I like the food but the customer service kind of sucks. I don't have a car and like to be there early before the traffic rush hour. The signs on the doors say it opens at 7 am but every time I come at 8 or 830 am the doors are closed. I don't know if the young people employees are lazy that work there or what but why do they waste everyone's time who wants an early breakfast? They should really update their store hours instead of making people waste their time. They mop the floor when it's 8 am. They should mop it before 7 when they open. Its only common sense. Some young employees are stupid and don't wanna work. read more

Earlier today, before my husband and I started to do more Christmas shopping we went through there drive thru... we both got there special 4/$4. Which includes a junior cheeseburger, 4 chicken nuggets, small French fries and a small soft drink or iced tea. Everything was fresh and tasted delicious. read more

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pure Ghetto fast food, terrible preparation! drive though is very slow, the person taking my order said , what you want! huh, what happened to customer curiosity! read more

Zero. That's what this place is. Worst Wendy's I've ever been to. I stopped on my way home from the airport for a quick dinner to go. Crazy slow line of cars in the drive thru so I went inside to order. Ordered 2 double stack with mayo and lettuce only and small fries. Got the receipt and it said mayo and ketchup. I told the counter person who went and "fixed" my order. No apology or emotion. After waiting for almost 15 minutes (while Grubhub orders were placed on the counter which must take top concern over a walk-in customer) I received my order. Got home to dry, cold, only mayo, No lettuce burgers that I was ready to just throw away. This place has gone downhill so bad, I and (I recommend nobody else) waste their time or money here. read more

Wendy's - Disgustingly dry and not what I ordered. - Fast Food Near Me - Easton, Pennsylvania

First time I saw hustle at this location!great job! And on point! Great job crew! A male and female! You did so much better today than in six years! Keep this crew they work seamlessly together! Pay them they will give you business! read more

I've been to this Wendy's probably 4 times in a month. 3/4 times they have messed up my order and 1 of those times I drove back for them to fix my order and after directly telling them what I wanted still figured out a way to mess it up for a third time. customer service needs a lot of work and it doesn't just fall on the employees, it falls on management as well for allowing it to happen. read more

Just no a big no. Steer clear or this location, since they did the renovations, service plummeted and it is always dirty inside. Food doesn't end up fresh either. I understand it's fast food, but it is so gross! Spend a little extra time and money, and drive the the Wendy's near Tatamy road. Definitely worth it. read more

This is a very mediocre Wendy's, and the other restaurants around it are pretty much the same. Food is decently warm, and my sprite wasn't carbonated right, but idk if that happens often, but I really hope not. And service took at least 2 minutes for someone to take my order. Interior is nice and even has a tv. But overall, I would rate it a 1 and a half stars, very shitty. read more

Place is completly mismanaged, dirty, and unkept. Drive thru line around the building. Waited inside for 15 mins. Employees behind counter no clue what they are doing. Soda machine out of ice and all but one flavor soda. Tables a mess. Place is just gross. read more

Wendy's - the back of a woman carrying a bag - Fast Food Near Me - Easton, Pennsylvania

This is the best Wendy's location in the area. Everything is always hot and fresh. If you ever have an issue or and issue with the mobile app they will fix you issue no problem. Excellent customer service. The line will usually be wrapped around the building because they do it right at this location. However it will move rather quickly. I have been coming to this location my whole life and it's always been the best! Thanks for fresh hot burgers and yummy frostys. read more

foods great like always but customer service is trash af, i got stared at like im an animal in the zoo when i tried greeting them. DONT GO HERE YOUR GONNA FEEL UNCOMFORTABLE AND ALSO SEXUALLY HARRASSED. read more

very bad experience, they took our money and refused to give us the food after paying. Woman with glasses who took the order was very rude and she seemed to be on drugs and seemed have someone wrong do not support this wendys. read more

I actually expected poor service based on past experiences here but they managed to be even WORSE than before. They literally refused to bother taking my order even though I was the only customer present. Multiple staff members were standing around the kitchen area, laughing and socializing among themselves but despite clearly seeing me, they refused to take my order. They found it quite funny and made mocking comments as I left. Wendy's corporate should shut this location down as it damages their brand. read more

Don't go here it's nasty cold and stale never good the fries taste like they were sitting for days

I don't know if this was the wendys i was at or the Bethlehem one so i will just leave this comment on both lol - Hit up the drive through last weekend late at night, Cory was running it and he was awesome! great attitude and super friendly for working such a late shift. Even asked how old the kid was getting the happy meal because he had special toys for kids under 3! We were chatting so much we drove away without our drink. When we came back around for it he had it there waiting and even gave us a free cookie for the inconvenience. awesome customer service cory!!!!!! read more

Staff is APPALLING! While the young man taking the orders seemed to actually give a damn, the folks on the food window could not care less. I ordered AND PAID FOR two large chili with my order. What I received were two small HALF FULL chili. Do NOT waste your time with this one, the lack of supervision after a certain hour is clear and apparent. The girl that handed me my food turned her back on me to talk to her friends again (customers are apparently an imposition). I asked "is this everything" to which I was IGNORED until the young man that took my money tapped her shoulder to ask her and she replied yes. Taco Bell is right next door and Burger King is across the street. NEVER had a problem with either so I'll skip the screwed up Wendy's experience going forward. read more

I ordered a Caesar salad with two dressings and of course I received only one. The lettuce was wilted from being left out, they included the butt of the romaine and the other tough pieces near it and some of the green pieces already were turning brown on the edges. The chicken they used was obviously left over and there was no parmesan cheese. On top of everything else the croutons were smashed into little pieces. This was my first visit to this location and obviously, my last. read more

Went do drive thru, they totally messed up the order once again. I even stated can you please get the order right this time because you are always messing orders up. Well no they couldn't get it right once again. They should be shut down, line was long. This Wendy's is a joke 25th and Wood Avenue, Easton, Pa. read more

The staff here deserve no stars. They forgot half my order in the drive thru. I had to pull around and go inside. When I said I was missing food the worker got what I was missing but was very dismissive. Literally put my bag on the counter and walked away no apology not even eye contact. Not sure if he was high or just disrespectful. And my food was cold read more

Didn't listen to my order and it wasn't the first and probably won't be the last. Their employees are careless. I ordered a plain hamburger and I was given a cheeseburger when it's not that hard to give me a plain one. Poor treatment do not recommend read more

Spot on meals here. They were out of baked potatoes one time, that's alright though, made up for it with a phat large fry. Good stuff. I fuck heavy with their strawberry lemonade and chicken nuggets. Thanks for always delivering quality cheap food for my belly. read more

This Wendy's location always gets my order correct. I usually don't go inside, however since their remodel I did a couple times. Very cozy inside with TVs and an electronic fireplace. It's a good spot for teens or young adults to sit while they eat. The only thing I don't care much for is when going through drive through when there is any kind of line they are really slow. I sat in drive through for a half hour before I was even able to order. The only reason I sat that long is because it's the closest Wendy's to me and I really was craving it read more

Their service sucks! Went to drive thru, long line. Parked went inside. Asked manager where to order because kiosks were not working. Manager said" Person would be right with me." Girl walks up to register. Says nothing walks away, washes hands does not come back to register. Walks right by! I go back outside to my car. Drive to drive up. Can't order. Person says wait we are under staffed. Not my problem. I said I have been waiting. I order person has attitude taking my order. Pay, get to food window 5 people standing around drinking coffee and talking. Window person asks me what I orderEd. I told them you tell me what I ordered that is your job! Not mine! Manager comes to window. Gives me my bags. I said what is my order? she said what does your receipt say? I said how do I know you did not give me a receipt? She still could not tell me what my order was. I ended up with 2 sodas no straws. 1 frosty no spoon or straw. No napkins. Long story short! Go to Sheetz and not Wendy's! Incompetence ! read more

Horrible service! Rude people. I will definitely take my money elsewhere. I have worked in the food industry for 6+ years horrible service at this Wendy's. Will let friends know and hope y'all get better god bless! Not too hard to tell the difference between ketchup & BBQ sauce but apparently this time it was ‍‍ read more

Wendy's is one of the few fast-food chains that I enjoy. When I worked as a summer lab technician at MinTEQ back in 05 and 06, I frequented Wendy's during my lunch break. I have found that it's best to stick to the drive-thru as somehow they get you your food much quicker than if you went inside and stood in line. I was on my way to meet up with a friend for coffee but realized I hadn't eaten lunch yet. Enter Wendy's Drive-Thru. 2 orders of crispy chicken nuggets...yes please! Hunger satisfied. read more

This Wendy's needs a total customer service make-over. They are slow, they don't make the food correctly more often than not, and they are too quick to just hand you food without any common manners or courtesy. After complaining to them many times I have only seen a slight change but not good enough. They are the only Wendy's in the entire area and for that reason alone the community deserves better. I suggest you eat elsewhere. I have tried to call them and make a complaint but they intentionally don't answer the phone. One day, I literally pulled up into the parking lot, the inside and drive up at that time was practically empty, I called the number, could even hear their phone ringing, but they intentionally ignore it. Recently, I complained to them and the manager on duty that I spoke too said he knows they don't answer their phones. How is that acceptable. Why should a customer have to travel all the way back to your restaurant and even then you still don't treat the customer with respect. Totally unacceptable Wendy's. Mr. Dave Thomas would be ashamed and how the standards of his legacy are destroyed by locations such as this one in Easton, PA. read more

Food is typical Wendy's. Interior decor is very minimal and not very appealing as with most Wendy's. What sets it apart is it's exceptionally SLOW dine-in service. Would definitely recommend drive-thru. read more

Worst place for service. They constantly get my order wrong. Tonight, I was in drive-through and get home and the order is wrong. That is the one thing that is consistent with this place, you can re-model but you can't change the crappy service! read more

Waited in the drive thru for over 35 mins.. when I got to the speaker to order my food the girl told me that I needed to wait. Waited about 20 mins. Within those 20 mins, I called out for someone through the speaker and once I was told just give a sec and the second time I was told I needed to be more patient. I'm not sure how much more patient I needed to be when I had already been waiting more than 20 mins to order my food. Long story short I never ordered my food because I pulled off and the entire wait ended up being about 40 mins or so. Called and spoke with the manager and all he could say was I'm sorry. read more

Went here one night to pick up a mobile order that was already paid for. Was told very dismissively that they were closed even though it was 20 minutes prior to the actual closing g time. When I explained that it was a prepaid mobile order they again were very dismissive and rude and said "well you'll just have to call someone about that". Will not be coming back to this location again. read more

If you truly expect fast food...don't come here. No matter what night of the week the line is out to the road and not because they are busy it's because they don't have enough people working which in turn leaves people pissed off after waiting in a line for 30-45 monitors with no one being served. management nor corporate give a shit about it either. If you want to do curb side pick up it's not available after 8 pm so you do your mobile order and still have to wait on a long line before you can pick up your order. Unreal that this is what it is. read more

This restaurant has a lack of team work. especially during the evening rush hour.! It's Always busy and the workers don't work together. inside the workers prepare orders slow like they don't want to work here. You would think all elderly people work inside. customers are hungry and don't want to be waiting in line forever.! they should be getting orders out in a timely manner working together. They really be taking their sweet time. It's ridiculous they need to hire people who want to work. Their too go orders I'm always asking for them to close the bag and put a sticker on it.! Which they should know it's apart of their job.! read more

Never open at 10:00 am always have to wait 5 mins for them to open up. Super slow to take orders. Tile floors is slick like it was mopped with a dirty mop that they use in the greasy kitchen bathrooms are just appalling. Decor is dated and booth seats are always ripped. Nobody wears a hairnet despite the long hair and weaves their employees have. Ketchup pumps seem to be empty more often than not. Not a fan read more

I love Wendy's but this is hands down the slowest location I have ever been to in my life. Unfortunately it's the closest to us so I suffer through an extended drive thru visit at least once a month. It's always busy but somehow the cars hardly move...last night at 930 on a weekday it took 35 minutes from start to finish to get food at the drive thru. Then I finally got to the window and they were looking through half a dozen bags and had no idea which was mine. They said oh sorry the guy who was bagging um, left. Handed me a burger to see if it was mine. Wtf. I wish I could say I won't be back but I will put myself through the same torture in a few weeks when I need a late dinner on the way home. Urgh. The worst was actually when I tried to use the mobile app in a vain attempt to avoid the insanely slow drive thru, only to get there and wait around 30 minutes before I went to bang on the door and was told oh sorry they're closed for computer maintainable. What!! How can you take orders on your app when you're not even open!?! So much pain at this Wendy's. read more

Took me 15 minutes to get to order food and another 10 minutes to wait. Never coming back again. ALWAYS SHORT staffed

If you're in a hurry go somewhere else. Every time we come here they complete one order after much confusion before even taking the next person in lines order. It's like they have no clue what they're doing. read more

The food was nasty. Fries were cold and the burger wasn't made right. My order i made threw the drive threw was ignored. Their my burger was made extremely sloppy and the burger itself was like it shrunk. Get new employees that like their job not just a pay check read more

This place absolutely sucks. I've had 3 encounters with this establishment since moving to Easton last year. The first time I went to go get a late night order for my wife and I. I got there 10 minutes before they closed and they had already shut everything down. The female manager said they were closed and when asked about why their hours stated otherwise she said well we're closed so you can come back tomorrow. The second time I wanted to just grab a quick bite to eat with my son on our way home. Anyone with kids knows that if they're sleeping in their car seat it's much easier and hassle free to just go through the drive thru. Well they had some issues with the drive thru system. Instead of just taking the orders from the window like how many other places do the same female manager said either come in or come back later or tomorrow when it's working. Now last night my wife went and the guy taking the orders in the drive thru was eating Chinese food. He's speaking thru the mic with his mouth full and taking payment while eating Chinese food. The food wasn't even warm it was just cold but my wife didn't want to deal with the headache so she just left with her order. This place is absolutely full of incompetent people who have no desire in putting the customer first. If you want to work there then work there and do your job to the best of your ability if not then you should be replaced with people who will. read more

This place smells gross inside and the service took forever. I wish I read the reviews before coming inside. One girl on register seemed to have no idea what she is doing and should be fired. This place should probably be shut down or renovated or something. read more

On Monday the 28th of January 3 in the afternoon ordered a large Chili and a pecan apple chicken feta cheese and cranberry salad. Order came promptly at pick up window. Questioned if EVERYTHING was included in the order....I was assured it was. Looked in bag and pecan topping was not in bag (as usual this has always been a pet peeve .) Something MISSING either dressing or toppings ALL the time. No apologies just threw the packet in bag. The order seemed to taste fine. Within 25 minutes of eating started with SEVERE stomach cramps lasting till 9 at night after countless doses of pepto bismal. Called to report the incident to the manager. Sad that all that money was put into a remodel but food prep is not up to safety standards to not become ill. read more