City Auto Wreckers in New Orleans on O.G. Tilly is hands down one of the most professional places…read moreI've dealt with. They always go above and beyond to help their customers, even when it's not something that benefits them directly. Sometimes the advice alone is exactly what a customer needs, and they don't hesitate to help. I buy cars from auctions, and sometimes I don't get to look at them first. I recently ended up with a car that had a bad motor, which put me in a real bind. I reached out to Hansel at the wrecking yard, and he was able to assist me with a motor. Even though I didn't make any profit off the car, I was able to break even, and everything checked out perfectly. After replacing the motor, the car had no issues and runs great. Big thanks to Hansel and City Auto Wreckers for being honest, professional, and dependable. I highly recommend them to anyone needing parts, advice, or good customer service.

Great customer service, excellent pricing, good to deal with on hard to find items! If you're…read morelooking for parts they are the go to!

Responsive and quality work at a reasonable price. I'd recommend Devin for any appliance work.read more

I'll update after the repair, but I quickly got a call and they made suggestions over-the-phone on…read morehow I could fix it myself! That blew my mind- it was great advice and Darren immediately recalled the specifics of the model of garbage disposal that I had! And offered all of that free. I didn't have the tool needed so they are coming onsite tomorrow but they will be my first call going forward!

I bought a part for my mower and it came apart instantly due to bad casting of aluminum (which…read morehappens); they refused to warranty it and said, "if we take it back broken, what are we going to do with it, we can SELL you another one." This is America; you sell a part, it breaks or is defective, its the business's job to send it back to their supplier. The counter person said "they have been doing this for a long time and have NEVER seen a defective part. I call hogwash on that. I am a retired Navy mechanic that has worked on everything from small engines & diesels to multi-million dollar jet powered support equipment and I HAVE seen my share of defective parts. Oh- they did offer to "look at my mower" but that's just a way for them to make more money off of you and try to find more wrong with your equipment and blame the operator or equipment for failure. Go to Pauli's Lawn Equipment; much better service and Danny not only works the counter, he works on equipment. Crank was straight so didn't bring back so you guys to tell me same and charge me for something else. The fact you wouldn't stand behind your product speaks volumes.... Thanks for at least the friendly counter service before I purchased the bunk part, that's why I at least gave two stars.

Loved dealing with everyone here. Ordered my GRAVELY ZT XL from them and the price was excellent,…read moreit came in on time, they set it up, and had it already and the owner gave me a tutorial on it. Very friendly staff and one of the most pleasant purchases in recent years! Would highly recommend them!!

Mr. Williams was quick to repair our chain saws. He cleaned them up and replaced chains. I was…read moreabout to buy a new one, but he solved the problem. Not cheap but I think FAIR, given he had to go get the chains to fit and probably spent an hour on sprucing them up. Thanks for being in Orleans Parish when so many others have moved out of the city to the suburbs.

Excellent experience, and very easy to work with. Highly recommend this repair shop…read more Brought my lawn mower in for a busted carb, and had it running in no time

I spent a great deal of time trying to navigate Sears (for Craftsman ) repairs, and eventually in a…read morechat session, found out that Sears has several service providers to support repairs. I brought my sputtering mower in, and was so surprised that Bo and team submitted the work as warranty as all was approved so no out of pocket expense! But beyond, when I picked up the unit..I had to ask Bo if they brought the right unit out to me..it was cleaned and tuned up to the point of looking and working as if I had a brand new machine! I come from the school of Lean Mfg. and just walking into their shop was pleasant--everything neat, labeled, organized, clean! I was so surprised that Bo wasn't out to charge outrageous money for and in fact suggested that he would try for Warranty approval first. ( I had taken this unit to a shop in Uptown, paid $90 in service fees, Owner had trouble even finding my unit, then told me he spray cleaned the carburetor, worked ok for 1 mowing ). I'm passionate about keeping my lawn up and so to have my mower returned almost like it was new..shiny, clean, and purring... thank you thank you thank you!

Bo helped me with a small repair, and I highly recommend this shop! Excellent service with top…read morenotch expertise and kindness. You will not regret giving them a call!!

Pat fixed electrical issues leftover from Ida as well as previous residents. He let me know the…read moreoriginal wiring for the house was fine and did not need replacing. Very pleasant to work with.

We hired Pat Bryant for some small minor electrical problems around our house. The first…read moreappointment we had they never showed, we called to inquire and they said oh someone called and canceled. We rescheduled and they showed up and estimated the work to do the following week. This morning they were scheduled between 8:00 a.m. and 10:00 a.m. . We made arrangements to be home and available and they called 15 minutes before 10:00 and said that we need to find someone else to do the work because they can't do it because of scheduling conflicts. I would not hire them to come screw in a lightbulb much less do any major work because dependability is key especially when you have your name attached to your business! Poor service Pat Bryant!

Danny is always helpful when I heed repars on my equipment and when I need new equipment.read more

We go to Pauli's whenever we need a part for our lawnmower. Danny is the best. He takes the time to…read moreask questions and do research on his computer in order to get the exact part we need, even for our old lawnmower. Then he explains everything we have to do to install the part correctly. He is so knowledgeable and helpful!

Easy to work with, On time,…read moreCompetent, Explained everything very well, Clean, I needed to see invoice before I gave them my credit card which they finally were able to provide.

Needed a quick diagnostic and repair of a "frozen" central air unit. Came out first thing Monday am…read moreafter calling and scheduling on a Sunday evening. After doing a comprehensive check on the system, received a call detailing the findings, and a couple options for the repair. Mighty pleased with the professionalism and quick repair. In fact, so impressed, went ahead and signed up for an annual maintenance contract.