During a devastating time .. Andy helped make all arrangements seamless! We were treated with…read morekindness and respect by

I've gone back and forth over the last month deciding whether to post this review. I finally…read moredecided that if it will help others alleviate some of their pain on the day of a loved ones funeral, then here is my review and advice: Although my mother was ethnically and culturally Jewish, she was not at all religious so we called and asked if they had a non-religious chapel for a secular memorial service. Kevin assured us we could have a non-religious/secular service. We then met with Kevin who showed us the neutral memorial chapel (they have another religious one next door) and he was helpful explaining all costs and coordination with cemetery. The funeral was scheduled for Monday. On Sunday the town car showed up to pick us up which freaked us out thinking they scheduled the funeral on the wrong day. Kevin apologized and owned his mistake. The town car came at correct time the next day but the driver was on the phone with (clearly) personal calls throughout the drive there and back, very unprofessional and insensitive. We had asked in initial meeting if there was a way to put up photos and they said they had large magnet boards to do photo collages. The magnets turned out to be a collection of chipped, broken, irregularly shaped chunks of old magnetic strips which looked junky and were hard to work with. New magnets would cost them $20 or less on Amazon and would be both much easier to use and more aesthetically pleasing. They told us most people prepare their photos at home but not until we were already there struggling with their crummy magnets. Had we known, we would have bought our own boards and magnets. There were trays of yarmulkes laid out and men attending funeral put them on. We specifically chose this chapel and told them we were having a nonreligious service so it caught us by surprise, We had to ask the men working to remove the trays of yarmulkes and also ask guests to remove them as my mother would have wanted. This made things weird and awkward. We were very glad to be told that the service could be live streamed for people to watch who could not attend in person. Since there was a very small number of people attending in a large chapel, I chose to stand close to them instead of at the podium up on the dais. Unfortunately, none of the men working, there standing in the room to help, ever told me beforehand that I HAD to stand at the podium, using the microphone, in order for the people watching the live stream to hear me! This was a MAJOR lack of communication on their part! I only found out I couldn't be heard on web streaming when I inquired about getting a recording of service days later and was told I would not be heard on it because I was not at the podium. I felt so sad and disappointed that others watching couldn't hear me and that I couldn't be heard on recording. I had asked days ahead of time if we could play a specific song at the end and was told by Kevin they could pull it up on Spotify to play through their speakers in chapel. After numerous failed attempts by multiple staff to try to get the song to play over speakers and then also not starting song from the beginning - which included waiting, leaving chapel to ask what's the problem, coming back in, waiting, asking again what was going on - we got a rude hostile attitude from Kevin! Ordinarily one of us would have confronted Kevin about his unprofessional attitude but not in the midst of the funeral. I finally just played the song holding my phone up to the microphone on the podium. It was an extremely awkward end to the service. Lastly, again, we chose this place because we wanted a non-religious memorial. They still draped a large cloth with a Jewish star on the coffin AND attached another one on the coffin which I had to rip off at the gravesite, leaving chunks of adhesive on the coffin, as it was lowered into the ground. We could not have been clearer from the first phone call and subsequent meeting about what my mother wanted, a non religious service. They just didn't listen or pay attention to the details! The fact that the cost of it all included obligatory "gratuities" for people working there for what was ultimately terrible service was also very disappointing. To summarize my advice to minimize stress and have things run smoothly: 1. Be very clear about religious vs. secular preference details. 2. Confirm date of service and town car. 3. Bring photos on your own boards or just bring your own magnets. Bring large photos in your own frames to display on table. 4. You must stand at podium using microphone to be heard on webcam. 5. Check sound system is working and test music is cued up properly beforehand or have music ready on your device to play into podium microphone. I hope this was helpful. My sincerest condolences to you at your time of loss.

on Saturday, October 4th 2025, my husband of 58 years me and my family brought his remains to be…read moreencased in the family niche. Before this we had a short prayer session in the chapel there. The prayers were short and curt. The deacon or whatever you want to call him, was rude, non-consoling and impatient with us, totally disrespectful. This is no way to act with grieving family and friends. I hope in the future that this so called deacon will show dignity and respect for the deceased and family members. He is an embarrassment to the Catholic community.

Say goodbye to my aunt, she rests in peace here and until we meet again. The cemetery is pretty far…read morefrom where my aunt used to live but it is the family decision so in the future another family member will probably buried there too. There still have huge space left and I saw a construction and building project around cemetery.

Pinelawn allows certain real flowers and or artificial flower arrangements. They have cans on the…read moreside of various paths allowing anyone to retrieve green vase to hold flowers. They provide clean up at the end of the month. You can check with the officer if ever in doubt!

Hard to review but,the grounds are well kept.We had a rather large group wearing black and gold to…read morehonor my beautiful friend.Long Island all I'm going to say is something/someone is hurting our ladies...as of very recently=pay attention the news isn't going as hard as they should and telling the truth about how many.Keep our community safer,be neighborly..keep your eyes open. Something is not the same. I'll miss you so much Lisha,and your memorial was as special as you..we won't sleep until we find out who did this. But,the Pinelawn grounds are very nice for a service.

I lost my 97 year-old mother in March of 2020. I found the whole process of arranging her burial…read moreand then deciding on the appropriate monument extremely difficult. I appreciate the continuing assistance I received from Jeffrey Cohen and his staff at Eternal Memorials. They helped me decide on a very appropriate headstone, which is now finally in place. I recommend their services without reservation. Janet H.

This flower shop is one of many in the way to Pinelawn Cemetery. They provide real flowers as well…read moreartificial flowers for burial sites. They are very helpful, kind and funny. They know the stipulations and regulations for the cemetery. I was able to place both. Artificial flowers as well as real flowers at the site for my mom. I saw the most beautiful bouquet of flowers , I had to get them.

I cannot say enough about this funeral home and the staff and Director (and even the dog Jake). To…read moresay a funeral was beautiful seems a little morbid and inappropriate. but, that's exactly how I can describe my father's wake at Jacobson funeral home in Huntington. They went above and beyond in every little detail From the minute we walked in and met with them. They were comforting, professional, and absolutely amazing. even the little small touch with them standing at the door as we exited for the funeral progression to the cemetery- they offered a plaque for each car that said funeral and travel tissue packages. I've never seen that done before at a funeral. they truly care about the deceased and the family! Even if you do not live in the immediate area, I would highly recommend considering Jacobson funeral home. With love the family of Robert Peckham

Chris and his team could not have been more thoughtful, caring or sensitively attuned to what was…read moreneeded during the entire process of my mother-in-law's passing and funeral. Chris is likely to have attended to thousands of funerals, but there was no sense that this was 'same-old, same-old' with him. He was so in tune with where the family was emotionally, and was able to adjust accordingly. He was such a calming, helpful presence throughout. He has the wisdom of knowing that people's faculties are compromised at a time like this and guided us gently through each part of the process at just the right time, never invasive, checking in on what might be needed and offering just the right amount of guidance and preparation. Likewise, every inch of the funeral home and their chapels have been designed to make you feel the warmth, serenity and dignity you would wish for at such a time: The decor is elegant but homey; the background music is peaceful and settling; the fish pond and fountain in the reception area adds a natural, calming element, and of course, there's Jake. Jake (Chris's shadow) is a young, highly trained labradoodle who is the resident support dog, gently walking around, offering himself to anyone he senses may need him. He is a special soul and he loves his work. I don't think the process could have gone more smoothly. The chapel was beautifully set up and my mother-in-law looked so naturally elegant and peaceful at her wake in the chapel. They did an incredible job. They created a beautiful digital slideshow from all our photos and set up our photo boards and flowers magnificently. After the service, they packed up everything from the chapel and stored it for us carefully until we could collect it at our convenience. Nothing seemed too much for them as long as they could help make this process as easy and meaningful as possible for us. One final aspect worth mentioning: The funeral home allowed us to arrange a lot upfront, before my mother-in-law passed, which similar business services do not always allow. Once someone has passed, emotions are so high that it's really hard to concentrate on small details, which is required to plan accordingly. Being able to plan this all upfront was incredibly helpful.

Words cannot express the wonderful experience we had with the Fabrizio team. From the very first…read moreencounter with Joe, we were met with genuine sympathy, patience, and kindness. Joe's knowledge and guidance made an incredibly difficult time more manageable, and we are so grateful for the support he provided alongside Jordynne and Madison. They were always ready to help, answering any questions we had with care and compassion. My father's celebration of life was truly beautiful. The funeral chapel itself is stunning -- light, airy, and welcoming. We received so many compliments about the beautiful space, especially the thoughtful children's room, which allowed my father's grandchildren to be a part of the day in a comfortable and meaningful way. On the day of the service, we had the pleasure of working with Mike, who was so professional, attentive, and helpful throughout. His support made everything flow smoothly and allowed us to focus on honoring our father. Everyone on staff that day was unbelievably kind and accommodating. Their warmth and attentiveness did not go unnoticed and meant the world to us. We are forever grateful for the wonderful experience the Fabrizio team gave us during such a difficult time. A heartfelt thank you to Joe, Kevin, Dennis, Mike, and the entire team. Your compassion and professionalism made all the difference.

Joseph and Madison took care of our family and did a beautiful job in honoring my father's memory…read more They had strong attention to detail and our family didn't have to worry about anything during the process of planning the wake and funeral.

Billy was outstanding with his kind words and support. He went above and beyond with his kindness…read more His entire staff was very supportive and respectful.

McCourt &Trudden made our Moms funeral stress free. Karen,…read more Mike and Billie all made the process so smooth from their organization to their communication . All, and I mean all questions were addressed upfront and there were zero surprises. This business is first class and you would do your family a disservice by not using them. In addition to the services they provide they have excellent relationships and advice in regards to flowers and where to eat as a family. Thank you Karen, Mike and Billie for all you did!!

I was fortunate enough to work with Patricia on my father's monument. As you can imagine, it was an…read moreemotional and difficult task, but I knew I wanted to get everything completed in a timely manner. From our very first conversation, Patricia was nothing short of wonderful. Her communication was prompt, clear, and incredibly helpful. She walked me through the specifics and pricing with ease, and because of how thorough she was, I rarely needed to ask questions -- every detail was thoughtfully explained. What impressed me even more is that from my father's passing to the monument being placed, the entire process was completed in under six months, which is truly remarkable. Patricia, thank you so much for your support, compassion, and guidance throughout this process. I deeply appreciate everything you've done for our family.

No idea where the breakdown in communication was (either their salesperson or production), but my…read morerecent experience with a bronze monument was dismal. It took forever to a proof, and then the ship date went from February... to March... to April... and now to the end of May with still no confirmation or tracking information. Really awful customer service.

Recently attended an interment at Beth Moses Cemetery and was delighted to see how well kempt the…read moregrounds were and it made a very good impression as to the careing of the eternal resting place for all the souls buried there. The manicured grounds more than any other factor gave a good impression . Not more can be said...that says it all!

This cemetery is attached to Wellwood. It is a huge Jewish cemetery. I just wish it would be easier…read moreto find the plot that you were looking for. They now have you go on the website but it would make it easier if the map would show you how to physically find it. I get beyond frustrated looking for the marker and I ultimately do but not without a struggle. Please Beth Moses think about getting an app- not just the website which tells you the marker for york loved one.

2022 my father passed away. he was being buried with my mother who passed in 1996. Reached out to…read moreSt Charles Monuments to have his name and years added to the headstone. My mother's stone is black with gold leaf lettering. Obviously, I wanted my father's information added to match what was there. Received copy and contract stating "add new lettering to match". I have not been to the cemetery. Was recently told my father's name and dates do not match (are not in gold leaf). When calling the company, they are saying there is an additional charge for gold leaf. This was not communicated when I reached out to have my dad's name/dates added. Contract states "add new lettering to match". Extremely unprofessional. Receptionist was polite. After that, the call went down hill. I was threatened by "John". I would not recommend St Charles Monuments to my worst enemy.

-I inquired about the status of my parents grave marker from them. I was told I received an email…read moreand text on Sept 15 2025 about the status of the grave marker being installed. I never received this email or text. I received one on Sept 10 that the grave marker would be installed in 3 to 6 weeks. When I emailed today about the status there was some email queries about the grave marker installation. I was told by Marcus that a pic was taken and sent to me in the sept 15 email. After some emails back and forth, Marcus called me saying I am not going back and forth and started talking down to me with an attitude. I said you have an attitude and he said that's right I do. It lead to a very negative type argument that incensed me and he was very unprofessional and his behavior was despicable. Yes I was very angry but why am I being talked down to initially about a situation that both my parents just died in the last year? What a horrifying experience from Marcus, (still never received the picture) Marcus is a vile rude, unprofessional person. Do not do business with ST Charles monuments!