I Move Physical Therapy in the Viking Athletic Center is REAL Nightmare experience! October 2024. I sent complaints to the Manager Audra and the co-owner Marty about Gina, the Director of Whitehall, who billed my insurance for treatment I DID NOT receive! I went 4 months with no diagnosis or treatment for my spine and rib injuries! Also reported to them Gina's sexual harassment, after which she bullied me for not complying!!! A few months after leaving I'Move, had a bad fall from the lack of treatment and sustained new injuries, this too was reported to them. The complaints were sent because I had refused to pay my last bill and after receiving my complaints I'MOVE deleted my copay balance. FYI I went to Whitehall 2x week for 4 months thinking with EVERY visit my issues were being treated! Gina even told me "you will have to live with your condition for the rest of your life." Knowing her lack of diagnosis and treatment would cause me to keep falling!!! Also complained about Luke's rude comments and the day Luke's Uncle visited and made blatant sexual harassment comments to Gina she enjoyed it! She allowed the uncle to stand in the school hallway for 15 minutes staring at her in a creepy way while she was treating me!! Luke never turned around or stopped his uncle's horrific actions. Then I was harassed by Luke's uncle when I left the clinic!! Desperate for access to health care I left Whitehall and went to downtown Muskegon and was treated by Marty the co-owner, who diagnosed a serious spine injury causing my instability and 2 ribs out in my back. The other P.T. diagnosed 4 more ribs out in my back. 6 in total! After Marty found out why I left Gina the Directors "care" he refused to treat me because his reaction and ONLY concern was to get mad at my complaints, NOT the lack of diagnosis and sexual predation by his clinic Director! When I asked Audra what I'MOVE would be doing to prevent Gina from hurting people again? Her response was that both owners were notified and that they would be "handling it at that level and in a confidential HR manner". NO ONE SHOULD BE ALLOWED TO TREAT OTHERS THIS WAY! read more