We cannot say enough positive words about Mary's Meadow. We recommend them so highly. My mother was…read morethere for a couple of weeks after being hospitalized post a bad fall and having a severe back injury as a result. Mary's Meadow was recommended to her and our whole family is so grateful she had access to the care there. The staff genuinely care and are so kind, professional, knowledgable, and helpful. They go above and beyond in many ways, including giving my mom uplifting words of encouragement and helping her stay positive. Also, all the meals are hand-made and nutritious. We were all relieved my mom got the nutritional support and oversight she did while there. She regained a lot of strength from the food, which was always delicious and delivered on time. The whole place is clean and comfortable. There are doctors, nurses, and other caregiving professionals (e.g., physical therapists, nutritionists, etc.) on hand. We remain very grateful to the whole team at Mary's Meadow!

Laura Morris not being there in charge. She is an awful person who should never be in this field…read more Her lack of compassion and mean attitude. Worst person ever. Also the place didn't care at all , was understaffed , and let my poor dad to death without any proper professional people. Please!!! STAY AWAY !!!!!!The worst of the worst.

the facility believes they are above the law and patients rights. my aunt and her room constantly…read moresmell of urine. she is a chocking hazard and not supposed to be eating in bed or unsupervised but is fed in bed often. the facility is constantly understaffed. patients are only allowed one shower per week. not a great place to be there are a few individuals that rise above.

So today I'm at their West Springfield location and have to say while I was there, they had a…read morepatient who was being absolutely unbelievably rude. The patient was loud obnoxious and not letting the staff and owner help her. I am absolutely amazed at how calmly the staff was and the owner to talk this patient down and have her continue with her visit. This was a first for me. The office is very spacious, clean, with private rooms and many different types of equipment that I only took pictures of because I myself have never used them. The staff is extremely patient, respectful and go above and beyond for their patients. I have another apt Friday in their Southwick office.

Everyone at Rehab Resolutions is excellent from the time you book an appointment to the time your…read moretreatment is over you feel like a part of a family, Thank You Sofia and your entire staff for all that you do !

This rehabilitation center has NOT closed. I just called them on October 20, 2017 to make…read morearrangements with them for rehab after my 2nd knee replacement. Am returning to them because they were great to work with after the 1st knee replacement and that knee is completely functional in all ways, best outcome possible. Highly recommend them!

BEWARE! DO NOT SEND YOUR LOVED ONES HERE!!! If there was a minus "0" star choice, that's what…read moreMont Marie would get. All the reviews on their website are from the Administration to make them look good. The residents' care is taken care of when they are good and ready. The staff should be ashamed of the disgusting work they do. His urine bottle sits right next to his food tray all day, every day. It just sits there all day and is only emptied when I or an administrator tells them to. When my husband needs to use the bathroom, he rings his button for assistance or does anything that needs attention; be prepared to wait and then wait some more. What I find the most offensive is that I (his wife) must tell them his care requirements. A perfect example is that Mont Marie nurses, CNAs, and Aides will put him in a wheelchair with NO leg raises or footrests and leave him there most of the day. I had to tell them that his swollen legs needed to be raised. When in bed, I had to ask them to put a pillow under his feet and raise the bed's foot end, finding out that the bed doesn't raise at the foot. WHY AREN'T THEY DOING THIS WITHOUT ME HAVING TO TELL THEM? The food is disgusting and always cold. An example of breakfast is two 1/2 pieces of cold, dry toast, cold oatmeal with nothing added, 2 Tablespoons of instant eggs, and cold coffee with one creamer. They should be ashamed of themselves to serve this to the residents. Their food tray is whisked away with nothing else until the next meal. Bring your own snacks and food to serve your loved ones because nothing will be given to them until the following meal or day. They do give my husband a peanut butter and jelly sandwich on occasion; however, he has diabetes and is not supposed to have sugar. Mont Marie has not showered my husband or brushed his teeth in the 22 days of his stay. He has been sick since he arrived on Christmas Day. COVID, Norovirus/Vomiting, Diarrhea, with his legs swelling three sizes before he was sent there. Physical Therapy was non-existent until I demanded he get it. If my husband said he was tired, that was it. They brought him back to his room. Some of the staff acted appropriately, but there were the nurses I had to interact more with so appropriate nursing could occur. One particular nurse was insulting when I had and asked questions. It would take too long to explain what happened on December 29, 2024, when my husband needed a VA doctor's appointment. It's a day I want to erase from my mind. Sadly, it is seared into my brain presently. This review is only some of the examples of the horrible care my husband is receiving. I would need a book to explain everything. There was one nurse who worked in the physical therapy room. He is worth his weight in gold. His name is Gary, a retired veteran who helped me on December 29, 2024, with getting my husband into the car so he could get to the VA appointment. Even though it wasn't on his scheduled day, he did help and got him into the car on an icy, windy, windy day. There was NO SANDING OF THE SIDEWALKS. If it weren't for him, I would have never been able to take him to the VA appointment. When the Nuns of Mont Marie were in charge, Mont Marie had an excellent reputation. The building is now on their third owners who are letting the property go to ruins. It took two weeks to get the broken window in his room repaired during December 2024, with a temperature of 22 degrees and a wind chill of 12 degrees. UNACCEPTABLE! The building is now on its third owner, who is letting the property go to ruins.