Thanks Dave for helping us out on such short notice! We lost water pressure with our well system…read moreresulting in no water flow...Dave with this staff came out within an hour and had it fixed in no time! They even put covers over their shoes as not to track any dirt or mud into our house! Great professional service from a friendly company! Thanks again!

I would never use this company because their employees are extremely rude and verbally abusive in…read morefront of children. They have men who do not represent their company well at all, and are not kind to the community. I would never recommend or hire these people.

My water well pump was sucking air. After reading the reviews and doing some research on different…read morecompanies, I went with Jones Well Drilling out of Harford Co - (410) 692-6981 - the guys who came out were knowledgeable and explained everything they were doing to trouble shoot the issue thoroughly. I only needed a new check valve and they are testing my water for me at no charge. There was no upselling, they explained how they get paid per job NOT on commission, which gave me peace of mind. Thank you Jones Well Drilling for a job well done!

Dave Kelly is the best in the business. He put my well and pump in when we built our new home and…read morehad always been quick to respond whenever we had a problem - like when an electric strike took out our well pump. Was there within two hours and replace it that day. Highly recommend them.

Jake & Ed provided excellent service for me. They answered every question and address any concerns…read morethat I had regarding a service that was provided today. I would highly recommend them. Thank you guys very much!

I love my RO system from Carroll Water. Years ago , they set it up correctly to accommodate my…read morekitchen sink and refrigerator for ice and water! Matt, my most recent tech was very knowledge And professional. Where they loose me is in their scheduling department . Clearly all the schedulers are educated to do is make appts. As the front line call center they should have some 'basic knowledge ' of the systems and at least forward any technical questions to a tech ! The scheduling department failed me. I wasted Matt's time and my money on an unnecessary service visit. We will be building a new house and Matt gave me fantastic advice so we will consider Carroll Water based on his ability to service the system. I will welcome a call from a tech manager or a scheduling manager or even the CEO to discuss what would make this company top notch and receive 5 stars.

They did a great job for us with replacing our well pump…read more Everyone was professional and pleasant

It's a Saturday and they were closed but I was having an issue with our filtration system. Sent a…read moretext to our Service Manager, Steve Duklewski and the rest speaks for the 5 star rating with the support that I received and resolved the issue. He went above and beyond the expectations on his day off and it was greatly appreciate!

Very professional drilling service, got the work done on time and without any issues…read more The team took care of all paperwork and made the process simple. Thanks for a great job.

awful customer service. "we'll have a crew out there tomorrow" for an emergency no water well…read more three weeks later we still don't have our old well safely abandoned and sealed. do NOT pay them in full before they completely finish the job.

They came fast and called to take the samples a couple attempts they made on me that not been done…read morebut they do follow up to make sure it satisfied and the job done right around a 500$ cost never done it personally b4 to know if that high but that included replacement of a 75$ cap that was cracked and they were also able to provide info on some questions just getting this in my responsibility that I didn't even know the wells should be bleached

I found this business by their Facebook page. My well pump began to rapidly cycle which I suspected…read morewas a bad pressure tank. They arrived promptly at 9 am and went to work to replace the well tank, low pressure switch, and manifold pipes with all stainless steel. Excellent service and fair pricing!

I opened my cellar to find it flooded and the pressure tank spewing water at a crazy rate. I turned…read moreoff all the water and the electric to the tank, but still kept coming, and I was panicking. As a well rookie, I'm always hesitant to touch anything having made mistakes before. I called the company that installed some well equipment when we bought the house on their "24 hour emergency line," which was not answered. They called me back two hours later and told me they could come in a few days and offered no guidance over the phone even though I told them my basement was actively flooding and asked what to do. Meanwhile I'm triaging with buckets and a de-humidifier to keep up with the flow. I called the first place that popped up on Google, which happened to be HydroWells. I explained the situation, and Elba, one of the owners, told me not to worry and they'd have someone out there at 7PM. She and her husband, Javier, the other owner, came actually at 6:45PM, were so kind and lovely and had the issue fixed within a half hour. They also showed me the issue and gave me a bit of an education, which I appreciated. And they didn't gouge me on the price even with the emergency. I won't ever go back to my previous well company. If you're looking for someone to do maintenance or install any equipment, please choose HydroWells. I almost never review companies but wow, I just have to give them the kudos they deserve because I was nearly in tears and they were so kind and responsive, I'm eternally grateful!

Our water well stopped working during the weekend then we called Hydro wells to take a look at it…read more They came offered different options and in two hours they did water testing and work was done. They are very professionals and everything was clean and perfect. Our water system is working perfectly.