I was looking for a new place to take my girls because I didn't live where we were currently going…read more Everyone was been so nice and wonderful with my girls.

We love Dr. Sara! She's absolutely amazing! My pup is usually scared of everything, but she loves…read moreDr. Sara. She takes her time to build a relationship with both you and your pet, which makes all the difference. You can really tell she cares! I highly recommend her!

We just moved to Avon 2 weeks ago. I searched for a veterinary clinic for our 6 pets. I chose this…read moreclinic based on reviews. Such a great experience from booking an appointment to the visit today. Every staff member was so friendly and welcoming. We met with Dr. Gilliatt. She was amazing. The vet tech was equally awesome. We immediately felt at home and like we had found our place. They treated our dog like she was the most special patient ever. I look forward to introducing them to the rest of our pets.

We had to put our cat down last week. We normally took her to Banfield in PetSmart. They were…read moreunable to take us when we needed them, and we found ourselves in need of a vet as quickly as possible. The folks at Animal Hospital of Avon were there to help. The level of care and compassion they had for us during our very difficult time was nothing short of phenomenal. We could not recommend this amazing staff any higher.

The most unprofessional, incompetent racist clinic I ever had the displeasure of dealing with. I…read morewill not stop until they shut down. Mark my words they are a danger to Pets. Refused to give my dog his heart medication that against the regulations of the ct vet board and they wrote a narcotic script incorrectly they used profanity and passed the phone around like it was a game. They can't get paid more than $16 an hour bc they don't take their jobs seriously

I've been going here for years with a variety of different animals and feel Dr Mehringer provides…read moreme with good options That don't require excessive spending.

Dr. Bob and the rest of the staff here are amazing! They are so compassionate and they were able to…read moreget me in with my cat as best as they could and really made a difference. My cat was diagnosed with a tumor. Upon this discovery Dr. Bob and his team discussed with me my options. While the discussion was very emotional for me, they stayed with me in the worst of times and gave me just a little more time with my animal and did the best they could. My mother had Dr. Bob for her dog and now he is for my babies.

The team and doctors are great! My pet has been going here for years! The prices are good and the…read moreservice is even better!!

Long story here, but I have an extremely anxious cat. The last time I took him here, they gave up…read moreon any shots outside of rabies and advised an all indoor cat didn't need to come in yearly. Fast forward a couple years, my cat had a night where he was in a lot of pain and we took him to the airport emergency vet (they did great, but dang that bill was high). Turns out, he likely has mega colon and they gave a few medications to help. Our cat massively improved. Yay! But, we contacted our primary vet (VCA) for assistance with an ongoing prescription for the medicine. First, they were very rude about our cats not being patients because we hadn't been to them in a while. Though, they advised us to come in less. Calling our cat a problem. So, I go to this check up just so they can prescribe the medicine that is already working. At the appointment, they are very rude about everything. My cat was due for a rabies vaccine and the tech essentially said if he bit him, they would have to cut off his head. So, I offer to scruff and hold my cat for the shots and stuff. But, anytime I asked questions they were really dismissive and rude. They also left the room without helping me get him back in the crate. Then, we get to checkout and they give me a paper on how to order his medicine home delivery through their app. I asked questions on pricing and how it worked and got told it was super easy and I would see it in the app. I go home and set up an account where no prescriptions show, though they said it would. I call back and they say they will figure it out. They call back to get my card info over the phone, but don't have any pricing for me. They say they will get pricing and call me back by end of day. They didn't call back that day. So, the next day I get a call that they don't think my cat needs the two prescriptions and just to keep doing an over the counter medicine. I said, no he has massively improved on the current routine and the entire reason I went in was to get prescribed what he needs. Which they agreed at the appointment was the right medication! I ask for a paper prescription I can go get filled somewhere else, they again say they will call me back. Now, this is my first time ever getting an ongoing medication for a pet. So, an entirely new process for me. I find online Chewy has a good system and affordable prices. I go to chewy and order where it has me select VCA to approve the medicine that requires a prescription. I called and left a voicemail asking they approve the prescription and I hope they do. But, working with this VET has been a nightmare. We were treated very poorly and they had no interest in helping my cat get what was needed. I highly suggest using someone else.

When my Golden became acutely ill, despite her not being a patient at the clinic, the staff fit her…read morein early the morning after I called. The whole staff was extremely attentive and caring. Doctor Puterbaugh provided treatment that had a very positive and immediate effect. The doctor also made recommendations about testing that should be done. Unfortunately, the testing showed an almost certain terminal illness. The doctor took a good deal of time explaining the situation and answering all of my questions. Michaela also took time to speak to me on several occasions. I was able to have a few more months with my girl, to spoil her and spend time together. Earlier in the week when it was clear she could not go on, the staff at VCA, managed to clear time to see us. Everyone was incredibly caring and, even though I think they gave up their lunch hour to see us, took a tremendous amount of time to make my golden and I comfortable. It is difficult to express how much having caring people treating our best friends helps in difficult times. Thanks everyone at VCA

I ended up at Above and Beyond for an emergency visit, after my regular vet was unable to get my…read moreelderly cat in soon enough. I knew something was wrong with her and she was clearly miserable, so I just couldn't let her suffer all weekend. Dr Kanach got her in right away and determined that she was in total renal failure. When they allowed me to come in and hold my Kiki and say goodbye, I realized Dr Kanach was the same vet that I had release my dog from her cancer, 5 years ago. What a wild, fortunate yet sad coincidence. He and his team were extremely compassionate and gently, respectfully supported me thru the entire process both times. Once Kiki had passed, the nurse helped me wrap her up and place her into her carrier. She walked me out to my car and offered me a big hug. Above and Beyond, for sure.

If You are a long time client, I don't think you should be taken advantage of because they know…read moreyour 13 yr old lab mix is dyeing, and only weighs 45lbs at the most. Very disappointed in the Dr. and staff for one, had to wait an extra day with him suffering, and two THE CHARGE OF $649.00 to have him put down with community cremation! NOTHING NANCY WE BROUGHT NOTHING HOME BUT HIS COLLAR. I have yet to hear from them. So No I would not recommend this business...they are in it to make $$$$

Awesome vet and staff, they are great with caring for are 20 yr old doxie with love and gentleness.read more

Was referred due to our big girl Shepherd was due to cross the golden bridge. They are so gentle…read moreand compassionate, I started using them for regular visits. My other vet was good also and closer to home, but as said, their caring at Danville was the greatest I've ever seen.

I had scheduled a first time appointment here at this new clinic near my house. The appointment was…read morefor one of my dogs who has severe anxiety and it just gets worse with his age. It was noted as that when scheduled. However, at the appointment my dogs weight was taken, tummy checked and then I'm told they have to refer me out for this. You knew what the appointment was for from the very beginning, but had me still come in just to charge me a visit and refer me. If you are not able to help pets with anxiety then say that and not waste someone time off, money and gas.

Dr. Stone is an absolutely amazing vet. She is so great and sweet with our pets. So knowledgeable…read moreand gives great and thorough information if a pet requires procedure/testings or just any information to better their health. She makes us feel confident of their care. The vet techs too...do great and sweet as well. We had a recent loss of a pet that was senior so she was at the clinic often. We knew everyone loved her. The amount of love shown for the loss of our precious fur baby while shortly there for another pet's recent appointment touched my heart. I know their careers must be so difficult and so grateful how much they care.

THEY SHAVED MY POMERANIAN TO THE SKIN AND IT WON'T GROW BACK!!…read more I had previously taken my Pomeranian to the Brownsburg location for grooming and never had any issues. They meticulously kept notes on the length of all haircuts. I had to book a grooming session at their Danville location because Brownsburg was booked. They pulled up all of his grooming notes from previous haircuts at Brownsburg and we had agreed that there was no matting and to do a trim that wouldn't be shorter than a few inches. After 4 hours, I received a call from the groomers in Danville saying they were still working on him. They mentioned that there was a little bit of matting on his belly so they'd have to cut that area a little shorter. Other than that, they said his haircut was coming along good. Upon arrival, the groomers brought out my dog that had been COMPLETELY SHAVED DOWN TO THE SKIN across his ENTIRE body. They handed him over smiling saying how good he looked. I was in such shock and did everything not to cry. They offered to bring out the groomer, but I was already running late to catch my flight so I declined. I later sent them a message expressing my disgust with their service. Never received any response from them and have yet to hear back from them. ANYONE who is a basic groomer knows that there are certain breeds whose hair you NEVER shave. This includes Pomeranians. In the past, his hair has gotten pretty matted after swimming in the pool all summer. I've ALWAYS had groomers call me explaining why they wanted to shave down his hair and ALWAYS had to sign an agreement giving them consent to do so. Even at his worst matting phase, they NEVER EVER thought it was ok to shave his hair down straight to the skin. This haircut was back in July. It has now been 5 months and there are major patches on my dog where the hair has not grown back at all. His entire coat is permanently damaged and will never grow back the same. We have tried coconut oil, medication, cbd, etc. Nothing seems to grow it back. To top it off, when he was shaved down to his skin, it was in the middle of July so he suffered from very bad sunburns as his skin was fully exposed for months. Friends and family have recommended I take legal action since his coat has been destroyed and they have refused to respond or make any effort to correct their poor decisions. I wanted to wait a few months to give them the benefit of the doubt that maybe the shaving wouldn't be so damaging. But seeing that his coat is so damaged and still not growing back in massive chunks, I felt it was time to share how terrible of a job they did.

Theresa I take my Yorkie Zoey to Clayton and he does a wonderful job on her,have been taking her…read moreback several times.