Had to arrange a transfer of vehicles and cancellation of an insurance policy. Greg gave me great…read moreservice. So much that when I screwed up the form he redid it. Really happy with the service and will continue to use Westland for all my insurance needs.

Horrible service!! As a long time Coast resident and supporting this business over the years the…read morecustomer service has declined greatly and from now on my business is going elsewhere! Not helpful at all!

I have been coming here for over a decade, excellent service and staff is very helpful and fast !…read more Highly recommend

Dealing with Erica and Dan was totally unsuccessful,. they overcharged me for a dealer sale…read moretransaction and now im stuck waiting upwards of 6 months to get my refund, 3 phone calls went unanswered, and then in my conversation with the Manager he blamed me for not knowing how to do the transaction, it isn't my responsibility to do their job. Passing the buck seems to be the answer and in the end he hung up on me

I obtained new vehicle insurance from Westland Insurance over the phone/email as I was out of town…read more Tara was absolutely amazing and very knowledgeable with the many questions I had. She made the transaction seamless and went above and beyond what was expecte

Big thanks to Kiaya for helping us insure our camper van. She was extremely pleasant and helpful.read more

I switched to Square One about 5 years ago because they offered rates much lower than my previous…read morehome insurance provider. When it came time to renew this fall, I was looking at a big premium increase due to a rash of bike thefts across the country. The agent at Square One that helped me (Jasmine Lahaise) was really understanding, and she made the problem TOTALLY disappear. It's not often that I receive service this good at an insurance company! Michael Black

So far my experience with them has been fantastic. I really enjoy the people as well. They…read morereacted so swiftly to my dilemma. While it is still in process, I want to give them a giant thumbs up. I feel so much better about this company than the former one we had.

Had had home insurance with waypoint for over 10 years. Our policy comes due end of this month…read more They have decided to discontinue our policy as of end of this month, about 14 days. 2 claims 10 years ,both for water. Have put us in financial and mental disorder. Phone calls go unanswered. " Busy " "we're tied up". 4000$ plus a year residential home. 2000 deductable. Now we know how the folks feel from Palisades in California. Thank God there is no mortgage and we can take our business elsewhere. Or not . To big to fail.

Had a horrible experience, will never deal with them. Highly unprofessional and lack of efficiency…read moreshown by Nikki Stringer. Complained about her twice over the phone, still ongoing issue. Dealing with them for over a month now.

Had the pleasure of dealing with Patricia in the Port Alberni who was able to answer all my…read morequestions... Thanks again Stan Boyd

For Fleet insurance there is no one in this valley better then Patti A. Efficient, Dedicated and…read moreGreat customer Service. Would highly recommend

I needed a point to point insurance as I was informed my vehicle had arrived in Vancouver a day…read morebefore Canada Day. I made an appointment but missed it arrived at 6:00 pm, they close at 7 pm. It was extremely busy but I was catching a flight to Vancouver the next morning so I needed the insurance. A wonderful agent Patricia assisted me she provided valuable advice and suggestions as this was not a normal point to point as the vehicle was from Alberta. We worked through the insurance process (thank you ICBC NOT) and everything worked out. On the way back I was pulled over and thankfully everything was in order with a compliment from the officer about the paperwork. I would strongly recommend this team. They are busy their service is fantastic and I will use them again once my vehicle is inspected.