Don't come here in the morning if you're in a rush. First car here arriving 10 minutes after opening and putting in a mobile order. Still was directed to wait at the front (in handicap btw) and finally got my food 20 minutes later with no other car coming through the drive thru or inside. Usually good food though read more

I came here for the soul purpose of the minions promotional meals. The drive-thru line was long and didn't seem to be moving fast at all. I ordered on the app and there was a wait on the chicken sandwich. About 4 mins. Felt more than 4 mins. They forgot to put the most important part. Which was the minions collectible. Good thing I was just eating in my car because that would have pissed me off, if I left. The promotional banana vanilla frosty was pretty tasty. There were a few bums hanging around this Wendy's. Service was friendly despite everything. Another location might be better, like the newer one on melrose. read more

See all

I ordered a breakfast sandwich and cookies for breakfast. After my payment was processed, I was handed cookies that appeared to have been made earlier. When I asked if they were fresh, the Host (Yulissa #3001) did not provide a clear answer. Instead, I had to ask multiple questions to determine when the cookies had actually been made and whether fresh cookies could be prepared. Eventually, I was told fresh cookies could be ready in about 15 minutes, so I handed the cookies back and agreed to wait. After waiting approximately 20 minutes, no one brought the cookies out and there was no update on my order. I had to go back through the drive-thru to get a worker's attention. At that point, Yulissa processed a refund. What disappointed me most was the lack of communication throughout the experience. There was no explanation for the delay, no apology for the wait, and no effort to follow up after I had already paid, waited, and returned to ask about my order. Mistakes happen, but clear communication and basic customer service go a long way. Unfortunately, neither was present during this visit. read more

Not sure why this Wendy's has only 2.5 stars. Maybe I've just gotten lucky every time I've ordered here. My review is specifically for the food since I haven't been inside to judge the ambiance or decor. My go-to items are the spicy chicken nuggets, regular chicken nuggets, and fries. The spicy ranch dipping sauce is my fave. My husband loves their Bacon Cheeseburgers. The staff is friendly, and we always receive great service. read more

See all

This Wendy's has always been a solid spot when I'm craving a good burger. Their beef patties really do taste fresh and have more flavor compared to a lot of fast food chains. The buns are soft, the toppings are usually crisp, and they don't skimp on portion size. I especially like that you can customize your burger easily, whether you want extra cheese, bacon, or just keep it simple. Paired with their fries (or even better, a Frosty), it hits the spot every time. This time I went with the Meal of Misfortune: featuring the "Rest in 10 Piece" spicy nuggets, "Cursed and Crispy" fries, and a "Raven's Blood" Frosty. The flavors were bold and fun, perfectly fitting the theme. I also tried one of the "Dips of Dread" -- not sure which one it was, but it packed a spicy kick and tasted amazing! read more

See all

Service and cleanliness definitely needs to be taken better care of. The employees are extremely rude and put in no effort to keep the restaurant clean. It's absolutely disgusting.. read more

Every time I go into this Wendy's it's always can you wait a second..I thought it was fast food most of the time it's takes about 6 or 7 minutes for someone to come to the front just to take your order. I have given this place chance after chance because I work close and it's convenient but it makes you mad when you're in there and they clear out the drive thru before even coming to take your order. They really need to train these people on how to get someone in and out it shouldn't take 12 to 13 minutes to get breakfast or lunch not going back I'll spend my money somewhere else. If you like to wait in line forever this is your place!! read more

I ordered nuggetts, chili,, baked sour cream and chive potato and a cheeseburger. Got home , NO SAUCE for Nuggets, NO SOUR CREAM OR BUTTER for baked potato and this piece of cheese(?) I was the only customer at the time, they werent overwhelmed or busy. Server was Karlina. When I called , they wanted me to come back and pick up all the stuff they forgot, not we will gladly send you a code for a FREE....(anything) on your next order. KARLINA HUNG UP ON ME. I called back and another petson(?) answered the phone and after telling them the same issues said WE CANT DO ANYTHING ABOUT IT and hung up on me agsin. Its 2:50 pm, not during lunch hr. And I know for a fact that Karlina has a past criminal record ans shes there as a Manager? And YES i have proof. I am calling the police on her now that I know where she works. read more

Wendy's - Cheeseburget(?) - Burgers Near Me - Vista, California

Every time we try to dine in before 9 they always have their dining room closed! It's ridiculous because they're making $20 an hr now and can't handle it or what? I'm very upset this happens every time! Something must be done! On top of that they forgot our sauces! We ordered one thing how hard is it to read the freaking receipt. I work in a much faster food business and we do just fine when short staffed that's a BS excuse one worker gave. Get your shit together or don't be in business!! read more

Wendy's - Burgers Near Me - Vista, California

See all

This is my first time ordering from this Wendy's Restaurant on the Grubhub delivery service this morning. I should have read the reviews on Yelp.com but the reason I didn't read these (bad reviews) about Wendy's Restaurant. I just want to go by my own experience and if I did read these really (bad reviews) on Wendy's Restaurant previously then I would not have placed my online order from my personal account on the Grubhub delivery service today. These customers bad reviews, it does influence me sometimes to not eat out or order online from a specific restaurant. I believe that sometimes things do change for the better. I wanted to give this Wendy's Restaurant location a chance and not go by someone else's opinion because everyone's perspective is very different from mine. I ordered 4 items today. My order was placed on the Grubhub.com Delivery Service on my computer at my home at 8:21 a.m. this morning. My first order was the one quantity of the Honey Butter Chicken Biscuit Combo Meal. I selected the one slice of the American Cheese for 40 cents an extra charge. The price is $5.99 this included (one choice of the (Home Fried Potatoes, Oatmeal Bar with Blueberries, tart Cranberries, and chewy Oatmeal, or one Buttermilk Biscuit). I chose the Oatmeal Bar. I love oatmeal! I selected the two quantity of the Oatmeal Bar. For my beverage, I ordered one medium size Tropical Berry Lemonade. This Lemonade is mixed with (Wild Berry, Passon Fruit and Dragon Fruit flavors). It's very delicious! Since this a Combo Meal these 3 items were included with this price of $5.99. The one Honey Butter Chicken Biscuit, one Oatmeal Bar and one medium size Tropical Berry Lemonade. This is an affordable price for what I received. To buy the oatmeal bar separately the price is $1.49. These (4 items) subtotal was $7.48. The Wendy's Delivery fee is $3.49. The sales tax is $1.49. The service fee is $1.40. The small order fee is $2.00. The Driver tip is $1.00. The Driver benefits is $3.50. Total of $4.50 the driver his name is Edwin who dropped my Wendy's Order to me at 8:51 a.m. I did not increase the driver tip today like I usually do every time. This is because I can't afford to keep giving these drivers a $5.00 or more tip each time. The total bill is $21.21. My order was prepared and cooked very fast. Edwin delivered my Wendy's Order from the Grubhub delivery service in 31 minutes. That is great for me their new customer, it showed to me this Wendy's Restaurant is very efficient. This restaurant doesn't open until 10:30 a.m. every day but they are accepting mobile orders from the Grubhub Delivery Service. Edwin was wearing a mask when he handed me my order from Wendy's. I heated up the Honey Butter Chicken Biscuit with the one slice of the American Cheese on it. Only for one minute in my microwave oven. I placed it on a plate. Then I also heated up one of the Oatmeal Bars in the microwave oven for 30 seconds. Then I placed a straw in the Tropical Berry Lemonade and sat down to eat my breakfast meal. The Honey Butter Chicken Biscuit with the Maple Honey Butter Spread, the biscuit was very soft, the Chicken Breast was very tender and the breading was very crispy, plus the Maple Honey Butter Spread has a lightly sweetened and delicious flavor to it. I felt really good eating one of the Oatmeal Bars because it is loaded with blueberries that have anti-oxidents that is really good for me and the tart cranberries with the chewy oatmeal. This Oatmeal Bar was very tasty and good. It tasted like an Oatmeal Cookie. I saved the other Oatmeal Bar for me to eat later this afternoon. I was already getting full. I was sipping the medium size Tropical Berry Lemonade. This beverage is so good and refreshing. I am still drinking it while I am currently writing my review now. Everything I ate today for my breakfast meal was very delicious. I also received really (fast service) from this Wendy's Restaurant and reasonable prices. Plus, I also received excellent customer service from this Grubhub Delivery Service. read more

See all

The people working here are lovely And if the order is incorrect they fix it immediately!

WOW! 25 minutes waiting for one double stack. No one in Drive thru, no one in the dining area. Was asked to pull forward and wait. Waited and watched at least three employees leave with food bags. Finally got my double stack, which was barely the size of a sink stopper! Won't be back again! read more

Wendy's - Double stack. Sink stopper for size comparison. - Burgers Near Me - Vista, California

Quality of Service - "Poor" I CHALLENGE THE OWNER of this store to test their employees, visit the restaurant next Friday (same time, same work crew) Please view the comments on starting on the second page ... all POOR scores. I just came from the Wendy's Vista drive-thru. I wait about 5 minutes for my food. I over heard an employee say that the chili was frozen. I ordered the Taco Salad. I drove off, checked my salad ... and there was no chili. I walked in the and told them they forgot my chili. A floor lead told me they were out ... but they were not telling the customers. I ask for a Summer Strawberry salad instead. I left, came home and found a regular salad (No Strawberries). The supervisor of this store needs to TRAIN their crew. I know, I worked at a fast food place before. No Supervisor on shift, they were out of Chili (and did not tell any of the customers) and twice they gave me the wrong order. I just found onion and pickles, when I order none. I called their phone number, rang 7 times then said this is a wrong number. read more

Wendy's - Burgers Near Me - Vista, California

I had the best experience at this Wendy's. Yes, So much I wanted to leave a review. Food was fresh and fast service, but the real highlight was Larry in the drive-thru. This man had so much personality, extremely pleasant and full of life. He is one of those people that just instantly brings your mood up just hearing their voice. What a great employee. I think he may be a manager. Anyways thanks Larry for being so fun, kind, and efficient! read more

Moldy Breakfast! Literally just passed there this morning about 30 minutes ago, husband had to walk in--after going through the drive-thru--for ketchup and straws for our beverages, and forgot to hand us the receipt. As we're leaving to head out, I see mold spores on my sausage egg, & cheese sandwich (#8 breakfast combo). The ONLY thing good SAVING THIS...were those thick breakfast fries. read more

See all

I work near this area and me and a few co-workers try and go get food weekly here but they close the drive thru by 11:47-11:48pm this is after we order using the app it's happen 5 times already! If they have a sign that says open until 12 then stay open until 12. The workers go and hide after 11:50pm read more

Wendy's - Closed drive thru at 11:49pm - Burgers Near Me - Vista, California

See all

They don't have what's advertised on tv. They should update their menus. I'll never go there again.

Unbelievable: $4.75 for an order of French fries; if you ordered a double cheeseburger, French fries, a drink, and a dessert you would be over $21.00. read more

Dirty oil in french fry fryers smoking profusely. Black bits all over my fries From dirty oil. Will not eat here again. I was told they got two days until they changed the oil they do it on Wednesdays only. read more

El servicio fue rápido ya que no había nadie en el servicarro, el staff fue amable pero la comida sinceramente no fue la mejor. El chili estaba bien aguado y el sándwich de pollo no estaba con la calidad deseada. Nos gusta mucho Wendys pero creo que buscaremos otra localización. read more

I come here each time for the same thing I've been getting for many years.... chicken nuggies. I've gotten the $5 big bag meal that comes with a drink, fries, 10 piece nuggets, and a chicken sandwich for a long time now. It was always my go to. Except they did away with it recently. Booooo. So I just spent $6.50 on fries and 10 nuggets. Which means I'm paying more for less. Once again, boooo. Damn you Wendy's!!!! read more

This specific Wendy's is the absolute worst. I live near and sadly keep giving it a chance. But I'm done. Today was the last day I ever go here again. I made an order was asked to park and was forgotten about. I have people waiting on me and this place can't get an order right EVER!!! Or in this case forget the order entirely. This specific Wendy's need to be shut down. I'll take a fucking burger king if it means getting my orders correct. read more

I have arrived at this location at... Opening time 10:30AM Close at 11PM There is plenty of parking space in their lot at this time Take note that few people are already waiting outside. Clean restrooms and diner. AC is on. American fast food menu(burger,fried&drink, salads and sweets) Make sure to bring coupons if you have any to save a couple of bucks. They bring out the food very quickly(3minutes this time) given the fact that I have ordered 1 combo, 2 chicken sandwiches, chili and a chocolate icecream. Thank you Anna for being so patient and thank you Maria for being so kind! read more

Wendy's - Reminds me of a vacation cabin - Burgers Near Me - Vista, California

They give their food cold, and they don't even have regular . Also, I was asking so they can attend me, and a worker ignored me.

My rating is based both on food quality and service. The service issue that I'm going to raise is nearly the same EVERY time I visit this location. I've liked Wendy's for awhile due to their chicken nuggets and value. Recently the chicken nuggets changed (they aren't the same crispy) but still good enough and the value makes it worthwhile for me. When I go I typically order the same thing with an occasion add on; typical order is nuggets and fries. Each time I order I ask for 2 BBQ sauces, 2! The trip today went the same as every other. I ordered a 6 piece nuggets and a medium fry, with 2 BBQ. Now I can't tell you why but for some reason NO employee wants to give you more than 1 sauce...I've learned this and it it fact. Because of this, when at the window I always remind them that I want 2 BBQ sauces and they always say ok. When I received my bag I ALWAYS check and did again today, I seen 1 sauce. I asked the gentleman "did you put 2 in here" he assured me he did. I continued looking, mind you there are cars behind me waiting...the employee knew this. I looked at him and said "there is only 1" to which he replied "oh" and handed me another. Now, what is the point of this? If I should only have 1 sauce (according to Wendy's) then charge me for another; I don't mind paying If that's the deal but, to say nothing and be so difficult about it is just annoying. The nuggets were fresh but the fry's were old and soggy, I find that typical with the fry's though. Lesson here, if you want more than 1 sauce check your bag and be prepared for the employees to make a production of giving you another. read more

Was craving a frosty. Stopped in drive thru was long so i went inside. A lady was standing in line before me. I heard someone tell her i will be w you in a minute. So we waited. Waited about 15 min. I had the chance to observe how busy they were. The worker had gloves on and was working w french fries using tongs and using her fingers to pick up what she dropped on table. Finally it was our turn. Same girl. Same gloves. Came to take orders and handling money. No thank you. I left. Not cool to handle money and food with the same gloves. read more

My husband got me the ?spicy sandwich that was totally unpalatable made with piece of chicken, 2 slices of almost rotten tomato, some kind of awful tasting sauce and of course the buns. That's all for the sandwich, he was also given a drink and small fries for $12+!! This is nothing but totally unpleasant experience plus robbery!!! read more

Good food today!! Services is good to the customers!! Will the food that they give out to us!!

Food and garbage all over the floors. Bathroom reeked like people don't aim at the actual toilets. Bugs flying everywhere inside. All of the machines are out of liquid - soap, soda machine only had water filled in it, zero hand sanitizer (obviously) and security notifications as an announcement while you're actively eating your sloppy food. What a S hole, don't eat here. read more

Ordered 4 6 piece spicy nuggets and they were all regular nuggets and they were all mushy..... French fries tasted old. read more

See all

Ordered a double burger and was only given a single, made it a meal small fry. But I did not think that they were referring to a small fry as only having five pieces of fries. The amount of money these fast food places make by Jiping off customers. read more

Wendy's - Burgers Near Me - Vista, California

Do not come to this Wendy's. Came here around 8pm and the lady working the drive thru was so rude. Wouldn't even give us time to think about what we wanted and was just rushing us. Had my card for a suspicious amount of time. Left the drive thru and they gave us the wrong nuggets so we drove back up to the window and she grabbed the nuggets from us and put it back into the restaurant which is so unsanitary, and had to wait over 5 minutes in the parking lot to get the correct food. read more

Went in on the March 15th after seeing the advertisement for the Dreamsicle Frosties. Didn't see them on the menu and neither one of the workers at the counter knew anything about them. When I asked if they could check with their manager, I got a look that made it seem like this was a BIG imposition -- even though there were no other customers waiting to be served. After waiting a few moments, I was finally told they would have them but not until the 19th. After looking around the restaurant (especially at the glass entrance doors that were filthy), we decided to eat elsewhere. read more

I went there for a single burger, waited 50 minutes!!! They kept telling me that it would be ready in a moment and when I was fed up I went to ask for a refund and they told me that the meat was not ready because there was no one to do it. If they knew it was going to take time, why didn't they tell me? a waste of time for just a sorry read more

Employees randomly close the establishment during the middle of the afternoon. Not sure what's up with that.

This used to be a go to late night spot right by my house. This is probably the 3rd of 4th time they have left items out of my order. This time its the main chicken sandwich. Last time it was drinks. The time before that nuggets. Very disappointed with Covid and masks its a pain to stop and check and go back. I would highly recommend you check your items every time. read more

Wendy's - Receipt showing biggie deal with fries nuggets and chicken sandwich. Got fries and nuggets no chicken sandwich. :( - Burgers Near Me - Vista, California

I stopped Here Last night to get food for my family. In this time I probably should not of. But I feel sorry for these businesses. There was no one in the restaurant. And i was onLy car in The drive thru. I saw 5 workers through the window. Then why was I given 5 meals with cold fries & cold chicken nuggets. Mind you I was driving this home to family. They had no chance of it being good. My meal was cold and I got it fresh from the window. Shame on you!! I won't be spending my hard earned money wasting it at your store. read more

We stopped at this Wendy's for lunch today. There were only three people working so it took about 10 minutes for someone to take our order. That quickly dropped to two people working when one of the employees loudly said he had a headache and went out to his car where he sat and ate a burger. We ordered a junior son of baconator plain-just cheese and bacon, small fry and my wife got a taco salad. It was a very long wait for our food and the workers kept saying they were down to two people working. Once we got our food, my burger had no bacon so I went and asked for it to be fixed. Again, lots of comments about how they were short staffed. I finally got my burger took one bite and realized I'd gotten something that had been sitting around for a while. Bone dry, ice cold, cheese not even melted. Disgusting. My wife's chili salad had slimy cheese and lettuce and out of fear of getting sick, she passed on eating it. So, after spending $27 on a meal that wasn't edible, I stopped at the front counter, and thanked them for selling us inedible food, and as a thank you to them they could have it for a snack later. A stunned employee wanted to know what I meant and said he'd make it right-and guess who it was-the manager, and the same guy who sat on his ass in his car eating while his two person staff struggled and served up bad food. You want to "make things right"? Do your job bud. Any competent manager wouldn't even think of walking out to eat a burger and leave only a crew of two to try and hold their heads above water. Now does that justify the horrid food? No, but as the old saying goes, a fish rots from the head down. Almost as rotten as my wife's salad. read more

Workers arrive late and aren't ready to work on the weekends. They are suppose to be ready by 7 and worked are getting there at 7.....wow.

Dave Thomas should be rolling over in his grave. Sweet cashier took our order, but it took forever for it to be ready. Sugar free soda? Fancy machine dispensing all sorts of drinks--but no Diet Coke or Coke Free. It's like a sad step child that no one wants. read more