David Setters made my mortgage process incredibly easy. It's been 4 months since I bought my second…read morehome and still talk about how good of an experience I had. He's recommendations were life changing and I couldn't be happier. This was my second time purchasing a home. The first time was a nightmare, gathering all the documents I needed, high pressure time crunches, were all things that made the process regretful. I waited for that dreadful stressed out experience to happen again throughout the entire process and it never happened with David. Obtaining a home loan does not have to be a painful process. I 10/10 recommend First Fidelity Mortgage, Inc.

We recently worked with David at First Fidelity to do a refinance of our home mortgage. He went…read moreover and above and made sure that everything went as smoothly as possible. From the very start, he told me the loan rates and terms he could arrange, and he came through in the end. Very good experience overall. Anthony D.

I cannot give enough stars for Jessica (Agruso) Lankford! When this girl says she will work on your…read moreloan, she means she will work on your loan! She does not hesitate to call people as many times as it takes to get the information required, and will put in work during weekends and off days to get everything done. Everything was such a smooth sailing with her, and I knew I did not have to worry about a thing. Would highly recommend, and would absolutely use again!

I responded to rates from this lender quoted online. The agent who responded was friendly, which is…read morethe reason for the two stars. However, the rates were a clear bait and switch. Not even close. Don't be fooled that there are no lender fees, and the points quoted for the rate I was interested in were more than double what showed in the online estimate. I guess it goes to show, if it looks too good to be true, it probably is. Too bad First Commonwealth puts their agents in the position of having to apologize for their marketing practices.

This place is terrible. Poor business practices and unprofessional. They find out someone has…read moreapplied for a mortgage loan elsewhere and they stalk and harass them to try to gain the business. The tracked down an old work number and have called over 100 times in a matter of a few days. Despite being told that this person no longer works here and that it is a business line and their constant (over 45 calls in an 8 hour period) calls are disruptive, they still keep calling. They have been told to remove the number multiple times and yet the calls continue. My next review will be sent to the BBB.

pj@centurymortgage.com There's one reason and one reason…read moreonly that I went to Century mortgage, the name is PJ. PJ Tapp helped me, not only once, but twice. When I went to buy my 1st house, I went thru 3 different lenders that I decided not to use because I couldn't understand what they was telling me about the loans. That scared me, I was thinking, I am not going to feel comfortable signing anything if I don't understand everything. Purchasing a house is huge and the last thing I want is to get tricked into signing a lot of papers that I don't understand. I was told about about PJ Tapp, so I gave her a try and I am glad that I did. She explained every little thing, she wasn't pushy or rushing things, she was very professional, had a lot of patience and returned my phone calls even when she was out of the office. There was times when she returned my calls while attending events to make sure that she got back with me. So, when it was time for me to purchase another house, I went right back to her and again everything went smooth like the first time. Words can't express how grateful I am to have run into PJ Tapp. She is 100% recommended. Nothing better than to have a smooth transaction when buying a house.

I can not recommend Jay Pierce and Mortgage Warehouse strong enough. I have used Jay and his team…read morethree times now, two refi's and now a first mortgage on a new home. Jay makes the process simple and pain free. You can not go wrong giving Jay a call for a no closing cost loan.

Was able to work speedily to refinance our home loan. A pleasure to work with, and made the process…read moreeasy. Highly recommend.

I cannot say enough about Bryan and his team! We were originally working with Chase Bank on a home…read moreloan and it wasn't going well. I spoke with Bryan about options given how close we were to closing. His team delivered!! Not only did they beat the rate Chase gave (including all the discounts I had for being a customer over a decade), but they went open to close on my loan in under 11 days! It had to have been some sort of record, especially given COVID-19 complications. Their team was highly communicative, organized, and responsive.

From the owner: Brian C. Lykins of 1st Class Mortgage Group LLC takes pride working with our clients hand & hand on…read morethe largest financial decision of a consumers life. Their home. KY,FL,IN,VA,AL,TN

I am so grateful our realtor pointed us in the direction of Russell Gerry and Benchmark Mortgage…read more As crazy and nerve wracking as the closing process can be, the lending aspect could not have been smoother! The thorough communication, attention to detail, and EXCEPTIONAL personal touch blew my wife and myself away. I can not recommend Russell and his team enough to anyone looking to finance a home. A HUGE and heartfelt thank you to the crew at Benchmark!

Our realtor recommended Russell Gerry to us, and I am so grateful she did. We were first time home…read morebuyers trying to purchase from a different state, traveling back and forth frequently to try and find houses to bid on. It was such a competitive market that I can say with certainty we would not have found a house in our short time span had it not been for Russell's stellar service. He was available for us on the weekends to answer questions, provide us with documents, and get us the much-needed pre-approval letter. Russ also took the time to make sure we understood the home buying process and gave us different recommendations for mortgages based on our personal situation. Russ and his team are professional, prompt, and very easy to work with. We were able to communicate our needs and documents to them quickly and easily even from a different state! We highly recommend him to others.

DO NOT RECOMMEND FREEDOM MORTGAGE! Used them for initial house purchase. The website is not user…read morefriendly and it is difficult to find documents for tax purposes. When I had questions regarding my initial loan, it took days to get any response back. Recently completed a loan assumption (brother in law was taking over our existing loan) which was a nightmare. We started the initial documentation in early January and just finished the final loan assumption in late June 2023! They dropped the ball on countless occasions throughout the process. Stated they never received documents although we had fax confirmation on each one. They set extremely short response intervals for documents we were required to provide however they exceeded the time limit for their responses on numerous occasions. We closed on the loan assumption several weeks after the final deadline (set by Freedom Mortgage) while having no delays on our end regarding paperwork or documentation to provide. We would constantly get the run around in terms of who was responsible on their end of taking care of certain parts of the loan. They would consistently transfer you to another department and later claim that the person we were trying to reach had been out of town but didn't notify us of this on the front end. We repeatedly would get no response back when asking questions or submitting documentation and would finally have to suggest we get a loan attorney involved in order to get a response. There isn't anything constructive or positive I could say about this company. They are very disorganized, unresponsive, have lack of empathy for the situation (process took literally 6 months), and did very little outside of delaying every step as much as they could do avoid assumption of the loan. DO NOT RECOMMEND FREEDOM MORTGAGE!