Nice people at first, but sadly dishonest and deceitful. Was quoted one price, and was charged…read moreanother. The problem was misdiagnosed by the representative and then I was charged more when Arise had to solve the actual problem. One representative said "The estimate price you are given is what you pay, no matter if what". Then when we're charged more for doing the same job they started on, The representative and Richard said "we never said that". It was their word against ours. So they said me and my wife BOTH misheard them. Not worth the money. "We conduct our business with faith and integrity" Funny. Do yourself a favor and look for a more honest plumbing services.

Had them out today for an issue. Excellent service. They were here when they were supposed to…read more They took their time to explain everything to us. We finally found a good plumber.

Amazing! This company is great through and through. I have been using them over 10 years and I've…read morealways been a satisfied customer.

Had Discount Plumbing & Repair come out for a small issue at my place. The technician showed up on…read moretime and explained what needed to be done, which I appreciated. The repair itself was handled fine, but the final cost felt a bit higher than I expected for the size of the job

Prompt response and professionalism! They were direct and helpful with the process. They were easy…read moreto deal with and efficient in arranging a meeting time.

Good service, clean work, responsive, good customer service. Josh came and got the job done right…read morebefore Thanksgiving. We didn't have all the parts we needed but he didn't have a problem going out and getting what we needed to get the job done. I recommend.

Cox Plumbing is a company you can depend on! When a defective pipe burst (job by another plumber)…read morecausing excessive water spillage in my yard, they quoted me a fair price and came over that day. Not only did they fix the problem, but explained everything to us as they worked. I will definitely call on them again if needed.

After calling another company more local to me that never called me back, I reached out to Cox…read morePlumbing. They were very willing to take my business. They arrived the next day on schedule (this was not an emergency, so next day was perfectly acceptable). I showed them the problem, they went to work, and had the job wrapped up in no time. I do feel like they could have been in less of a rush. Once they finished, they didn't test the work very thoroughly and this made me a little nervous about what might happen when they left. I checked up on it later, and the major problem had been fixed. One of the secondary issues was still a minor problem. I think they would have seen this had they just taken the time to check their work thoroughly. I fixed it myself with some plumbing tape. Overall, a 4/5 and I would recommend them. The prices are fair (well.. as fair as they can be, because let's be honest, plumbing is stupid expensive to begin with).

My home warranty company, Choice Warranty, contacted Premium Plumbing and Septic to repair a leaky…read morevalve under my master bathroom vanity. The next day I received a call from Premium to set up an appointment for the repairs. The following day a plumber came to replace the faulty valve but noticed a large amount of water had seeped under the vanity, possibly under the tile and onto the cement slab floor. He suggested a mitigation company to determine if any further damage occurred which could eventually cause mold. I received a call from Matthew Cavander, Premium Plumbing & Septic, who came the following day to evaluate the situation. After testing with a meter which indicated high counts and not knowing if water seeped under the tile floor, he suggested about three days of mitigation to remove any water issues. He thoroughly explained the steps of the mitigation process. The following day the process started by covering my wood flooring leading from the front door to the master bathroom. The damaged vanity and toilet were removed and machinery was installed for approximately. Under Matthew's supervision someone came every day with a meter for testing. During the whole process, every time I contacted Matthew with a question/concern he always called or texted me immediately. Since this was also an insurance claim, Premium filed all the necessary documentation with my insurance company. Also, when the insurance adjuster came to evaluate the claim, Matthew made it a point to be here to speak with him. Premium Plumbing is definitely a five-star company and I would use them again for my plumbing needs.

Had a terrible experience. A guy name Kris from Premium Plumbing. I just went with this Choice…read moreWarrenty who sent this guy to my house . I told him I had a previous company that came out but my toliet continues to get clogged and this time over flowed to downstairs . He told me that the issue could be in the pipes If I had some one to snake it and replace parts . He just proceeded to tell me what he think the issue is but could not look at anything unless the warranty company gave him permission. So he sat on my tub and got on the phone . He said the toliet was not clogged because I had unclogged it. I wanted them too check things out he refused to do anything but charge me 85. I asked can he snake it he says no ..can you change a part he said no ... so I preceded to say you came out and did NOTHING. He also had said if the warranty would not pay he would do the work with his company so at that point I knew i Was getting ripped off. I lost 85 and canceelled the service with Choice Warrenty lost money for doing that . On top of that the guy asked why I had an attitude he trying to help . I was very professional and just told Him I never had someone say they think this is the issue and did nothing else . I will tell all my friends and family not to use Premium PLumbling or Choice Warrenty . Worst experience ever lost 85.00 in fifteen minutes and the guy did NOTHING!!! It's sad the way these companies rip off WOMEN. Keithlyn Smith