We made a couple calls around to see when we could get someone out to look at are unit. Either no…read moreone returned our message or couldn't come out for 2 weeks. When I message them after 8pm they responded that same night and came out on the weekend to fix it. Very friendly and price was great considering it was an emergency repair! Hands down best service we received so far!!!

From the owner: Whether you need a maintenance check or an emergency repair on your furnace or air conditioning…read moreunit, we are available to handle all of your heating, cooling, and ventilation needs. We strive to exceed your expectations by ensuring that each of our clients receives individualized service.

My elderly parents needed a taller toilet installed to begin an ADA compliant bathroom remodel. We…read morehad used Overall Plumbing for almost 20 years because we knew and trusted Shawn Overall to do a FANTASTIC plumbing job, where no detail was too small. However, Shawn has retired, and we learned, because this is still a pretty small town, that after Shawn left, many of his best people went over to Access. Lacey, the young lady who sets the schedule is one of those great former Overall employees who transferred over to Access! We are sure glad she did! She is SO personable, professional, and willing to help in any way she can - she quickly set us up with Ron, another excellent Overall alum to install a toilet less than a week later! It turned out great, at a VERY reasonable price (almost HALF of what Lowes would have charged! HALF!!) and with the taller ADA toilet and grab bars now installed, my Dad will be able to safely come home to finish his rehab! Thank you SO much, Lacey and Ron!! You both do Access AND Overalls PROUD!!

Quick scheduling and honest technician. Richard was friendly, helpful and honest about what to…read moreexpect and the status of our system.

Sherry purchased an HVAC maintenance contract from Perfect Plumbing Heating and Air last year…read more Since she works an early shift, she asked me if I could meet the technicians for her service appointment this morning. She said they had committed to be there sometime between 8 and 11, but had told her they would try to be there at 8:00. This morning at about 7:45 AM Sherry received an email and a text message saying the technician was on his way, and both included the technician's photo. At precisely 8:00 AM, the truck pulled up to Sherry's house. I was greeted by a clean cut and professional young man named Chris, who introduced me to his trainee Colton. The first thing Chris asked is if I was OK with where he had parked his truck. Chris explained they would need access to Sherry's HVAC unit, the compressor, and the thermostat. They laid out a mat in front of the HVAC unit to catch any debris that may escape during cleaning, and when they came inside for me to show them the thermostat location, they put protective covers on their shoes. They presented me with an iPad for signatures authorizing the work they were performing, said the service would take from one to one and a half hours and that they didn't need me to stick around, and that they would leave a written report on Sherry's counter when they left. As I left, Colton was *wiping down* the inside access door of Sherry's HVAC. I'm a process guy, so when a company exhibits process perfection in their customer interaction I am confident that they will follow that process even if I'm not there to watch, and that everything else in the back of house is in order. Perfect Plumbing Heating and Air is one of those companies.

BEWARE... !!$600??!! To install a customer supplied toilet. WARNING - Call anyone else. I literally…read morepaid it so I could leave a warning as a legitimate customer as a public service. Perfectly and magically your wallet is drained. Just for giggles... $100 service call, $50 to haul off old toilet and $200 an hour is 350... 600?!?! What planet?

We've had this service for 3 years and would highly recommend them. They contact us bi-annually…read morewith reminders of our summer (AC) and winter (Heating) inspections. Today, Blake arrived right on time to service our heater. He got right to work. Each time I checked in with him, he provided an update on what he was finding. Fortunately each report was positive and our system checked out perfectly. He changed the filter. I told him about what we thought might be some baby critters (field mice?) might have been in our crawl space based on some chirping/squealing noises. He volunteer to go down in our crawl space to check it out. He very thoroughly checked every foot of the crawl and found nothing. He confirmed that our crawl was in fact air tight & vented via our HVAC system. He was eager to insure that our minds were at ease regarding the performance of our heating system. He even brought to my attention that our water heater system has a very slow drip at a pipe joint so that I could call someone out to check it out. Each technician that's been sent to us has been very conscientious and knowledgeable but Blake gets the highest recommendation of all.

I had the best experience with this company. They were through and found things that needing…read morefixing that other companies had missed in the past. It was like having a Furnace Dr. at my service who really knew what they were doing. I had a check up and fix up that left me feeling grateful and satisfied. I would highly recommend them to anyone that wants a company they can trust and will do a great job for them, and then some. The maintenance agreement for the first time made me feel like they were doing a job that would protect me from having future problems and would keep my system working in top condition.

I was very impressed with the service provided. Mr. Jones was polite and respectful. He was prompt…read morewith a quote and within 2 weeks was ready to start the job. The AC has worked perfectly. Thank you so much.

I highly recommend Jones Heat and Air! They installed a new heating and air conditioning unit in…read moremy mobile home. The service technician was very knowledgeable and showed on time with my unit. They were very courteous and the price was very reasonable. I will use them again for any of my HVAC needs!