Metal Object Found in Baked Potato!!!! I ordered drive-thru for my family, and while eating my baked potato, I bit into something unexpectedly hard. After taking a closer look, I discovered it was a small metal bead--possibly part of a ball bearing. We confirmed it was metal by testing it with a magnet we had in the car. Concerning!!! Especially since I may have already consumed other foreign material before noticing it. I contacted corporate about a week ago but have yet to receive a response. While I was refunded for my portion of the order, the lack of follow-up and the potential safety risk are very troubling. Don't go to Wendy's! read more

Wendy's - Metal bead in food! - Burgers Near Me - Victorville, California

I've had hair in my food multiple times and called to be met with terrible customer service. The employees were too busy smoking with their manager! read more

Came here passing by on the way to Vegas on a Friday night. It was pretty casual and not too busy. They have options to order on the kiosk but I ordered at the cashier with Cindy, she was nice and polite. Tried out their new saucy wings. It was around $6.50 for 8 pieces. I'm a bit fan of their nuggets so I was excited to try their sauces and went for spicy garlic parm & spicy honey bbq. The Honey BBQ had good flavor to it, the garlic parm ones kinda had that butter sauce with the seasoning. Not much of a presentation, but it's fast food. Sauce wise it's comparable to the other chicken-wing chains out there, and it was fun to try something new, but I think you're better off sticking with a classic 10 piece nuggets by themselves. If you're like me and took it to go for the car ride it's best to eat with a fork. They had options for ranch or blue cheese dipping sauce. Food wise I would give it a 2/5 from what I ordered. Wendys is good for grab and go and a casual meal. At this location you'll need a code to use the bathroom, the interior is well kept and very clean which I was impressed by. I would definitely come to this location again! 5/5 stars for the ambiance, convenience, tidy restaurant, and great service. read more

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I was craving a baked potato and I didn't want to make it myself. Wendy's is the only fast food restaurant with a baked potato on the menu. I have only tried their Sour Cream and Chives baked potato before so I decided to try a different one on the menu. I chose the Bacon and Cheese baked potato with added chives. I figured it was close to a loaded baked potato. The potato came with a crispy skin and a creamy interior. There was both a cheese sauce and shredded Cheddar cheese on top. There was sour cream and their buttery spread in the take out bag, too. It was a good serviceable baked potato if that is what you are craving for. I also ordered a large chili. It was as I remembered only thinned down so it was more like a soup. I don't care if it is made with leftover hamburger patties as it was still tasty. More beans than meat but it was an okay container of chili to begin with. If you get the crackers to go with it, I would just crumble them into the chili to make the consistency slightly thicker. I got a 1 cent Jr. Bacon Cheeseburger during a recent promotion along with a Jr. Hamburger as well. They were okay tasting burgers; nothing really stands out as being special. The meat patties were fairly dry. I like to get junior sized burgers, if they are available, as it is fun to compare them from different places. I would probably not order these again. This restaurant got a refresh on the exterior recently so the exterior looks nice. The service was polite and efficient. I did not have any problems using their online mobile ordering application. read more

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Best affordable salads I've had. I take them home and get a big bowl mix everything together it serves two easy. It don't hurt to add any extras you night have at home but really don't need it. read more

The service was terrible. The employees are consistently nasty and rude every time I visit. They always seem to have a bad attitude when I order, especially with special or custom orders. If they make a mistake, they get angry, even when I inform them at the speaker. They often talk over me while I'm giving my order. When I asked them to correct a mistake, they yanked the wrong order and scolded me for not mentioning my custom order--something I already did. When they finally fixed it, they nearly threw it at me. On another occasion, after paying, they shoved my food at me and slammed the window shut without saying thank you. I live nearby, just down the street, but I prefer to go to a nearby town's Wendy's instead. I was offered a free meal and the service is so bad I declined. read more

Nasty cold food at this location...I'll never go back to this location...sucky ass food....give me my 16 dollars back....0 stars went at around 11pm on August 14th read more

They ruined my burger by not warming the bun. It was ice cold and made my burger hard and cold

I went to Wendy's on main st in Hesperia your chicken stripes were nothing like the ones on the commercial nothing and the sauces were the worst. I see why 150 Wendy's are closing read more

So I went thru the Drive Thru at 12:35. Order my food. Go to the second window pay the $21 and change. I get asked to pull around and park in front to which I politely decline I'd prefer to wait at the window too many times I've had my order messed up I'd prefer to wait. I get told that my food will take another 6 minutes because everything is being made "fresh". I again decline the manager then stares at me for a good 3 minutes as I look forward. Finally I get my food and the fresh aren't even like warm they're border line cold. Thank you for the "fresh" order. read more

Stopped in here just this past Tuesday afternoon. The food here is Bad! Not only burgers TASTE AWFUL but they're Thin and NOT COOKED!! How can they go CHEAP on the thickness and NOT COOK THEM ALL THE WAY THROUGH?? Wendy's is NOTHING like Dave Thomas made it to be!! This is a Disgusting restaurant anymore! If I owned it I would Fire both the Manager and the Cook!! read more

The workers here are worthless you complain about your jobs then can't even do the job right, missing items and the special request I made per item were not fulfilled, and want me to drive to them for their mistake like my time isn't as valuable as theirs. That's the problem with this world common sense and customer service is no longer a requirement. read more

I just came from there in the drive-thru and I spent $26 and they messed up my whole order. I didn't notice until I got home. I ordered 3 meals and none of them. Was the meals that I ordered. I am so mad that I paid twenty six dollars for something that I didn't order. This is the worst Wendy I've ever been to and it only been open maybe 2 months if that. read more

Wendy's and DoorDash don't work together in trying to help a customer fix a mistake. I'm lost my $ read more

Wendy's - How is this ok? - Burgers Near Me - Victorville, California

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Fast service, loving the redesign of the place! Coca-Cola freestyle machine is a great addition.

Our food was ready and sitting there and it just so happened that their card system went down as it was our turn to pay but the car in front of us was able to get their food without a problem. They paid with a card so how did they know it was down for us seconds later. We're supposed to have contactless payment and they want cash. We're not carrying cash to avoid all of that. read more

First of all it took 30 min to get my food. When i got it fries weren't hot. I was talking to my son and kept thinking this burger doesn't taste right. I looked down and it was raw in the middle.They refused to give me a refund . I will NEVER eat there again disgusting read more

This Wendy's is terrible. I waited in a line in drive thru for 26 min... and they DONT HAVE APPLE PAY... the lady at the window was just rude. I will remember that this place don't have Apple Pay.. and I won't be coming back. read more

Apparently ordering two of the same combos is a complicated thing to do here? If you're cashier is Stephany just wait for the next cashier or go somewhere else. read more

They are pretty much yelling at your while you order Try talking they talk right over you. They have very bad attitude don't come here read more

This place is a hit or miss if your food will be cold. It feels like most of the time it's a miss. Customer service is good though.

Very disgusted with this Wendy's. I've had multiple issues with this location where my food has been wrong, too salty or they haven't given me MY order. Today was the last straw where I went in and ordered 3 4x4 and all fries were doused in salt, my food was full of mayonnaise and there was a bone in my food and it was not enjoyable, tried calling Wendy's and the phone went straight to an automated women telling me that they're at peak hours and cannot answer my call, and tried calling corporate and the answering machine is endless I want to speak with someone about this. If I could give this Wendy's 0 stars I would read more

Wendy's - Bone from the Crispy Chicken Sandwich - Burgers Near Me - Victorville, California

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Stopped by this Wendy's while traveling through Victorville. Wife's chicken and nuggets meal was okay, but my choice, the Southwest Avocado Chicken Salad, had undercooked chicken. Did not notice until I had eaten half the salad. The Southwest dressing that came with the salad must be some concoction dreamed up in the eastern part of the USA. It was gross. Ketchup and mustard on the salad would have been better. That was how bad the salad dressing tasted. Yuck! All that for only $15 for the 2 meals. You could not pay me $15 to try to eat another one of those salads. read more

She was so sweet and nice customers service was very professional somebody please give that woman a raise ... I couldn't even focus and order my food right because treasure was just to beautiful I'm not even a fan of Wendy's but I'd come back so I could get my order taken by treasure read more

My burger was good, but my boyfriend's nuggets were bad. He said they had a weird/gross taste. The bathrooms (cleanliness wise) were okay, besides by the toilets. However, in the bathroom straight down the hallway, the urinal had plastic covering it (out of use), but it had pee sitting in it. Actual pee. I get things can malfunction, but I don't want to look at a urinal full of pee when I walk into the bathroom. Fixing that, or even putting anything but a TRANSPARENT sheet over it, should be the first priority. Also, you can smell it. I took pictures of the urinal, but I'm not going to post them read more

I ordered a salad and theres MOLD and the tomatoes are rotten ....the last two visits there, they were out of salads. I wish they were this time too...so gross. I dug through the salad to see if any of it was edible and it go so much worse. There was slimy stringy pieces in there, and slimy black sludge on the leaves. I'm beyond grossed out. read more

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hey it is a wendy's quick, inexpensive and somewhat tasty. Friendly staff, if in the area and hungry and their baked potatos are really good. read more

Wendy's - Salad and a potato 4.99 - Burgers Near Me - Victorville, California

Again, not the best location but this Wendys is fairly new, clean and the service is nice and fast. The food is your average Wendys, so you know what to expect. read more

The food is good, the service is terrible!!! You can only get good service in the drive thru. They make sure to expedite everything for the drive thru. If you go in they take forever to take your order it's ridiculous read more

I just pick up an order through drive thru and the lady taking orders had really bad attitude since I order 4 separate orders not coming back at this place read more

I don't go here very much, but my visit was interesting. There was 2 hillbillies, the only name I could come up with for them, was giving the order taker a hard time. She (Miss Elizabeth) was trying the best way she could but they kept changing the order because of their coupons. They got fed up and left making me very happy bucause I had to stand there for 15 minutes in Hope's of placing my order. Once I got to give my order the young lady was very in making sure I had everything I wanted & needed. GIVE HER A RAISE! For putting up with idiots. Thanks. read more

I was really wanting to eat a frosty, but when I went in to order, they yelled at me to leave because I wasn't wearing a mask. Wow.

Went to Wendy's last night about 6:30PM. I just don't have clean or polite comments for this location. We ordered a Chicken Asiago sandwich, a Crispy Chicken Sandwich, and (2) 6 piece chicken nuggets. We got the 2 sandwiches but not the nuggets. My daughter (4yrs) was in tears... we were on the way to Disneyland for the last of the World of Color (Frozen Theme) shows and had to stop at McDonald's to get the order CORRECT!!!!! This is NOT rocket science, it's just fast food. I guess we should take a little responsibility for not checking... but when the girl handed us 4 bags and said, "that's everything. Have a good night." Sorry, but I'm feed-up with this store. This is NOT the first time they've messed up. Usually it's not a big deal, didn't put the bacon on the side-they just didn't give us ANY bacon. Or put extra cheese on the chili when we DIDN'T ask for ANY cheese. I see from OTHER YELP posts... I'm not the only person that gets messed up orders. THIS STORE DOES NOT represent Wendy's very well. If I were in Wendy's corporate office, I'd consider closing the franchise. Might make a good McDonald's if there wasn't a McD's 1/2 a block away but you'd have to change the staff... these people would make McD's look bad too. read more

Used to love their summer salads. Just went there and they messed up my son's order and never gave me a receipt or difference for mistake. Worse than that, my chicken on my summer salad was raw and tasted like rubber. Threw the whole thing out. Will never order summer salads again. Will goto other Wendy's in Apple Valley next time (even though further drive). read more

This was the most disgusting Wendys I have ever been to , the restaurant was dirty , counter person monique was rude and nasty , and worst of all the womens bathroom had no soap , filthy nasty restaurant needs to be shut down !!!!!!! read more

I had explained to the cashier taking my order that I used to work at Wendy's so I know for a fact when I asked four fresh food specially chicken it's going to be a good for five minutes wait which I told them I no problem waiting for it I wanted all my food fresh the fries are barely even warm and because I said I used to work there kim took it as a joke soon as I pulled up she and her staff were in there talking crap like I can't hear you the window is wide open and you keep checking to make sure that I can't hear you and this was their management people . I didn't have a problem with the cashier she is not the one who gave me unfresh food and was talking crap it was management. Crazy I guess they make anyone a manager. And my last question when can u have a hoop hanging from your nose when I couldn't even have a stud! That's crazy this location will forever be crap because the management always seem to suck! It's been 17 days and I still haven't heard anything back!! That's how much they care about their customers!! read more

I'm here waiting in line doing 1 star review , been in line for 10 minutes standing just to order strawberry lemonade. Very slow service will never come here again read more

Went to drive thru. Picked up food - I had requested no onions - burger had onions. While I was back in line waiting for the replacement, I noticed that the receipt didn't show "no onions". So I wasn't heard. But- when I got to the window, I told the grey shirted (mgmt?) woman that it didn't show on the receipt. She was totally cool with replacing it anyway and even apologized. That was nice and I had to share. read more

TERRIBLE. Soda machines weren't refilled so sodas were flat, workers were so lazy that they didn't give me sauce for my nuggets! Both the Hispanic women in there were lazy as ever! I recommend the Wendy's on 395, way better. NEVER COMING BACK. And I called and the manager was acting dumb by pretending that it was no big deal read more

The young Mexican manger I believe her name was Yesenia needs to get fired. She was very rude when I complained about my order. I heard her talk smack in Spanish about me and she slammed the window shut when I was going to ask for sauce. read more