Just so all of you that pay ridiculous amounts of money to leave your loved ones with care lol…read morethere short staffed almost 100% of the time the "nurses" couldn't give a fk about ur loved ones I watched them drag these old ppl up out of bed with no compassion just force but the main point will be this these ppl actually blew there freezer cooling system left all the food sitting there for several hours while the freezer reached 60 degrees everybody with a brain knows throw away that food these grease balls picked the bags of food out the dumpster and continued serving it the ur family's they let them sit in there shit filled diapers I witnessed an old guy taking a shit in the corner of there day room somebody should call the state on this place

My husband had Alzheimer disease. Most Memory Care staff have not enough training to handle a…read moredigressing brain diseased person. I learned this through dissatisfactory & heartbreaking experiences. Alas, VISTA SPRINGS in the township of Washington, MI has the caring, well trained staff to care for folks until the persons end of life. My only regret since Richard passed Nov. 2022 I wish I had opted for this assisted living & memory care home caring atmosphere first. Please don't make my mistake. Visit Vista Springs first for a tour. Thank you Vista Springs! Sue Duby 08-2023

As most people do, I researched rehab centers before choosing Tendercare of Taylor. My husband and…read moreI stopped in after hours for a tour and were fortunate enough to meet with the Administrator, Terri. She gave us a tour of the rehab unit and took quite a bit of time explaining how things work with the insurances. Terri was so kind and understanding and the facility was clean and beautiful. We were even more impressed when we saw her personal cell phone in every room. My aunt has been there over 4 weeks now and is scheduled to go home in 8 days. There were small issues the first week or so but , true to her word, we called Terri and she addressed our problems immediately. We certainly don't expect perfection but we do expect results when we have a complaint. The rehab has been wonderful, the food is almost always wonderful and the nursing staff is generally kind, compassionate and efficient. I would obviously recommend.

Troy - pain free Rochester rd I should thank everyone who…read morehelped me get back into my normal form of meditation and lifestyle. Grateful therapist Chris, Michel plus all assistance, Bella, Afraa, Nesha. They are very friendly people.

I began my physical therapy sessions here as a skeptic. The neck and shoulder pain I experienced…read morefrom my neck, across my left shoulder and down my arm to my finger tips was very intense and virtually debilitating. I did not understand how these stretching and posture exercises could help reduce the pain. I was wrong. The therapist targeted my exercises and stretching to alleviate my specific pain issues. The staff was confident, friendly and extremely thorough. They asked the right questions, evaluated my images and concerns. I experienced a slight reduction of pain after my very first session. Today, after four weeks of sessions, I feel like a brand new woman. My pain has been significantly reduced and I feel great. They taught me simple stretches I can do at home and work to stave off any flair ups. I've been converted. Thank you St. Mary's!!!

My one piece of advice if you are considering Shelby Nursing Center for your loved one. DON'T. My…read moremother spent approximately three weeks at Shelby. The status quo for the staff is "I don't know" or "I haven't seen her yet so I am unable to assess what is going on" or misrepresenting the amount of food my mother was eating. I spoke directly with Nurse Practitioner Paula (I was out-of-state for the first week my mother was at Shelby) who reassured me that my mother was eating 50 to 75 percent of her meals, but family members reported that my mother was eating only a forkful or two, with limited water intake. Even when we reported to another nurse and Nurse Practitioner the lack of eating, we were brushed off. One nurse was more concerned that we sat on an empty bed than the state of my mother. The Nursing Director also claimed not to know my mother was not eating. Additionally, Charlotte in the 200 wing of the rehabilitation section is rude and uncaring and should not be working in a rehab facility. My mother continued to rapidly decline, and it is my understanding that after two days of not eating the facility should have transported her back to the hospital if they were unable to care for her. This did not happen. She was also moaning constantly. We had to have her admitted to the hospital ourselves, where she received in-hospital hospice care. Realize that if you admit your loved one to this facility you will need to advocate for your loved one continuously. The unpleasant experience with Shelby has shaken my faith in the medical profession. There were a few bright spots with the nursing staff. Many thanks to Howard, Jason and Chiquita.

I WARN YOU IF YOU CARE ABOUT YOUR LOVED ONE STAY CLEAR FROM THIS FACILITY!!…read more ANYONE EXPERIENCING A SIMILAR SITUATION I HIGHLY ENCOURAGE YOU TO REPORT IT TO THE STATE. THIS IS THE ONLY WAY TO ENSURE THIS FACILITY WILL BE STOPPED!! State of Michigan Ombudsman 1-800-882-6006 Select Option #1 then Option #3 My mother was discharged from the hospital to this center, while it was the third choice on our list it still had decent Medicare ratings.... Boy was that wrong. Within 3 short days, my mother's health significantly declined and went unaddressed. By the 5th day I demanded EMS to be called even though "she was fine". Apparently a blood pressure of 70/50 is thriving. My mother was severely dehydrated, had blood in her stool and we were not informed, fluid overloading her lungs and had an infection on the verge of being sepsis. On top of her being put in diapers unnecessarily, she was left in a bed with urine soaked cloths for hours at a time because of their lack of response time and laziness. My mother was 1:1 assist to the bathroom due to fall risk after back surgery, but no where lacked the ability to get there or needing diapers. I gave the Administrator the opportunity to discuss this matter privately, however have not received a phone call back. I will make sure I make as many people aware of the safety & quality of care issues, lack of compassion, and inability to properly manage a facility know. It's quite apparent based upon LARA though the State of Michigan reporting (see pictures attached) that complaints are a common occurrence for this facility.

I am very happy with the attention and instruction I'm receiving from the Physical Therapists at…read moreLowell Park for my shoulder injury. I really like they have set me up with an online (phone or PC) link to access pictures and videos of the exercises I am to do on my own on non-PT days. It's very helpful. All the staff I've had interaction with have all been genuinely nice and very helpful. Definitely recommend this facility to anyone.

Love Kathy!!! She did wonders for me. The staff is very friendly. I've always gone between 3:30 and…read more6 pm on weekdays and the place is practically empty. You have your privacy.

I brought my mom to Huron Woods, post brain surgery. She was treated with dignity, as a person,…read morewith such compassionate loving care by ALL from the admitting person to the administrative director to nursing to maintenance. They spoke to her, thanked her, cleaned her gently, dressed her with love and made her "pretty" . What I noted most of all.... ALL patients were treated with the same compassion and care by ALL the staff. I can't thank them enough. They are a God send. Oh, yes..the facility is beautiful too. But most of all so are the people who work there.

We appreciate the care my family member received in the rehab facility. We especially are grateful…read morefor the guidance offered by the nursing director Amy as we faced tough decisions.

Nursing care, PT & OT were excellent. Office/social work staff along with directors need to get on…read morethe same page with care of your loved one. Your admission meeting is an entire week after your stay begins. NOTE: only a short term stay facility. It never used to be. Try repeatedly to push the patient out the door even though the patient is no where near ready to leave. Your surgeon or PCP have no opinion on their patients care. They should be the decision makers. Instead the office staff blames early release on the insurance reviews which are completed by people in another state who only rely on the notes from staff. So unprofessional, & cold! Only Marywood's physician who is elderly himself makes the decision on when they are ready to go. This is NOT how our senior community should be treated.