I bought a new mercury from Travis at Wheeler Marine in 2016. It ran great until I changed the oil. Motor started beeping and blowing blue smoke. I brought it in to Travis to have him take a look. Turns out I knocked off a sensor while changing the oil causing the motor to run extremely rich and foul the plugs.
Travis not only diagnosed and fixed the problem completely, while replacing the plugs, he did it all free of charge as a 'customer courtesy'. The same day!! And the problem was all OPERATOR ERROR!!!
Because I bought the motor there, they stood behind me 100%. I will be back.
Well done, Wheeler Marine!!
Nate Engen read more