I'm a fan of Wendy's, but not this location! The chili was inedible! Their markee was advertising $19/hr last year, this year it's $16.50 starting. Their employees English is really bad! It's obvious they hired warm bodies that simply don't know how to cook American fast food. Yuk! Wendy's corporate must have abandoned all quality standards for their franchises. read more

The wait here is always insane. But most employees are tolerable. I'm writing the review because Wendy's has thee best fast food breakfast. That's it, that's the review. Biscuits and gravy, croissant sandwiches, home fries, French toast, tasty and a good bang for your buck! read more

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ordered food, they got it wrong 3 times in a row! Place is a joke @ best, I asked for my money back and they looked confused. Staff does NOT listen to customers, sped your money someplace e you get what you prefer! read more

The Service can improve. The girl taking the order after it is if she was on drugs. Took her 10 minutes to make two ice cream and didn't even get them right we ordered strawberry she gave us chocolate.. read more

A. Service is weird they don't speak English that good B. Holy **** first time I've ordered and it looks exactly like it does on the menu C. Whoever owns this location. Do better read more

This is the 3rd time I've been to Wendy's to get their Taco Salad, which, if you can get it, is pretty darn good. Chips, Chili AND a salad. A good amount of food for the money. However, yet again, when i go, I'm told "we are all out of salads" This being the 3rd time it's happened tells me one thing - they're not ordering enough salads in. If the salads are so popular - order more!?! It seems simple to me. The Taco Salad is vastly superior to the lukewarm Dave's Single Burger i had, accompanied by fresh, very hot and crispy fries. Please order more of your salads in, I'm begging you. I only gave you 2 stars because the fries were very good. read more

Ok we went here last night because it was the only thing right by us that was open. Staying in Anchorage by airport for the night before our cruise tomorrow. This place had a ton of mixed reviews. Decided to try it out of convenience. We ordered their 4 for $6 dollars. This included a Jr. Cheeseburger, 4 Chicken Nuggets, Jr. Fries and a drink or small Frosty. Actually our food was pretty good and pretty put together based on some of the reviews. Maybe we got lucky but it wasn't bad. The restaurant could use some napkins (since they had a roll of paper towels on the counter if you needed a napkin). Also their floor could use a mopping since it seemed slick. I did have a nice young kid that took my order. He seemed surprised that I used words like Please and Thank you. It caught him off guard. read more

First a disclaimer: I am not an authority on fast food, not at all. I have no idea which is the "good" McDonald's location and which is the "bad" one. My experience with fast food is: I don't think it's gross or immoral or morally wrong. None of that. I just usually don't enjoy eating it all that much. But sometimes, I need food and I need it FAST. The fast food I eat the most, in fact, is McDonald's at like 5:30am. It's the perfect pre-climb meal when no one else is open. It's filling, calorie-packed, and cheap. Wendy's though? I honestly don't know when the last time I've been to Wendy's. I may have been in my teens? I've definitely never been to Wendy's since moving to Alaska. I went to this one because I've been working 6-day weeks with 30 min lunches as opposed to my usual 5-day weeks with 1 hour lunches. By the time I got the snow off my car, I had about 15 minutes to get something to eat and wolf it down. And, for that, Wendy's delivered! I was second in line. As soon as I got to the window my food was ready. I handed the girl my card and she gave it back in less than a minute and sent me on my way! I inhaled the spicy chicken sandwich and small fries (didn't get a combo, not into soft drinks) on the drive to work and they were pretty good! Definitely a cut above McDonald's! The fries were particularly good. I like Wendy's fries better than most local restaraunts in town. They all seemed to have switched to battered fries which...are just too opulent and rich for my taste. I can only eat like...4 of them before I feel like I'm going to be sick. These fries were not like that. They were crispy but also potatoey. I could've probably a couple pounds of them! The spicy chicken sandwich was OK. I would've like it to be more spicy. As much as I hate their politics, Chick-Fil-A still does the best chicken sandwiches. I hope someone is able to clone one someday! read more

I stopped for a friend who wanted a Wendy's chicken sandwich. I ordered a spicy ghost pepper ranch chicken sandwich and a glass of water. My sandwich was $8.49 and my cup for water was $3.19! I double-checked that they really require that I pay for water and was told that yes, water costs the same as soda pop. My friend ordered her chicken sandwich without lettuce (and it was indicated this on the receipt) but the nonetheless made her sandwich with lettuce. In other news, the heat level on the ghost pepper chicken was pleasant and the sandwich was generally tasty. read more

This location is the worst! Not only do you wait inside and in the drive thru for an insanely long time, but they never have what you want. Half the time people don't even bother to great the customer at the speaker box in hopes they'll drive away. Sad this is the no norm. read more

I went to other a salad at the Muldoon Wendy's . The worker did not wear gloves , he began preparing the salad with his bare hand . I asked about gloves and he said that they were out gloves . I refuse to go back there '!!!' read more

This wendys have logistic issues. They're always out of something, salads , chilli, cups. I wanted chili today not available.GOT TO DO BETTER read more

got a frosry and it had granules in it like tge mix wasn't mixed up and the taste was wrong for ice cream like it was watered down

Really strange experience tonight at this Wendy's. It took forever for someone to take my order at the drive thru. I only ordered one meal. When I pulled up to pay, I had to wait a few extra minutes for them to give me my order. I saw three men working, and they weren't busy at all. I wasn't given any napkins, ketchup nor a receipt. I had to knock on the glass and ask for all three items. My fries were cold and apparently they were completely out of ketchup. read more

Slowest service you can get. If you ever get it the food its decent for being Wendy's. Workers don't really know what going on

I'm not sure if this is funny or sad. But I pulled into their parking lot on a Monday evening 6 minutes before they closed. As I was pulling into the parking lot I saw someone inside jog to the front door to lock it. As I walked to the door 20-30 seconds later he said through the door that they were closed. It was 9:55pm at the time. Inside the other 3 employees looked like they were just chatting and running out the clock. read more

Everytime I go to breakfast I get turned away weather it's the systems are down or the food isn't fully ready even though they been open for 2 hours read more

I sat in the drive through for over 10 minutes while the attendant kept saying " hold on" . there were three people in front of me, not moving. you would think they would just take my order while I sat in front of the speaker... like everywhere else on the planet that does drive through. when I didn't place an order and went up and told the manager that it was the worst customer service I had ever experienced... instead of saying sorry or explaining to me what the problem was, she basically smiled and told me to leave!!!! what the hell? I would rather you be closed and find decent employees or get a better manager! read more

Horrible service. First we were informed that they were completely out of meat except for chicken. So we ordered chicken sandwiches. When we pulled up to receive our order, the cashier barely extended her arm and as a result the bag of food fell on the ground. Luckily the food wasn't damaged and was still clean, but she shut her window and ignored us. This behavior is completely unacceptable. Would not recommend this location to anyone. read more

The manager on duty tonight deserves a raise, a bozo button, some stock options, and a cold glass of beer at the end of his shift. That dude was doing yeoman's work tonight holding that shit together with duct tape, bubble gum, and a good natured smile. The entire place was a thundering cauldron of mishaps, f ups, and stupidity to the level that even a few joints per employee can't explain away. I couldn't choke down the dry a$$ chicken sandwich, but I tip my cap to the man smiling and hustling his way through it. You are going places bud! read more

Burgers are fine but this Wendy's turns it's frosty machine off at 8-9 pm every single day and tells people BS stories about how they are short staffed or other things even though there's 4 workers standing around. read more

This is the slowest "fast" food service I've experienced. Everyone is moving like there is no purpose or just standing around staring at the customers. Also most of the meals that I saw other customers receive were missing multiple thing/ ingredients that were "out".... Somehow there's no ketchup in the entire building. read more

This place is a joke. Constantly out of something. I've come through twice wanting a chocolate frosty and both times they have been out. If you are constantly running out maybe make more of your most popular flavor! Spent all that money remodeling the location but can't keep ingredients stocked. read more

Although this Wendy's seem to get bad reviews, I never had a problem or bad experience with this place. The location is NOT in the best part of town, but the food is always hot and the person taking orders at the counter is always pleasant. For example last week, we ordered 2 double with cheese combo and 2 chicken sandwich combo with all NATural lemonade. The food took 15 minutes and the guy at the counter was apologetic and offered free frosties for all for the inconvenience. I will keep supporting my neighborhood Wendy's. read more

How many times do they run out of Baked Potatoes or are they just too lazy to make them? I've been thru all the Wendy's in Anchorage. C'mon guys! read more

The food is okay, but the service is lacking. Last two visits they left out an item. Nuggets are often served room temp. Employees are routinely dismissive or disinterested. read more

Placed a very simple order (Jr Cheeseburger and fries). She first tried to charge me for a single, and when I corrected it to a Jr, she didn't make the changes for what I wanted on it. Shouldn't be that hard to get right, and what made it worse is I had to wait for several minutes for fries. The gal @ the window said they'd be fresh. (I'd have sacrificed fresh fries for a correct order, btw) When my order was brought out to my car, the woman w/it was chatting with another employee. She continued to speak to them as she handed me my order. Had I not said "thank you" , she wouldn't have acknowledged me. At all. Do better, Wendy's. read more

Great service today manager and cashier figured out a complicated mobile order corrected it and were very kind. Great customer service!!

Okay so Wendy's is ALWAYS OUT OF SOMETHING. Working for DoorDash and they just waste my time when I could being productive or actively delivering food. This is very inconvenient for me and the customer. Please someone fix this problem. If it isn't available on the app please!!, don't make it available on the app for to the customer. So annoying!! read more

Just went through the drive thru. Employees were slow and rude. Don't go here. I asked for sauce. They said they had nothing but ketchup. Guy said it smugly and very unapologetic. read more

Burgers are awesome. But this location has the worst service ever. 4 staff members and not one took our order. Then one came from somewhere else and stood there just staring and was pretty rude the whole time . Not cool. Will go to other locations next time. Not welcoming. Oh and sodas are not refillable at this particular location... read more

OK, it's a Wendys. Decent burger right? But when you stumble into a store that has a night manager who's enthusiastic and gets his entire crew on-board... I dunno, but I want to cheer. I'm cheering. I checked into the hotel next door, walked over to the Wendy's next door, had a great conversation and outstanding burger. The guy is enthusiastic about his people, his product and his job. It is contagious and admirable. Thanks for being there and doing more that required. read more

Didn't have tea, salad, and cup holders. Also did pay us back for the tea after paid for it

These people are absolute morons I would never go there I ordered a sandwich they did it wrong twice and they don't understand plain when I explained bread and meat that's it they put mayonnaise of inch thick read more

It has to be so bad I get sick to get a 1 star so later tonight I may downgrade my generous 2 star rating here. To start with I'm approached by a couple drug dealers or users before I even get in to the place. When I got inside the clientele didn't look much different. I should have just left then. But I ordered a old fashion Chicken sandwich and the gal behind the counter taking my order said "Okay a #8" and I had to correct her since what I wanted was a #7. The #8 wasn't even chicken. She was very difficult to understand since she was slurring her words (visions of the guys outside came in to my head), so I had to ask her to repeat herself several times. Finally I got my food and it came out very fast. It was very much no frills as the sandwich had bread with a deep fat fried slab of chicken on it. A touch or may, a white piece of lettuce and one slice of tomato so thin I could not even taste it. It's been a long time since I've been to a Wendy's and it will be a long time before I forget this one. Meh!! I've definitely experienced better!! read more

Out of salad. out of fries. out of bakes potato's. out of chili, out of EVERYTHING I tried to order. One location closed at 10 when they were supposed to be open until 1. Used to love wendy's.. read more

Walked on and had a salad to go. Very friendly staff. Service was not speedy but everything seemed to be made to order

I've gone through the drive through twice in the last week and both times the person in the drive through had their mask under their nose or under their chin. weren't wearing gloves or sanitizing hands. Today I watched as the woman working the window took my money in her bare hands, touched her bare face and wiped her nose on her arm, adjusted her mask to be under her chin. hand my my money back. Go and get drinks, hand me my food, scratch her face again, then hand me my drinks. like I didn't order extra covid with my meals, just use some freaking hand sanitizer once in a while and put your freaking mask on. read more

we were fired from the restaurant as employees wanted to close. they took ages (40min) to prepare our order, which was all messed up. rude and threatening tone the lady said she would call the police if we did not leave immediatly. we ate on the parking. shameful and disorganized I never saw such a mess in a fast food restaurant read more

When here with my family last week, it was an awful experience! The cashier never greeted and she forgot two of our sandwhiches and never made anything clear for us! Don't come here if you don't want to be waiting 15 minutes for food! The food is good but the service is not very good. read more