I have been to this hospital for a few different reasons and i wish i could rate each dept I have…read morebeen to seperately. The Maternity Ward: 5/5 I had my first and only child here right after they updated the rooms and was treated with such care. The maternitt staff are all so kind and compassionate. If you are pregnant I could not recommend them highly enough. ER: 3/5 The ER has been empty every time we have needed to go in but muxh of the time the staff is surly. Im sure it is stressful but a little kindness goes a long way. Plus charging 800 to get an ankle wrap for a sprained ankle is ridiculous. Perdiatrics: 5/5 We see Dr Morgan in Vibrant health and she is the most incredible woman. She takes excellent care of my daughter who has health issues. She is intelligent, patient, and caring for my daughter. I would see no one else!

My significant other had a total hip replacement at RFAH in October, 2017. We are very happy with…read morethe way the staff interacted with us; the doctors, RNs, Physical therapists, occupational therapists, NAs, housekeepers and dietary staff were all wonderful. The large window had a lovely view. The staff was very responsive and anticipated the patient's needs before he even thought of them. We will return to RFAH any time the need arises.

Recently went to the hospital for an appointment with an OBGYN. The appointment was made last…read moreminute and I was glad I was able to get in to see a provider within 2 days of scheduling the call. Very impressive. I saw Mary Sharkey and I absolutely adored her! She spent a lot of time going over my own health history and things she wanted to inquire more about. She wanted to make sure to get to know me and my history before figuring out next steps and I appreciated that. Especially when it came to my family history. She's a wealth of knowledge and I can tell she really cares about your health and wants to help the patient make the right decisions. I greatly appreciate her attention to detail and the amount of time she spent with me.

The old racist white lady at the ER counter names Sarah S. was extremely disrespectful, didn't…read moreanswer questions or explain anything well. When I asked for the patient advocacy number she tossed the card at me. I wanted to make sure the notes she put on my record were accurate with what I told her and not just what she wanted to assume. She was not professional at all. She should not be working with patients at all with her attitude. If she is not going to treat everyone with respect she needs a different job or should retire. It's 2025 be better. If you are a POC you will need to heavily advocate for yourself at this place.

Good service.. Friendly staff. Very modern and updated hospital.read more

The nurses and providers at the ER are absolutely amazing! Extremely friendly, compassionate and…read moreknowledgeable.

Was seen right away. Took time to ask questions and get a good understanding and diagnosis.read more

I had a bad experience. I cant seem to find any reviews. Wondering if other hospital patients feel…read morethey received compassionate care, if their pain was treated, and if they were given a hospital phone to keep in the rm., or did nursing bring the phone every time somebody called for them.? Were you told by the staff about their award winning status. I was informed by several employees that they are an award winning hospital. I question if a doctor examined me in the ER. I was pretty sick, but remember the nurse calling someone to report my symptoms and getting orders. I went n because of back pain after falling.i dontremember anyone doing an exam instead they imaged my entire spine.

Caring staff. Well qualified. Explained what was happening. They were genuine and caringread more

I visited the Emergency Room and was seen by Dr Benjamin Willenbring. I would not recommend care…read moreat Regions ER unless it's life threatening which requires admission to the hospital. The doctors and nurses did not counsel or inform regarding treatment options and side effects for my condition. I experienced a side effect from the administration of drug after discharge from the hospital. Staff failed to perform medication reconciliation.

I was brought to this ER via ambulance while having an extremely bad reaction to THC. I was treated…read morepromptly, however after seeing the Dr it went downhill fast. First, the information they had in their medical records was connected to a Fairview clinic I went to over a decade ago. I gave them the information for Park Nicollet and my current primary physician, but they never updated that information. When I was discharged they instructed me to follow up with the old Fairview physician I haven't seen in over 10 years. Second, I'm diabetic so I take a lot of medication that's closely monitored and has been updated several times in the last 10 years. They not only didn't have an updated list of medications, they didn't even ASK me what I was currently taking. They didn't even ask if I was taking any insulin! This seemed so dangerous and that alone would stop me from ever stepping foot in this hospital again. Third, the Dr only listened to the beginning of my story, made an assumption about what I had ingested without even looking at the information from the label that was sent with me, then just started talking over me without listening to how I was feeling. It turned out he assumed it was something completely different than what it actually was, (synthetic K2 vs. live rosin). It doesn't matter to me in the end because I'm never touching the stuff again, but it would have been appropriate to at least try to be accurate. Finally, it felt like whenever I had a first encounter with someone they were very kind, but then they'd see in my chart that I was there for a "drug overdose" and immediately shift the way they treated me. Like they couldn't take me as seriously, or I had put myself there so I didn't deserve their top level of care. Ultimately I would never go to this hospital again. I tend to avoid the Fairview system in general, but this was a particularly bad experience.

I was seen at Urgent Care yesterday for a minor issue. I was sure to check what the wait time was…read morebefore checking in. Because flu and upper respiratory infections are down, there was no line. I was checked in, seen, and out of there in 30 minutes. Because of my health insurance they didn't collect a co-pay at that time. I will pay when the bill comes. The nursing staff who treated me were kind, thorough and friendly. This is a very well run Urgent Care. Keep in mind that this can be a VERY busy place on weekends or when regular doctors offices are closed. Be prepared to wait, or ask what the wait time is ahead of time. Treat the staff with care! They are trying to help you!!

I read all the negative reviews on this place and went anyway. Let me tell you what my experiences…read moreis, and what my expectations were. I have been treated poorly or dismissed at other clinics for a skin issue that has been plaguing me for 5 years. I was checked in, got registered, sat in a nice clean, well lit waiting room with other people who were all experiencing their own emergencies. I got called on quickly. Saw 3 amazing nurses who treated me with care and kindness. If you value your dignity, this place will take amazing care of you. Saw the doctor who was absolutely a joy to speak to, listened, and offered amazing advice for treatment. Set me up with a referral to a dermatologist and had me out of the ER in a very short amount of time compared to other places I have been to. DR. Schroeder is probably the best doctor I have had the good fortune to have met. He really did an amazing job. My prescriptions were sent over to my pharmacy, and the follow up nurse named Riley made sure that I understood the prescriptions as well as listened to me ramble on about owning a Jeep. The first nurse who took me in was amazing, vegetarian and lovely behind her mask. The second nurse was also really kind but I do not remember his name. When I went to leave, finding my way out was made much easier thanks to a nurse with tattoos up her right arm, I did not get her name. I love this place and anyone who says it is terrible, obviously has never been happy a day in their life. This place did an amazing job.

My son was born here a few weeks ago!…read more He was born via surrogate and the entire labor unit were so kind to us. They didn't make us feel othered and treated our unique situation with such kindness. Ashley (days) and Stephanie (nights) were the nurses assign to us and they were so amazing in teaching us how to care for our little boy.