honest, concise, fair priced. Great service. Quick turnaround on your vehicle. Terrific waiting…read morearea. Hands-down, the best automotive service center in eastern Kentucky.

The owner and his employees are great. Fast friendly service. I saw the owner willing to work with…read moreyou if you are not able to pay in full. Even though its a garage it is a family friendly place. I also witnessed the owner make arrangements to have one employee stay past midnight to make sure a customer was able to get a new motor in her car the next day so she could travel to Louisville. They are the most well mannered employees i have met in the automobile industries. Would give this place 5 star service. The best part about JR JARRETTS GARAGE is how CHEAP ALL SERVICES ARE!!! If you want great service at an affordable rate please call Jr Jarretts Garage!!!

Broke down and called these guys...was on the road within a half hour. These guys are great!read more

Amazing Service. Honest People. I would recommend to anyone who has any issues with their…read moretransmissions.

Went in with a nail in my tire on a Tuesday morning. It was already pretty busy even for only being…read moreopen for less than 15 minutes. They ended up keeping my car for the day while I was in class. They were super nice and helpful, but they didn't call me to let me know it was ready. Besides that, they did good work. It is a little pricier than I'm used to, but that's somewhat expected in a small town.

Poor customer service. The lady was very rude to me when I came in and was asking questions about…read morerepair to my Truck.

Amazing service, and top expertise. I would recommend it to anyone who needs their transmissions…read morefixed.

These guys are well educated and know their stuff. We broke down, luckily made it to their shop…read more They put a new axel under our trailer to get us back on road. They went over and beyond to get us back. Can't speak highly about this business. The owners and staff are wonderful. Very thankful for them, so now we can enjoy our vacation. Thank you so much!