We stopped into get some zoning and property information. Having had a lot of experience in…read moredealing with local and county services - mostly in Pennsylvania- I was pleasantly surprised at how efficient and helpful people were. Everyone we needed to talk to was available and we were on our way with exactly what we needed in less than 30 minutes. Excellent customer service!

I love this library, as well, but I agree, the front desk people are very loud. Whether conversing…read morewith each other or with library patrons, I am surprised (& annoyed) by this almost every time I visit.

Love this little library. The lady who works the front desk is so loud though... I thought you had…read moreto be quiet in the library??

Recieved a letter that states my child's wages were taken away from her and must have been…read moremistakenly reported. This is not the case bc she is a child model/actor and had a valid income. The rep was extremely rude and stated "what kind of earnings is a 5 year going to have?" in a rude and judgmental tone. He then started reading "policy" and stated must be bc she is under 6 which has literally nothing to do with the letter I received. I asked to speak to a manager and he refused to let me saying he gave me the answer and I can come into to the office. He refused to allow me to even speak or tell him what specifically the letter states bc he continued to cut me off as I was talking. He then hung up on me. I called back and he hung up on me again before answering. I will report this to corporate office. Who employs these incompetent people?

waited on the line for over an hour was put on the list for them to call me back finally got the…read morecall gave info was put on hold then hung up on! very upset because I running out of time before no plan b coverage! don't appreciate wasting so much time for someone to hang up! was too close to closing time I am guessing! very disgusted!

Now here is something you don't see every day, a 5 star review for an SSA office. Actually, I am…read moreshocked that I appear to be the first reviewer here. I recently found myself needing to go here because of the death of my spouse and trying to claim survivor benefit. I expected I would have to put up a fight and wait a long time. I brought every form of ID I could think of, but I left my library card at home. From the time that I placed the phone call, to scheduling the appointment to being in person at this branch, it was Saks Fifth Avenue level of Customer Service. EVERYBODY I have encountered in this process, is so helpful and KIND. It all started with the phone call to schedule the appointment. I swear, if the rep in Columbia, MD on the phone was any more helpful and friendly, she would have invited me over for Sunday dinner. I was GOBSMACKED. She was confused about me wanting to schedule in MD and not PA, but I told her I knew what I was doing. The funny thing is that the secret is out already. Even though I live in the southern part of Chester County, PA, everyone in my neighborhood says to go to the Elkton Office. Don't waste your time going to West Chester. My financial advisor in Greenville, DE said the SAME thing. I related this stellar reputation that the office had to live up to the nice lady helping me, and she seemed initially embarrassed, but at the end, I told her "See, it's true." ""Everyone who told me to come here was right about this being such a wonderful, helpful branch." She agreed.

Cozy little small-town library!…read more Centrally located with plenty of parking and easily accessible, this little space has plenty going on. While the building might not hold a huge collection, the new book section is extensive and books on hold arrive fairly quickly from the Delaware Library network. I've taken a free craft class here and have send signage for plenty of kid & family friendly free events. The kids section looks large and there's rarely been a visit where I haven't seen some kind of family or kid event going on there so probably a great destination option. Librarians and staff are friendly and helpful and any checkout lines move very quickly. Pro tip: Sign up for their newsletter and you'll get a consistent reminder of all the events they have going!

This has been our home library for the past 6 years. It's such a gem. It's clean, well kept, and…read moreeveryone is super friendly. The children's library area is WONDERFUL. It's pretty big & has many computers as well as the "den" area where there's plenty of kids toys. They print off their schedules for the month so you know exactly when all of the youth events are happening. My family & I love coming to the Bear Library!

Unfair and uncaring. Me personally I'm unhappy with the services and the justice system is crooked.read more

Sentenced me to 35 years in prison. The trial was fast though. So I got that going for meread more

I have appreciated the employees at this location, they do their job and treat you right. Wait time…read moreis not crazy given the turnip administration cutting services, things will get better when maga and him are gone. We paid into this and it is not his to destroy as he has our democracy and standing around the world.

the employees at social security office in chester pa, despite the despicable actions of the…read morepresent administration by reducing employees, are doing an excellent job! i have called the office on several different occasions, have received timely call backs and excellent customer service!! Snd, if they don't know an answer, they find it!!! Well done!!! Patricia S

I am a person with a diability who receives SSDI. When I go to the Social Security Office (at 920…read moreBasin Road, New Caste, DE 19720), I have always been teated in a friendly manner with kindness, respect, consideration, empathy, compassion, and inclusivity. The two guards at the entrance always asked others in line if I could go first due to my lack of mobility. Then, those guards removed obstacles in my way. The guards go get one of the ladys who puts my information into the computer screen where a person gets a number to wait for assistance. The lady then takes me back into the area were they meet privately with each person to help them. I can not say enough good things about all those Social Security professionals. I highly recommend them.

long wait time for customers without appointments. customer service sucks!!!! The worst office I've…read moreever been to. There's absolutely no care at all. don't understand how they have jobs!!!