I went to Mattress Express on a weekday. It seems like everyone in my neighborhood located off…read moreMineral Spring buys their mattresses from Bill. This man is well-spoken and explains everything simply and clearly. He does not "upsell." He asks about your needs and explains about the least expensive to most expensive mattresses and how each mattress's features differ. I told Bill I was in agony because of my neck and back and I thought it was probably because of my old mattress. I purchased the second most firm king-size mattress and foundation along with two specialized pillows for neck pain. I have now slept two nights with my new mattress and pillows and my pain is already diminishing. The mattresses were delivered on the date promised and my old mattress and box spring were taken. The two men who delivered my mattress were very personable. Actually, they were downright charming. They took away my old mattress and foundation and delivered and set up my new one quickly and meticulously. They made sure I was completely happy with the set-up. I understand now why my neighbors speak so highly of Bill and Mattress Express. This is an exceptional, local small business with a very knowledgeable and personable owner. The store offers a wide range of choices and price points. In a word - Mattress Express is OUTSTANDING.

The delivery service was excellent; the Mattress was not; needed Mattress for an adjustable bed;…read morewas reassured mattress was for adjustable bed; mattress won't bend when sitting up; mattress is like a ski slope; NOT USABLE. Filled online form for return about a wk ago; have yet to get a response!! YIKES!!! Plus the mattress is basically uncomfortable!!!

Mattress Firm is America's largest specialty mattress store with more than 2,400 neighborhood…read morestores in 49 states. The Mattress Firm on North Main St in Providence is one of the many stores in Rhode Island. It is located in a complex with other businesses and there are plenty of parking spaces. Once I walked in, a staff member approached me and asked how he can help. I told him I came in looking for a Purple Pillow and he showed me where they were in store. He let me see, touch, and try the Purple Harmony and Purple Cloud Pillow. The Purple Harmony Pillow has the GelFlex Grid and offers unparalleled neck comfort, conforming, and all-night-long support in every position. The Purple Cloud Pillow has classic plush cushioning of a down pillow made with Purple's premium hypoallergenic down-alternative fibers that never clump and never lose their feathery fluff. I wished they had more of Purple's pillows to try in store, but he said many of the floor models got sold.

Nice place and girl was helpful.the one we have in SC does have better clearance items.they seemed…read moreto have none, so my daughter paid about 170 more than the one we got her in SC. But all and all they do have sales. I will say It is crazy that you do not have a mattress to dispose of and they change you 50.00 to recycle nothing.

Sales person was a good one, monitored the new arrivals until…read moremy couch came in, then called me with choice of colors. Bought the couch with a military discount plus the sale price from when I first inquired. Great overall transaction!

Horrible company. Ordered furniture in October. Selected December 6th delivery…read more Dec 6 comes - No delivery, no call, no email. For 3 consecutive weeks I call them and ask where my furniture is "it should be here by next week." I had enough of their incompetency so I email them to cancel my purchase. Of course they don't respond. So I arrive at the store Dec 30, cancel my order and am told I will receive a refund in 3 days. Its been 8 days, no refund SCAM of a company. LIARS, dishonest. Do not shop here. Much better honest companies with better furniture out there.

Greg is a very knowledgeable and personable individual that I have had the pleasure of working with…read moreat Sal's Furniture. He truly has a passion for what he does and offers suggestions to assist in home decor. I am so happy to be working with him recently and will continue to do so in the future. Thanks.

Bought a sofa from Sales Furniture and had a positive experience. A wide selection and was…read moredirected to our price and size range. No pressure just pointed out the selection of leg, arm and cushion options. We had measured our old sofa so we had a comparison and the new one is a little larger but the concern was mainly getting into the house. Which brings the delivery. Well thought out and went smoothly ( luckily legs could be removed ) sofa came in and out to the garage with the old. Very smooth purchase would recommend Sales Furniture to any one looking for furniture.

I have done business with all the local furniture stores in my area, but when I went mattress…read moreshopping recently every store I visited had some sort of a gimmick and each store was more expensive than the next. Feeling frustrated and overwhelmed I stopped into FCC by recommendation of a friend. I was pleasantly surprised by how big the show room was and by how many displays they had available for viewing and testing. The sales associates were polite and professional and showed me exactly what I needed. I didn't feel pressured and they made me feel like a valued customer. I also want to note that they offer next day delivery which was helpful since I have a hectic schedule. The gentlemen who delivered my furniture were very polite, professional, and quick. I'll definitely be visiting FCC again for any future furniture purchases.

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I'm really disappointed I have to write this review, but people need to know they're people out…read morethere who will take advantage. Last year I gave this company 5 stars on their Google page (Layla wa salesperson) I bought 3 rooms of furniture that I love. I liked it so much I decided to go back to buy a sofa for a friend as I had credit available to help them out. I found a sofa, sent a photo-it was a "YES!" Sofa was listed as $799 with tags indicating it was "Jedi". The salesman said he only had the floor model and noted a small inconsistency in color (it was hardly noticeable) but there would be no discount (weird, but ok) I went to pay but had forgotten my card/ID, so said I would return after work with a friends van. I happened to look online for measurements only to find the sofa I looked at in the store was called "Booyah" not "Jedi" with size and a $200 price difference. I was thinking, great now maybe I can buy my friend a coffee table or something. I went back to the store with screenshots of their website to show the correct sofa. The salesman adamantly refused to look, insisted that it was the jedi.... Even though it clearly was not because there's a difference in color and pillow pattern.... And then had the balls to say 'it doesn't matter anyway they're the same price" When clearly they are not. I drove an hour away to another store and it was confirmed I was 100% correct, but they did not have the sofa in stock....I left and ended up at Ashley Home Store...paid $900 for a sofa but wasn't lied to.

They are NOT customer service friendly at all. Rude salesman. I would NEVER go back there again…read more Condescending salesman caused me to cut my shopping spree short because I already knew I did not want to give this man a one cent commission!!!

Bought a watch online as a gift back in May, was able to get it resized for free with proof of…read morepurchase. Didn't even have to drop it off and come back. The counter staff was able to resize it within 20mins. Quick, efficient service.

I used to love their store and it used to be my go to for shopping. I feel most malls aren't doing…read morewell anymore but I still come here to check out the sales and it never disappoints!

Don't waste your time coming here.... garbage product sold at top dollar This store front is in…read morethe heart of Providence RI, and actually promotes 'DISCOUNT FURNITURE'. I expected to find a lower quality product (prob cheaply made) - BUT at a discounted price. The price usually reflects the craftsmanship/quality. Well- I did find lower quality furniture, cheaply made (see other reviews) at ABSURD PRICES!! Example- They are asking a minimum of $199.00 per lamp! I could find the same lamp at Cardi's cheaper!! PRICES ARE OUTRAGEOUS!

My wife and I bought a sofa and love seat from this establishment. This has to be one of the worst…read morepurchases that we ever made. This furniture is made so poorly. The sewing at the seams has started to come apart. When we called to inquire about fixing or going about it to get it fixed. We where told that because we didn't have our receipt they had no proof that we bought it. This place is a rip off and I would never make another purchase from them. Complete garbage.

The selection of mattresses and furniture is expansive. Currently as the largest Raymour & Flanigan…read morein New England (pending Natick opening), you can get your steps in and explore different styles to furnish your home. Price is as expected for high quality items with sales occurring throughout the year for Memorial Day / Veterans Day / Black Friday. We came into find a quality memory foam pillow and were welcomed by Michael Brown, a knowledgeable and friendly sales specialist. The assistance provided by Michael Brown was exceptional; he was very patient, as we spent about an hour testing different pillows on mattresses. 4 stars because they don't allow return or exchanges; good thing we took our time choosing the best pillow! I don't usually drop more than $150 on a pillow, but a high quality pillow is a quality of life purchase worthy of investment (and a Christmas gift loved by my partner!) They have a 45-day Price Match Guaranteed, so rest assured -- if they or any of their competitors had any additional holiday discounts, you would get a price match!

Salesperson Emily is helpful, efficient and professional but the billing is a huge problem. My…read moredeposit charged to my credit card has still not been credited while my second payment in full also charged to my credit card is credited. As a result I keep receiving emails and texts asking me to pay balance due. And- over two weeks ago Emily processed a credit for Tax free day along with refund of delivery charge (not needed) and credit has yet to post to my credit card. Multiple calls to store have been met with staff who promise to "look into", "speak with manager", "have Emily get back to you" with absolutely no follow through.

So, I made a mistake and forgot to ask for a low profile split box spring since, I am rather short…read more I texted Joe to see if I could purchase one because the standard one is just too tall. Joe immediately offered to get me the low profile version for no charge! Talk about great customer service!! Thank you!!

They sell garbage mattresses. Run ‍ away. And they give you the run around when you call in about…read moreusing the warranty.