Same day appointment was available , had a couples massage. Really clean spa, friendly front desk staff and good massage.

Best massage I've ever had! The pressure was perfect and Sarah knew what she was doing! She was also very kind and sweet. I am definitely coming back for another prenatal massage! Thank you Sarah! read more

Very unprofessional! Are they even licensed to do massages? They don't do the entire body like most places do.. they ask you what hurt you you tell them and that's all they do. This is unacceptable. read more

Massage felt good and was relaxing. HOWEVER, they asked what area I would like them focus on... and then didn't focus on any one area. The massage also felt pretty amateur, there was a lack of symmetry and/or pattern, no rhythm to it. read more

I've been getting massages consistently for the last 10 years and for the price, this place holds up extremely well. These woman know exactly what they are doing. I told them my neck and lower back were the problem areas and they focused on them diligently. They focused on my problem areas, and every the other area they worked on, they were equally as effective. Kim is an amazing experienced masseuse. So is June. I genuinely feel great walking out of this place every time. I think everyone here is great and I recommend it for those who have sitting jobs, back pain, neck pain or knots. Thanks guys :) read more

My therapist, was incredible, with firm pressure and a calming presence. Overall, great experience--I'll be returning and recommending them to friends! read more

I was feeling stress on my body from work. I called to see if they had any availability. The owner accommodated me. She was so friendly and welcoming. The massage was amazing. I felt so relaxed that when I got home at 1pm I fell asleep and didn't wake up until 7pm. HIGHLY RECOMMEND! The prices are so low too. read more

Went there with no references. I'm picky our let's say deep tissue isn't for everyone. They made me relax and relived my tight back. The lady can really push. thinking her name was Linda, Lilly. she was 60's with grand kids like me. experience was what I wanted. Happy after!!!!!! read more

My usual Thai massage place wasn't available for a last minute booking, so I opted for White Orchid - Tuesday 02/02 Prior to calling I read the reviews and figured I would have a good experience. This was not the case. My "masseuse" poked and put pressure on me sporadically for what seemed like the better portion of the massage - this is when I began to realize she didn't know what she was doing. But I gave it some time under the assumption this place has good reviews and the massage would get better. This was not the case. All she did was stroke randomly, and made a attempt to use hot stones. Not sure how you can mess this one up, but someone should take the stones away from her and start by teaching her how to give a descent massage. In the begging of my "massage" I asked for absolutely no leg massage or anything of that sort as I had recently hurt my knee. While laying on my back, she lifted my leg and attempted to stretch it up and over. I was left in pain - days later. At this point I ended my massage early and informed her that I was done. When it came time to pay, I told the owner about what had happened. She gave me attitude and said "what do you want me to do about it". I told her I just wanted to give her the heads up about what happened. That was all. I asked for my total, when I pulled my card out. She said she would only take Venmo and couldn't accept any cards. I told her she should have given me a heads up prior to the massage as I don't have venmo. She yelled and said "you complain about everything - everything wrong". And went off on a temper tantrum. LOL. If the massage is horrible, and you can't accept card payments. There is a lot wrong. My wife ended up Venmo'ing her and I walked out. I'd rather make an attempt to explain anything of merit to a toddler, rather than have a conversation with the owner of this establishment. It was as if I was trying to communicate with a rock. Take your money elsewhere. read more

Bad customer service and spoke very rudely to me over the phone. It was a nightmare trying to reschedule my appointment. The lady I spoke to was very condescending and mean. Will not be going back! read more

I've been coming on and off for over 8 years. I've never been so embarrassed. I had a good massage and tipped 20%. The therapist and the owner shamed me for not tipping more. I thought they were joking, but they definitely were not. They were so rude and I won't ever be back. By the way, there are other reviewers who experienced the same thing. I told this story to my in-laws and they said they have been shamed too for not tipping more than 20%. So disappointed ! read more

I dont want to give 5 stars because i want to be able to make reservations easier, but the public needs to know. do not go, if you are not going to tip more than $20.00. My familys going, i go, and i recommend highly. You dont even need to say anything like your preferences, they are professionals and they know already what you need. its like the cocktail waitress giving you the drink best for your mood and needs for that moment. Ive had.... severe severe bad sciatic nerves and pinches my whole life and now.... i dont feel any pain. the pain i have now is literally at a solid 0. I still want to go like x2 a month, but i really dont need to. i can say so much more, but its the kind of service where your treated right, and then you would like to start learning more about their methods techniques etc etc. take it from a nonbeliever... this place is it. read more

I have to say this was the best massage I've got in years! I am pregnant, so I got the prenatal massage and it didn't disappoint. Super comfortable with the pregnancy pillow, and she used the perfect amount of pressure. I feel so much better already. Will definitley come back. :) read more

I gave them a call and they were able to take me in as a walk in late on a Saturday. The place is very clean and there's plenty of parking outside. read more

I finally have the chance to write a review. Amazing place for a great massage. I have tried other massage places in the area and it is nothing compared to the ladies here. You request what kind of massage you want and they deliver. They have healing hands. I always relax here and don't want to leave. Ty read more

I'm pretty athletic and sometimes too hard on my body. Sara knows exactly how to relieve my aches and pains, and work out the knots in my muscles, restoring my range of motion. I have been a customer for many years, all the message therapists here are highly skilled. Five star recommendation for White Orchid Thai Spa. read more

Had not been there in years Pa what is my masseuse, she was amazing! I think I even fell asleep for a few on how relaxed I was! Definitely will be back :) Thank you Pa read more

As a follow up, called today nearly in tears because I was having a horrible flare up. I don't know who was answering the phone, but whoever it was should be flat out fired. I asked for an immediate appointment, they can't (totally understand I asked late in the day) she goes so then are you coming tomorrow or not? And I responded with could you give me one second I just need to check my kids schedule and she literally goes "okay I don't have time for this", I asked if 9:30 would work because that's when they open and she literally says you can come at 10, because if you don't show up for 9:30 I don't have to waste my time. What the f*ck kind of attitude is that? And then SHE HUNG UP ON ME. I'm sorry I have no idea what has happened to this place but it has gone from a solid five stars to I'd rather be in pain then go there. read more

My husband and I get a couples massage once a month here. We love it! I just got my parents a gift certificate so they can enjoy a massage too. Always clean and everyone's always friendly. read more

The best massage you'll ever have! I have been to so many extravagant spas around the world, and yet the massage itself is often a disappointment. However, at White Orchid I was blown away by the massage treatments, especially for the price! I always leave feeling so relaxed and refreshed. It may not be a fancy looking spa, but the massages rival any other spa I've ever visited. I have several friends and family who have gone as well and they all agree it's the best. read more

All of the massage therapists here are strong and well qualified. They use hot stones and Tiger Balm as needed to relieve pain and tension.

The best massage I've ever had. First of all, the people are super sweet when you come in and they also give you water after you're done with the massage. They always ask if you have pain anywhere or to let them know if they need to adjust the pressure. Love this massage place! read more

Worst business ever!!! Not only this is the worst massage place I have ever visited, but it is also one of the worst businesses of all time. the owner is super rude, and the parking is a joke. I wish I could give a negative star rating 0 Star or 1 Star is too much for this place. read more

I have been coming to this place last year or so. Their service has been good n friendly today I made an appointment but I got an emergency I that had to deal with and I called to let them know few minted after my appointment time. I was very apologetic but the lady was very rude and said I won't book you anymore. Very disappointed abs will not return for sure . Not a great customer service read more

Worst massage ever! I got a couples massage for my husband's birthday and I so deeply regret it now. I kept saying ooh that hurts multiple times and she just said "you are tense" well yeah that's a shoulder bone. I had Pa and my husband had June. I immediately knew she didn't know what she was doing but put up with it because I didn't want to ruin my husband's massage. We were in the room behind the reception desk and they kept our door open until I said something. We are both so sore now and not the good kind of knots-out type of soreness. So bad!!! read more

Where do I start... 1)They kept the door open when giving a massage to my wife and I. We asked them to close it and the lady had an attitude and still didn't close it all the way. 2)When someone says ouch, do not massage there, do not continue to massage in that area. They do not listen to their clients. 3)DO NOT let them stretch you, trust me, do yourself a favor and say no.. better yet, find another place. They do not know what they are doing and can cause serious damage. 4 The smell, most places smell fresh and pleasant.. not so much here . 5) I cannot recommend this place at all. The masseuse (June and Pa) knew they were bad when they wouldn't even look us in the face as we were leaving. read more

Been here today, first time. Best Thai massage I've ever had. Sarah was my therapist. Highly recommend. She even told me how to stretch at home to Gleason the tension. read more

Noi is the best! For as petite as she is she worked out all my knots. Oh h my god it hurt so good. Thank you Noi. I highly recommend these ladies. They're busy for a good reason. Book early and often. read more

Holy Hands of Steel! Pa just gave me the massage of a lifetime. How could such a petite female be so powerful? She knows how to use her entire body as in standing on you and walking and digging and kneading all of her. Im a big guy so maybe she just figured she could tap dance all over me...if you do not want this level of intensity tell her...and be clear with those where English is not their home language. This was a THROUGH massage from head to toe. Intense. Recommended for those who want to feel a little pain in all the good ways. read more

My husband and I have just left this and by far has been the best massage we have had in SCV. I was recommended by a coworker and I definitely owe him. The masseuses were timely and the massage lasted the entire hr as scheduled. The amount of pressure was perfect and if at anytime it was too much, they pulled back immediately. Very relaxing and will definitely make this place my go to spot. read more

Great service! Always so friendly and so helpful! Amazing combo massage of Thai and Swedish by JJ. She knew exactly how to help and what I needed and listened to what I asked. Hot stones and aromatherapy are included in the massage which are usually an extra cost. In regards to Covid they limit the amount of customers in at a time and make sure everything is sanitized. You do wear your mask during the massage but it's not as uncomfortable as it'd seem. Everything was great I'd highly suggest trying a massage here. read more

Our favorite place! So friendly and clean but most importantly The massages are amazing!

I've been coming to this place for 5 years and they never disappoint. Everyone on staff is very good and they really go the extra mile. 6 months off was way too long read more

My husband surprised me with a couple's Thai massage for Valentine's Day. We just came back from our vacation from Thailand and I was looking for a place that offered traditional Thai massages.This place is legit. White Orchard is about 40 miles away but well worth the drive. I hurt my tendon in my left foot and asked Nadia to focus on my foot. I've been wearing a soft cast for months and today I walked with just a wrap. She knew exactly where I was injured and was extra careful with my tendon. The rest of the massage was just as great. She worked out all the kinks in my neck and back. My husband had June and she was good too. I can't believe what a great deal this place was. We paid $80 for a couple's one hour massage! We had a coupon normally it is $45 for one hour. Can't wait until I go back. read more

Been taking prenatal massages here and I love it! My husband and I used to come here quite as often and now with pregnancy symptoms I been coming more regularly. Angel is the best at it! I have lots of pain in between my legs and she leaves me feeling great, she is always asking about how you feel, are you comfortable, is the pressure ok? Most places you go, they can careless about how you feel and just get the job done. read more

This place needs to desperately learn customer service for ALL PEOPLE. Judging someone by the color of their skin, will surely make you miss out on GREEN DOLLARS! Good luck! I am a client at the SCV Birth Center across from them. Since being pregnant, I've had back pain. My husband suggested I walk over to them to get a massage. We both walked in, but the way their hallway is situated, the lady could only see my husband. She walked out the room and seemed scared to come to the desk just from the sight of him! Mind you, my husband is a small frame and completely NOT intimidating in the least bit! Most people think he's much younger than he is, because of his baby face. But I guess him being a black man was intimidating enough. He said to her, oh it's my pregnant wife, she wants a prenatal massage. She came around the corner and saw me. She still looked confused and scared. I asked her about a massage. She said they were booked. My husband asked " what about tomorrow morning?" She nodded her head yes. But by that time I was turned off. She clearly did not want OUR business. She didn't want to take us nor offer the next day. So note to this business, you have lost out on lots of business! I'll be sure to let the birth center know you don't treat everyone equal. I also have a group of at least 20 mothers who often get massages , that I'll be sure to tell " go elsewhere " Black, white, and Latina! read more

The massage was great, a mixture of hot rocks, deep tissue and Thai style. I felt wonderfully relaxed and loose afterwards. I had never been here before so I did not ask for anyone specific. The woman who did my massage is named June. I recommend her. The place is somewhat hard to find. It is in the same plaza as at least one other massage place. White Orchid is across Light and Healthy Sushi and in the same strip mall as Rising Lotus and Hot Yoga Haven. read more

I'm not a big massage fan. My husband loves this place, I threw my back out and thought this would be a good idea. Nice environment when you walk in - warm and inviting. Nadia was my therapist. GREAT massage. Deep tissue, hot stones, hot towels, warm compress, heated table - all part of the experience. She packed a lot into our hour. She really focused on my problem area but gave me an all over great massage. She also did some great stretches that helped my pain. Very reasonable, great massage, professional. They also have couples massages. You can't beat the experience for the price. There is a reason they get such high ratings on YELP. read more

this place looks and feels like a doctors office. spa or chiropractor? Service staff at front is not that welcoming - in person or on the phone. i should have gone with the gut feeling over the phone and not booked, but i figured im in the area and it's reasonably priced... This did not make for a relaxing environment and neither did the therapist. I asked for neck and upper back mainly for an hour - i felt like i got a rub down by a 5 year old the first 40 minutes or so... i kept asking for more pressure , and about 15 minutes left to the treatment, it literally felt like someone else had walked in to continue. It was 200 times the pressure. is that normal? She must have gone from half asleep to really letting me have it for talking too much. read more

I just tried to book an appointment and I asked if they had any availability. they ask me if i was a first time customer. I said yes my 1st time. they said they no longer have anything for me. I asked why not? then she finally said OK, 6:15 p.m. I said perfect 6:15 p.m. works for me can you do 90 minute. she says no, we don't do 90 minute for 1st time clients. what why wouldn't you do 90 minutes for a first time client ? like why would you limit to only 60 minutes. so I said please like I need a 90 minute that's what I'm used to, and she finally said OK I'll do 90 minute. I said OK how much? she said $65 I said perfect. and then I asked is there anyone there that could you deep tissue massage like very deep. I need a very therapeutic massage because i have a lot of knots. she said no, we cancel your appointment! i was like what do you mean you cancel my appointment I haven't even technically booked that yet. she said someone just came in and took your spot. i askef, so someone came in at 2:30 and requested to have 615 in oerson? ahe said yes. so i asked are you lying? and she replied yes. what kind of business practice is that???? read more