The Toronto Humane Society is a great place for anyone looking to adopt or support animal welfare…read more The staff and volunteers genuinely care about the animals, and you can tell they put in a lot of effort to make sure each one gets the right home. The shelter is clean, well run, and offers a lot of resources, not just for adoptions but also for pet care and education. Even if you're not looking to adopt, it's worth visiting or donating because they do so much for animals in need. They also have a variety of programs, from fostering to veterinary services, which makes a real difference in the community. You're even able to book "corporation events" for your company a great activity for team bonding and take care of these beautiful fur friends.

I came with my work to volunteer and learn more about the organization and facility. We received a…read moretour of the facility and were informed what each area was for and the type of work that they do. There's a special species section with rabbits, guinea pigs, turtles. When I think of the humane society I think of cats and dogs. Some of the dogs couldn't stop wagging their tails when we got close to their enclosures. They stuck their noses and paws through whatever crevice they could to get closer, I think in the hope that we'd pet them =(. We were told not to pet them. Upstairs there are some 'cat condos.' These are larger spaces for cats to move around in with different levels. There's one where kittens and cats can stay together and someone can play with them or another where an obese cat was supposed to be getting some exercise but he was just laying there. We filled separate ziplock bags with dog food puppies and adult dogs and then got to play with a puppy! The dogs get a minimum of 4 walks a day with some receiving 5 or 6. There's lots of different volunteering positions available. Just check their website for openings.

Pam walks our two fur babies and cares for them like they were her own…read more You can tell how much they love her and how excited they are to go on their adventures with her. And the places she takes them are indeed adventures, not just walks. Both my pups come back tired which means no misbehaving from boredom before we get home from work. And Pam is just the nicest person ever!

Pam is great to work with. She very genuinely loves dogs and treats our dog like the princess she…read morethinks she is. When we were struggling to find a doggie sitter, Pam helped us out on very short notice. She sent photos of our fur baby while she was looking after her which I found very reassuring. Now our dog hates leaving Pam. Barks and Rec has been amazing for us and our crazy dog princess

Customer service was not good. They would not provide a rough estimate cost of the provided…read moreservices (e.g. basic vaccines like DHPP) over the phone. There was no follow-up. It doesn't make me think this is a good vet to go if I don't know the rough estimate of the cost.

This is my first puppy, and obviously I bombard the Vet with lots of questions during each visit. I…read morehave to say that all the staff members have been pretty patient with me, and when they made a mistake with billing, they called back to apologize and followed up with a refund. I know it's tough to operate a business during the pandemic, but this clinic has made it very safe and I really don't mind talking to someone over the phone to ensure that physical distancing measures are practiced. It has only been a few months, but I'm glad we received their services.

I used to go to a different vet for my cat. She got a UTI and we went there to run some tests and…read moreget her some medication. Not only were they unsuccessful at getting testable urine, I had to wait 2.5 hours to be seen, even though I made an appointment. I decided to look for a different vet and visited Harbourfront due to the good reviews and relatively close location. This place is quiet, staff feels more caring, and when they saw I was worried, they offered to keep my cat during the day while I was at work so they could wait for her to urinate and run tests. If you make an appointment, you won't have to wait too long. The vet and staff are great. I will go here to pick up my cat food (only purchasable from vets) and come here for all the annual checkups and issues.

I would not recommend Dr. Debski if you have a shy and anxious cat. We came into the clinic with…read moreour cat who has an eye infection that rapidly developed over 4 days. She is shy, anxious when outside of the house, insecure around new people, and can get aggressive. Dr. Debski was apparently informed of her behavioural nature and still man-handled her with abrupt and harsh movements, prying open her mouth and making her feel instantly unsafe. She was already aggravated due to the pain she is experiencing, and the way he pulled her out of a protected position without thinking twice was a complete violation of trust. We knew that Dr. Debski would never touch our cat again.

I have been using this firm all my adult life. 55 years. They are so great and knowledgeable! We…read morehighly recommend them for all your insurance needs. Their office has moved to Markham. So check with them.

We've dealt with Consolidated for over 30 years and their service is excellent. We highly recommend…read morethem. They are friendly and very helpful in ensuring you get the best value at the best price.

Extremely disappointing claims experience with Pets Plus Us / Northbridge…read more Over the course of several months I dealt with: * duplicate deductible application within the same policy year * conflicting reimbursement decisions * reversed reimbursements * missing claim documents and Explanation of Benefits files in Pet Cloud * claim pages showing little to no information * and repeated inability to reach management despite numerous phone calls and escalation requests I have now sent multiple escalation emails, filed external complaints, and still have not received a substantive resolution or direct management contact. At this stage, I want someone to act now and properly address these issues instead of continuing to send generic responses and delay the matter further. I am still hopeful that this can be resolved quickly and professionally. The most frustrating part is that the entire purpose of pet insurance is to help avoid financial strain during difficult medical situations. Instead, I was left carrying large balances on my credit card while waiting through repeated delays and inconsistent claim handling. I would strongly encourage policyholders to carefully review all reimbursements, deductible calculations, and claim records.

Pets Plus Us was unresponsive to repeated requests for a basic clarification: what, exactly, they…read moreconsider "pre-existing conditions" under my dog's new policy. They have full access to the veterinary records, yet refused to specify which conditions they believe are excluded. After a letter of complaint to the Ombudsman at Northbridge, the parent company, forced a response, apparently I should keep paying a sizeable monthly premium and only find out whether my dog is actually covered for a treatment if or when I file a claim. That's not insurance, it'a game of roulette! There is no ambiguity when they debit my credit card each month, but when it comes to defining coverage, the company suddenly becomes vague. Asking customers to pay while withholding clear information about exclusions is reprehensible and feels like a sleazy way of doing business. A company that cannot clearly explain what it will cover does not inspire confidence or deserve any customer's trust. Potential amd existing customers, please take note!

I contacted Icon Insurance on behalf of a small business client and building owner. Unlike many…read moreinexperienced brokers or "online" insurance offerings, I found Anastasia and Steven to be highly knowledgeable, professional, and committed to the client's best interest. They provided excellent counsel and took the time to explain the insurance coverage, so my client was not buying either too much or too little insurance. It's great to know that claims will be handled responsibly and paid (and not contested by insurance providers, because the wrong information was submitted). I will refer other clients to this broker.

From the owner: Call us to get a quote on your Home, Auto or Business Insurance. We make sure you receive the…read moreright coverage for the best price.

As always the veterinarians and staff were fantastic. Our very difficult IG loves going there - and…read morewe always leave feeling confident in the diagnosis and the excellence of Luca's care. they really take the time to examine him carefully, to listen to our observations, and to explain the diagnosis and next steps. I highly recommend them!

I have been taking my cats to this clinic for almost a decade and have always received good service…read moreand the vets are great. But please be aware of the extremely high costs at this clinic that often wants to do unnecessary and very expensive tests. I see that is is frequently complained about in other reviews, so I am not alone. Today we took our cat to SAH for a known tooth problem. After a mere 30 mins we were presented with a $650 bill! We were 1) not informed upfront of costs and 2) were not provided with any alternative options. I find it hard to believe that a blood/urine test can cost up to $400 for an otherwise very healthy cat. And this does not yet include any expenses for actually dealing with the dental issue. Again, this is a great clinic but I feel the cost is prohibitively expensive and is making me wonder of they have my best interests at heart.