i haven't stepped foot in a bridal salon in years, so when my girlfriend asked if i'd join her entourage, alongside her mom and childhood friend, it genuinely touched me. i may have watched my fair share of, 'say yes to the dress', so being part of her journey to find 'the one' was a real honour. she had purchased a bridal package that included a wedding gown rental, evening dress, accessories, groom's tux, hair and makeup, plus a photographer the day of the wedding. this was her first time trying on wedding dresses, and if you know her, you know she's always effortlessly put together and has a clear sense of style. she'd already sent the bridal salon her inspiration photo ahead of time, so we were all eager to see how it would translate in real life. the salon is located at 511 columbia street, tucked upstairs. the space is tiny and a little cramped, we were asked to remove our shoes at the top if the stairs, and slippers were provided. six gowns had already been pre selected for her fitting, but we weren't allowed to take any photos of her wearing them (boo). good vibes though, no bridezilla energy here, just a confident, stylish bride with a solid vision. and when the veil went on. wow. we oohed and ahhed as it all came together. small tip: each appointment only allows for six dresses to be tried on, so make those picks count. and just like that...she said hell yeah to the dress! read more

See all

They have all inclusive packages and prices are comparable to other wedding studios. I like that they include on site assistant to the bride on the day of the wedding and some packages include gown and accessories rentals and bridesmaids and groomsmen outfits too. Their studios sets have very nice props. However, the parking is inconvenient. They only have paid street parking. As a bride who hates driving and parallel parking, it adds additional stress to my wedding planning. I foresee that I will need to go back several times for gowns fitting, photos and more gowns fitting. Unfortunately, that was a no go for me. read more

We are so incredibly grateful for Jenifer and the amazing WhiteDay team! We hired them for our Korean traditional ceremony as well as hair and makeup services for our wedding day - they were so professional, helpful and always very responsive to all of our questions and it was a pleasure to have them be a part of our special day. Jenifer in particular is incredibly talented at make-up and she and her team were very patient and willing to accommodate any of our requests. We would highly recommend WhiteDay. Thank you so much for helping to make our wedding weekend amazing! xo Grace & Rob read more

A month ago, I was a Bride to-be. Whiteday Wedding located at 511 Columbia St New Westminster BC V3L 1B2, seemed like they could offer everything I desired for my wedding day (packages on rental gowns, photography packages, and hair & makeup services.) The bridal consultant I had dealt with guarantee great services, and seemed to have experience - this lead me to convince my Husband and I to put a deposit on the Whiteday services. The bridal consultant was reluctant on review the contract with us but more focused on taking our payment. During my pre-wedding photos, I had an unbearable experience with hostile staff. The associates had a lack of knowledge with the bridal gowns, hidden agendas, and made assumptions and own decisions. There were a lack of hair and makeup selections to choose from which limited my choices for photos. The dress that I had chosen was not the right fit but the Bridal Consultant reassured me that their onsite seamstress would alter to perfection. Due to the Consultants poor communication skills, I had to take the initiative to request a final fitting to ensure my wedding dress was altered correctly. Whiteday asked my Husband to pay in full a week prior to the wedding day. The week before the wedding, I went to Whiteday to try on my dress. It was still too big and didn't fit me. The Bridal Consultant was unapologetic, and instead of resolving the problem, she blamed me for incorrect alterations. On the wedding day, I had waited half an hour for the Bridal Hair & Makeup Consultants to begin. They had poor time management skills and rushed through the service which sabotaged my desired look for my wedding day. They made their own decisions and did not cater to my needs. Arriving to the Wedding Ceremony, I was surprised my three unfamiliar representatives from Whiteday Wedding. They has sent me a different photographer from what I expected (definitely less experience), and two inexperienced Bridal Assistance. As a result to the additional Whiteday Staff, I was forced cater additional costs providing them food and beverages. One of the Groomsman's suit button fell apart on him during the wedding- cheap quality. During the ceremony, I walked over a lantern and it melted a small portion of the bottom wedding dress. I recognized a minor damage to the outer ruffle lining. When we returned the dress the representatives at Whiteday Wedding threatened charge us a 50% of retail pricing of the dress. Their contract terms were in very small font and it was never even described to us during the orientation. They automatically assessed the damages as the maximum consequence with no proof how how much it would cost to repair, reluctant on providing us with the model number and brand to get our own quotation, and weren't willing to let us speak with their management/owner of the company. We questioned their contradicting contract and unreasonable terms. The Wedding Consultants response was, "Well we'll have to change the terms now because this is not the case." I was under the impression that this wasn't going to be resolved until my Husband and I were to meet with the Whiteday management to negotiate a reasonable cost for the repair. Without any consideration or authorization, Whiteday then response with an urgent email charging our credit card for an additional $1260.00. Whiteday Wedding is very unprofessional, unethical and conducts illegal business practices to charge customers credit cards without consent. As an end result Whiteday has overcharged me for the services, fraudulently charged our credit card for $1260.00, not provided us with any wedding day photos (paid in full), managed to sabotage my wedding day plans, and left me dealing with additional charges without explanation. I would never want any Bride to-be to go through what I had to go through with Whiteday Wedding. read more

What I thought was a great deal ended up being a total nightmare. The package deal was what suckered me in. Our package included a bridal assistant on the wedding day, engagement photos, wedding day photos, photo enlargement, wedding album, wedding dress rental, bridesmaid rentals, and groomsmen tuxedos for a reasonable price. Plus, dealing with one place just seemed easier and less of a hassle. I wish I knew what I was getting myself into before signing the contract! The photographer is very unprofessional and takes smoke breaks quite often on paid time! Communication with him was a challenge, He speaks and understand very little english. On our wedding day, he did not listen to what we wanted and demanded to do things his way. Having to deal with him on the wedding day was very stressful. He rushed us and did not give us time to enjoy our day and be in the moment. Our bridal assistant was new on the job and to Canada! She spoke little English and couldn't even get me into my dress properly. I had a lace up dress and she really struggled with it. I give her credit for trying, but I wish I had someone there who would've been more help. I didn't end up going with the dress rental as their dresses are all outdated. We got the tux's at Moore's as the tux's at Whiteday looked cheap and were also quite outdated. The shirts were see through! lol I was quite offended when we got our wedding album back from them. They used photoshop to make my arms look slimmer. I admit I do have big arms, but I did not care to have them slimmer. It's not fair that they chose to do this without my permission! I accept my body the way it is. We ordered a photo enlargement and what I thought was black frame on their order form turns out to be brown. FYI They do not carry a black frame! Isn't black a classic? So, now we are stuck with a huge brown frame that does not match any of our home decor. Everything about this place was a disappointment. NO JOKE! read more

I recently had a consultation with Whiteday Weddings and was completely disgusted with the customer service and quality of professionalism. Being in the wedding industry, any business should have the understanding of how important the wedding day is to the bride and groom and would work to ensure that the process and event is as stress free as possible. Instead, meeting with their team for 45 minutes was the biggest waste of time and caused me stress by thinking that this was the level of service that is available for my big day. The staff was not trained, educated, or skilled enough to provide any suggestions or ideas. The packages they offered all had hidden stipulations and costs associated with them. (which they don't discuss during the consultation, instead it would be a total surprise when they invoice you). The staff was not professional. They all were talking amongst themselves and paid no attention to me. The communication was horrible. In my opinion, they are completely overpriced, don't care about the bride/groom, it is a money scam, their communication sucks, and they definately would not be a team you would want to rely on your big day! read more