It's an odd coincidence, but the few times I've gone in here waiting to get breakfast at the diner…read morenext door there were customers upset with the quality of work they were delivered. Being a bit of a busy body, I couldn't help but get a closer look, and honestly can't say I blame them for being upset. I guess having a great location in a small town kind of gives you a captive audience, but still... this wouldn't last long in a city like Chicago.

What a great find. Amazing selection they also have premade frames so that if you need things done…read morereally fast they're able to accommodate amazing staff very helpful.

Quality - quality - quality…read more Quality materials - from beginner products to professional. Wide variety in between- but everything is thoughtfully selected. Quality service - friendly and knowledgeable staff. If they do not have the item - they will order it for you! Quality pricing - while the prices of the entry level items may run you slightly higher than the big box store, the higher quality items are spot on.

Last June (2024), I discovered the Art Supply House while looking for a parking spot to grocery…read moreshop. What a find! The staff was extremely helpful, the selection and quality of items was just right, and I left feeling impressed. The first place I stopped in Durango this time around (July 2025) was the Art Supply House. And yet again, the staff (Lily and Olivia) were on it. I went in looking for one thing and left with many. Lily explained the subtle differences between two items I was interested in, and they both went above and beyond in being friendly, informative, and helpful. I will be back every time I am in Durango. Super impressed with their customer service.

Excellent framing services! Cool variety of gifts throughout the store. I've had four expensive…read moreprints framed there and the framer was absolutely careful with all my prints.

Very disappointed!…read more Took my stained glass to Wall-art 3/16/2022 for "professional" framing; It is a special memorial piece for a dear friend who lost her mother. I was assured by Kassidy that she would do justice to my piece and that it would take about 1 1/2 weeks to complete. I called 3/28 and was told by Kassidy that she was still waiting for my frame. On 4/5/2022 I again called to inquire about my piece and was told the "frame was out for delivery but her driver had covid and wouldn't let anyone else deliver for him" (really?). She then told me that she had another frame very similar to the frame I had ordered and that they could build me a frame from the "extra material" and she'd install it as we had discussed. I agreed to that because she assured me it was in fact close to what I had initially ordered. I received the piece 4/7 and noted several issues immediately. #1 The colors on the front and the back were drastically different from each other (initially we had discussed her staining the back of the frame and that she'd "get as close as she could" in color to the front...clearly they are nowhere close to matching, see pics). #2 There is a broken edge to a posterior corner of the frame. #3 The silicone to secure the piece into the frame was very poorly and unprofessionally done (an attempt at smoothing the bead of clearly visible silicone would have been nice). I think the pictures taken speak for themselves...hardly worthy of the $210+ charged for the "professional" frame and installation. When I called to discuss the issues I was at first assured all would be made right. After taking the piece back and waiting 2 weeks with ZERO contact, today I was told that they could do nothing to rectify the situation. No refund, "it's a custom frame" (mind you this is NOT the frame I initially ordered). As the issue was pressed they did say they could remove my glass piece, "clean it up" (remove silicone), they could then order MY frame, the one I initially wanted.....but wait, I was told it was "out for delivery and their driver had covid" (so where is that frame?), and then they would give me that frame and my piece and I could install it myself........ Well, if you want something done right.....you either do it yourself OR you take your business elsewhere and get it done RIGHT! Which is EXACTLY what I'll do in the future!