I've had an account at BOW for years, but had never been to this branch. I used to go to The El…read moreDorado branch, but after it closed, I just let the account sit for awhile. I needed to start using it again. I walked in to get a debit card and check on the savings account. We went over the online options, which I can appreciate. They helped me get caught up to speed on my account. I am only a short distance from this branch and plan to use it frequently.

This is a Credit Union of America. It is squeezed into the corner with high traffic volume…read more The parking lot was full when we arrived. We managed to squeeze into a space so hubby could go inside to cash some checks. It looks like a fairly nice building from the outside. Has the fast service other branches do. In, out, gone!

I have a car loan with this bank at Central and Woodlawn and was harassed over 9 cents. I was sent…read moreemails that my 9 cents balance was delinquent over 10 days. I deposited 826.00 and I told the teller to pay 181 on the car she said its 181.09 I said pay it all please. I deposited 826.00 that day. Why would I not want to pay 9 cents? What the hell can you do with 9 cents in 2023? I was sent emails and harassed over pennies. Woe to you who get a mortgage with this company or have a actual car payment that is behind. I was sent emails to resolve a matter I did not cause. I am angry, I am dissapointed and I will not be doing business with this bank in the future. I would say the word for this was PETTY. This is not FRIENDLY treatment.

Visited this location to open checking and savings accounts. I was immediately greeted by very…read morefriendly and inviting employees. I had to wait a couple minutes for the assistant to return to his desk to help me. When we got together the process was very simple and before I left I was assisted with the set up of the bank's app and login credentials and had a short demonstration of how to navigate the app and website on my phone. I stopped in a different location a few days later and received the same caring customer service. I would highly recommend this bank. I highly recommend this

Beautiful building! Nice drive up window. Plenty of parking. The staff is friendly, easy to deal…read morewith. The hours are convenient for most people.