Wow - Keith and everyone in this business is fantastic. We were traveling from NC to Indiana, then heading west in our Global Expedition Vehicle (that's the manufacturer). Our Webasto diesel heater for the RV part of the truck hasn't been working properly and with no heat, our water lines will freeze and break and it's not comfortable being in a camper when the temps are freezing inside & outside. Wies was the ONLY Webasto service center that answered the phone with authority on: yes we service Webasto, which unit do you have, yes - that's a very popular unit, we'd be happy to help. We let them know we'd drive 300 miles and an approximate time we'd be there. Up front Keith let us know he doesn't have repair parts in stock for our unit so we could possibly have a delay depending diagnostics. They took our vehicle in immediately, tested the system, then removed the unit and took apart to find the issues. We were called and informed of the need for a new source burner service kit from manufacturer, which is on backorder. Our GXV is fairly new and the manufacturer of our truck is footing the bill here. With backorders and no parts available for 4-6 weeks, Keith was able to overnight (on a Thursday) a new heater and install it next day- Friday. The priority, attention to detail and professionalism we received from Keith, all the techs/mechanics and his office manager, Sheri was the best we've ever come across. Before leaving we had them change the oil our beast (it's a RAM 5500 chassis). Fantastic inspections of EVERYTHING (changing oil & filter), lubricate chassis. Test brake fluid for moisture and copper content, evacuate and refill power steering & brake reservoir (if need be), check all vehicle fluid levels, conditions and top off if applicable. Lubricated door hinges and locks, latches. Inspected and adjusted: tire pressure, belts and tensions, hoses, battery and distribution terminals, lighting, exhaust, fuel and induction systems. Wow, we really feel SAFE and have confidence in our rig after this service especially since they found a couple issues and fixed them. If you want or need a repair shop - this should be your #1 pick. They have plenty of customers, so if you know a good mechanic - they train them and would be fantastic place to work. 10 STARS read more

Wies Equipment Repair - Weldon Spring, Missouri