Love Sondra the vet here. She speaks great English and fits you in whenever she can. My dogs needed…read moreEU passports and the whole visit for both of them only took an hour. She's super thorough but gentle. When one of my dogs got sick I called and she got us in the same day. She gave him antibiotics and requested if he's not better the next day being him in. After his shot he was good as new! She really took the time in the appointment to listen to me and tried to relieve all of his symptoms. The vet tech/receptionist isn't great with English at all- but when I call she just puts Sondra on if she can. They only take bank card or cash. My EU passports for 2 dogs plus exams were only 120- not as bad as I thought. The last minute appointment I had for my sick dog was only 57- that was with an exam and two antibiotics, plus eye drops. More than reasonable to make my pup feel better! Highly highly recommend for anyone looking for a new vet after moving here.

I just recently move to Frankfurt with my husband and 4 year old German Shepherd. My poor pup has…read morehad some challenges here (food, allergies, etc) and I was in search of a good, reliable vet who spoke English! Dr. Sonja Klaus is wonderful! Her English is pretty good and she has been very good/patient with my boy as he has been in quite a lot the past two months. I highly recommend her! The office is nice and clean and quiet and the assistant there is lovely (her English isn't great but she tries and that's all I can ask for. It forces me to work on my German)! So glad I found them! Thank you!

Dr. Janu and his wife are amazing! It's a bit nerve…read morewrecking trying to find a veterinarian in a foreign country, but both vets speak very good English. Our fur-child had to go a few times since we've been here, but she has been handled by both vets as if she belonged to them. Just keep in mind that the office is closed during the day sometimes because I was told that they take care of neighboring horses. The receptionist is really friendly, although her English is limited.

Ich kam in diese Tierklinik, weil mein Hamster ein tränendes Auge hatte und offensichtlich sich…read moregekratzt hatte. Ich habe das der Ärztin auch so geschildert und darum gebeten, ihn zu untersuchen. Nach der Untersuchung wurde mir gesagt, dass alles in Ordnung sei und ich mir keine Sorgen machen müsse. Falls es schlimmer wird, solle ich mich einfach wieder melden. Für diese Untersuchung habe ich 30 Euro bezahlt. Am nächsten Tag wurde der Zustand meines Hamsters deutlich schlechter - das Auge war stark geschwollen und er wirkte allgemein sehr er hatte etwas rotes auch als Eksremente. Ich habe sofort in der Klinik angerufen, doch statt Verständnis oder Hilfe bekam ich nur die Information, dass ich für einen erneuten Besuch wieder bezahlen müsse, da die vorherige Untersuchung ja am Vortag gewesen sei. Dass der erste Besuch offenbar unzureichend oder vielleicht fehlerhaft war, wurde komplett ignoriert. Ich finde es unprofessionell und kundenunfreundlich, wie hier mit kleinen Tieren und ihren Haltern umgegangen wird. Fehler passieren, aber sie zu leugnen und dann noch einmal Geld zu verlangen, obwohl man etwas etwas übersehen hat oder einfach Instruktionen der Ärztin gefolgt hat, ist inakzeptabel