I did business with this company for years without much issue. A Friend expressed having unpleasant…read moreexperience with them but I just assumed it was a fluke. When it came time to renew my policy this latest time instead of things going smoothly I was given the run-around. Some things were said that really made me question the situation. Realized that things had been a bit off for a while and a few policy details had been changed without my input, while some changes I had requested weren't being applied. Took my business elsewhere and now have much better coverage for a lower price.

Called and left a message to the receptionist to have an agent reach out when they had time and…read morenever got a returned call. There needs to be more agents serving the villages area in my opinion- I called another agent close by, they had the time to put a package together for me.

Brianna was extremely professional on helping us get new homeowners and flood insurance policies…read more Very prompt to any and all question that we had. Thank You!

Anyone have any issues with Nathan Thomas State Farm Insurance, Wildwood, FL? Been a customer for…read more10 plus years. I cancelled a vehicle from my insurance policy on 2-06-25 with employee Jazmine (daughter got married) and they are still charging me? Called on 02-27-25 spoke with Jazmine again to let her know the car is still not removed AND I took my other vehicles to Progressive Direct because of this situation (Saved 200 bucks too). So now I had all 3 of them cancelled. Well today I noticed they still charged my card on 03-01-25 for the first cancelled car! Had to call again, spoke with Jazmine and had to ask for a higher up and supervisor was no help. Supervisor also verified that they have no way to keep track if the insurance is actually cancelled. What kind of professionals are working there? I do not recommend State Farm.

Attempted to get home and auto insurance at the Spanish Springs office. It has been three weeks…read moreand still no quote even though I have called twice more and stopped by the office a 2nd time. They act like they do not want my business. The only reason I can come up with is that they hated the email address I provided them witch contains "NONWOKE." OF course, I am glad I found this out before doing business with any organization or person who supports this current Democratic party and their woke policies.

we were notified by our homeowners that we were being dropped. After shopping around we were told…read moreby some others to try Village Insurance in Spanish Springs. the first appointment went well. she said she was going to get right on it as we were going to be cancelled at the end of November. Week goes by, heard nothing. I called. person we were working with was out to lunch. she would call back. Nope, never happened. called back next week. she was unavailable and would call back. Nope never happened. called again she was with a client. would call back. Nope. Today I called again. she was not available BUT she did call back but acted at first as if she had no recollection of speaking with us. When I expressed my concern that she had not gotten back to us even after several phone calls, she said she was just getting back after being sick with Covid and out for 3 weeks. No one else including the receptionist who previously had told us that she was at lunch, or with the client knew she was out sick for three weeks???? What a way to run a business, and now we are scrambling to find coverage.

I moved out of state and was having problems getting my new drivers license…read more. I told the issue with Ashley Marsh at Chris Semans. She helped me get the problem with the Florida DMV solved so I could get my license renewed. I would like to thank Ashley for going above and beyond helping me. Tom

Spoke with ashley regarding a new policy for my new vehicle. She was delightful and very…read moreprofessional. Handled my transaction quickly and with a friendly helpful demeanor