My roommate and I were locked out of our apartment at midnight. My roommate and I both had our keys, but neither key was working in the lock (the keys would go in, but they wouldn't turn). Andy showed up promptly after 30 minutes and immediately diagnosed the problem as a malfunctioned lock. He opened the door for us and replaced the lock with a new one ($149 + $80 for equipment and service to replace the lock). Andy was incredibly knowledgable, friendly, and detail oriented - he even made sure to match the color of our old lock piece for the new lock piece that he installed. Thanks Andy! read more

Excellent service - I locked my bathroom door shut and Andy came right over. Not only did he open it but he made a tool for me to keep in case it happens again. read more

Andy is the master locksmith and I could not have asked for a better experience. My motorcycle had its steering locked and I had I get it fixed by the next morning. Andy came as quickly as he could, worked tirelessly on my bike, transparent in setting a fair price from the beginning, and set my mind at ease through the whole process. Not only is he clearly a master of his craft but he is kind, easy to talk to, honest, and just a fantastic human being. I would not hesitate to recommend Andy for any of my friends looking for a top knotch locksmith. read more

Awesome! Came out in a moment's notice a couple weeks back when my key broke off in the door. Fast, efficient, reasonable! Highly recommended! read more

I called earlier in the day about my key snapping off in my motorcycle's gas cap. Sang showed up very promptly and got the cap unlocked in about 5 minutes. He then disassembled the cap and showed me the bent wafer that was screwed up inside. Made me new keys on the spot and was extremely professional. Would highly recommend! read more

Andy did a great job making a key for my car. He was thorough, efficient and gave us a great price. I would definitely recommend him and his services. read more

Here at my company we needed a modification done to a door in the back of the building. It's a double-door that is glass with metal frames and that had a dead-bolt on it. The way the door originally was didn't meet fire code. So we needed to have the door completely redone to have a crash-bar on one side and flush locks on the other side. So I found Andy on Yelp and he came down and did an excellent job. He made it really easy and the cost was very reasonable. And in the end, the work he did was outstanding. It was not an easy job that I was asking him to do but now that it's done, I'm very happy with how the door turned out. I would highly recommend him for any locksmith work. read more

I just purchased a house that came with a guest cottage, so I had 10 locks (all with different keys) that needed rekeying. Andy did a great job rekeying all the locks exactly like I had asked, and even moved a door knob from the interior (it was an exterior knob) to the exterior so that I could minimize number of keys. Also, he moved a strike plate so the deadbolt could be used again, and added a strike plate to a door with tight fit (some how made it flush with the frame). He was a good, security conscious locksmith. It was a good experience overall. read more

I found Andy on yelp when I was looking for someone to rekey my door. He was busy but came on time. Very knowledgeable. I was curious about the key business so I watched Andy working on my keys on his mobile office (a van). I asked a lot of questions and learned a lot. He recommended schlage brand, praising its brass core and manufacturing accuracy. I guess like everything else, you pay for quality. Cheap is not necessary the best. The 'rekey' job he did was excellent. read more

Used Andy from Western Locksmith a few months ago (August 2013). Sorry for the late yelp post. Anyways, Andy came right out and did a fantastic job. I purchased a 2006 Nissan Frontier (used) from a used car dealer, but the dealer only had one set of keys and remote. I purchased a second set of keys and remote from ebay. When they arrived, called Andy and he came right out to program my keys and made sure that all the keys and remotes work properly. I hightly recommend Andy from Western Locksmith. read more

These guys are LIFESAVERS! I lost my car key the night before and of course, i had no spare key! I had no choice but to call a locksmith. Andy was very informative and asked when i would need the key. I told him ASAP and he showed up 15 minutes later! My car was unlocked and running in less than 10 minutes:D! I am definitely saving Western Locksmith's number in my phone. read more

Believe the reviews. Five stars and then some. The door on one of our bedrooms got locked mysteriously (poltergeist? leprechaun? who knows?) and of course, the key had been lost to the sands of time. So I call Andy at Western Locksmith, 15 minutes later he's here, and I've just walked back to the kitchen and sat down to finish my tea, when he says "All done." This guy's like a Formula 1 pit stop mechanic. Boom, boom, done. Oh, and he's pleasant to boot. When I asked him about whether it would be better to make a key for the lock or just going to Home Depot and buying a new lock, Andy goes to his van, grabs a lock and gives it to me at a way better price than I would find at any store. I won't say how much better (way, way better), but the guy's got my business from here out. Now I have to do something about those pesky leprechauns. read more

As our truck key was broken ,Andy came with in 15 min he made a new key and fixed our problem,he did a great job.He is a best skilled locksmith I ever seen.ANDY!!! UR professional,friendly and an expert as a locksmith.I simply vote u and recommend u for quick service. I am definitely happy with the service, ANDY!!! Thanks a lot for ur help GOOD LUCK!!!!!!!!! read more

Andy is the best! Great guy, prompt and best of all quality work. Lost my entire set of keys and he re-keyed all locks. I am going to have him upgrade all my door sets and locks. Highly recommend Andy! read more

Super friendly, accept cash and credit card. Recommend to those who lost/forgot the keys.

Very helpful! I lost my Yamaha r6 key and the Yamaha dealer asked 400 for it. I found Westen Locksmith and they came and solved it for me with less than half the price. read more

Andy was very quick to respond to my call. He is very professional and calm. Also gave me a discount. I would recommend him anyday.

Andy is awesome. I came in at the end of the day to duplicate my car key using a fob I'd bought online, and even though he ran into a number of issues he was very persistent in solving them (and was ultimately successful). No haggle and he honored his quote over the phone. Will recommend to anyone! read more

I recommend Andy! He came through for me today when I was stranded and not knowing what to do with my key being broken inside my motorcycle. He was able to come and replace the key without having to have me get another ignition , tank, and etc where the key entry will need the key. Unfortunately my motorcycle key snapped inside the key entry to open up the passenger seat. But he came over and was able to take the other snapped key from the whole entry and replaced my key in a quickness!! Thanks Andy Kim once again! Will have my friends give you a call if this ever happens to them in the future. Thanks for your business!! read more

Arrived at the house ahead of time, was able to open an impossible lock and get us back into our home. Thanks you Andy. Jan P. read more

Last Saturday, I was at a wedding with my wife and two young kids, and accidentally locked my keys in the car. After calling Audi Road Side assistance, in which they were unable to open my car, as well as a few other locksmiths, I happened upon Andy from Western Locksmith. He was kind on the phone and told me he would come right away, considering my circumstance. Upon arriving, he was very careful and meticulous, and had my car open in no time. The price was reasonable , seeing that it was late on a Saturday afternoon, and had "lead footed it" from Woodside to San Jose. I will definitely use Western Locksmith again in the future and would highly recommend this company to friends and family, or anyone who needs a great locksmith. read more

Excellent, speedy service. I had lost my key to my house. I called in the morning at 8, he was available by 10. Had me back in my place in no time, where I had my spare key. Friendly, courteous, and I was able to pay with a card using square. Awesome! read more

Andy is great!!! Helped out late night while taking kids out. He is a great good nice guy only use this guy for lock smith.

Wow! Fast and efficient! I can't believe they came out late on a Saturday to help get my front door open. To make a long story short, the new key I had made at a local hardware store hadn't been keyed correctly. Anyway, I had no hopes of getting in until I called Western Locksmith and talked to Andy, who came to the rescue!!!!!! My dogs (who were locked inside and needed to be fed) and I are sooooo grateful!!! I swear he is my hero!! If you need a locksmith, your search is over... Western Locksmith is the BEST locksmith in town!!! Should I ever need a locksmith again, I will definitely use them again!! read more

Andy was exceptional. Very friendly, and very knowledgeable. Andy worked on our double front door, which has an unusual double locking mechanism, and he was well-versed with the technology. He provided excellent service, at a great price. I would definitely recommend/use again. read more

Re-keyed my house at night on short notice. Quick, professional and reasonable. Highly recommended.

Andy Kim serviced the locks to 5 doors of our house including the main door with expertise and now the are in excellent operating condition.

I was stuck today; front door lock wouldn't turn and I was going to be trapped inside the house! I called Andy and he was terrific. Came out right away, very professional and thorough (precise) & got the job done. He was clearly highly experienced and takes pride in his work. I'll be calling him should I need help again and recommend him very highly. read more

Andy Kim is the consummate professional. Not only he knows his stuff and was able to fix our lock issues in a timely manner, he did so professionally and with great customer service. He takes pride in what he does and it shows. I would highly recommend Andy Kim's service to my network and to all of you! read more

My mother -in-law needed help with a broken key stuck in a security door. Called Western Locksmith after doing a little research. Andy was great! He was knowledgable, friendly and did things right the first time. Most importantly...No B.S. I will be using him again in the future. If you're looking for a Locksmith I give him a five of five rating. read more

Hi my name is Karen and I am the Site Director at Palo Alto Preschool Bilingual Montessori in Palo Alto, where we take care of children from 2 years-old to 6 years-old!! So, safety is a big concern to ensure that our little ones and teachers are safe throughout the day!! We have a pretty large campus and recently had a problem with the main entrance door's keypad not work properly! Andy the owner, came the same day to examine the door and provided me with a few choices and fixed the door as soon as the part came in!! Then, a month later we had a push bar closure no longer functioning properly and Andy came to change the closing latch on the door!! He has done an amazing job helping us take care of our door's maintain at our school!! Thank you Andy for all you do for us, we greatly appreciated it!! read more

We live in Los Altos. Andy came all the way from San Jose to help us with our late night locked-out situation. He told us he would arrive our home in 30 minutes, and he indeed was here within 30 minutes. He analyzed the problem, and proposed a solution quickly. Within 30 minutes since he started working on it, we had our house open and with a new functional lock, working with our same old key. His level of service, professionalism and experience were among the highest we have ever seen in the bay area. We highly recommend him. read more

My daughter lost her last key to a 2012 Ninja 250R. Almost nobody wanted to get this key replaced and the dealer wants to just change all the locks. Western Locksmith was a bit expensive but her came quickly and worked over 2 hours to get this key done. I now have three perfectly working keys for this bike. I really liked his service. Nice and friendly and got the job done. read more

Andy is the best!!! He helped us with rekeying our home a couple of years ago and he's so honest and knowledgeable. Just recently he saved me when I locked myself out going to get the mail and my my husband wouldn't be home for a a few hours. He was on his way to another call across town and came all the way back to save me. He genuinely cares about his customers! Great guy, great service, great company! 5+++ stars well deserved! Thank you, thank you, thank you, Andy!!! read more

Awesome experience! My driver's side door lock on my Nissan Frontier was no longer unlocking, within 2 hours of contacting this company they were at my work (yes they came to me!) and my repair was done! I was in contact with them through text message which was a convenient option since I was working with patients. Andy was my technician and he was great. He explained the whole process and all the work he did, he even took pictures to show me. I will definitely be using them in the future for my auto or home needs. Thanks guys! read more

I live in the Los Gatos mountains and needed to put a lock on a (circa '70's) sliding glass door. When I read the reviews on yelp for Western Locksmith, I thought I would probably have good luck if I could interest them in coming out to my house. I was quoted a very reasonable service call rate. When Andy came to the house to do the job, he came prepared with all possible lock assemblies that could work on the door. It was successful in one visit and the price was very good. I appreciate the manner in which Andy explained my options on how to approach the conversion and the detail of how the lock assembly was put together. Andy is a wonderful example of integrity and honesty at work, an example for all of us to follow. read more

Had lost the keys to my 2006 HONDA CBR 600 the previous night and it was a Saturday so not many locksmiths were available at a call especially for a motorcycle key since these bikes do not carry many references on how to recreate the lost key. I called several places and they either said they were too busy or could not do it and if they can, it wouldn't be a guarantee. Western locksmith was available the instant I called and i scheduled an appointment for 4pm he came right on time but he told me it can take anywhere from 1 hour to 6 hours and even at 6 hours he might not be able to Crack the key and would not charge me but time wasted so I agreed to take on the offer. He ran me a rate of $200 and AMAZINGLY CRACKED MY KEY AND LOCK IN ONLY 56 MINS! I was so relieved, he really does know what he's doing and provides great information about the lock. I was given two copies at the end and also a code to cut my keys in the future if I had ever lost them again so I wouldn't have to waste money on a lock smith. Western locksmith is great and I will go to him for all future lock needs. read more

Our door nob got broken and called up Andy. Not only did he fix the door nob and without changing the original key, he also re-keyed my other doors that have never had key, and fixed the hinge of my door in order for the lock work better. Out of sudden, I have a few things fixed, which I never knew that could happen. Great service, knowledgeable and efficient. read more

Andy was great! He showed up ontime, fixed the problem, and gave me a good deal. I will totally call him back for more business and I recommend you do the same. read more

Great service! I called Andy at Western Locksmith on a rainy Friday night, and he arrived promptly at the specified time. He was courteous and quickly fixed my lock problem. I will use him again should I ever need a locksmith! read more