I was referred to Wedge Kyes from Mercedes of Baton Rouge ( MBR) as I have an older 1999 SLK.  Funny,  MBR doesn't work on older cars that they have been routinely servicing.  But, anyway.... They took the car in transfer from the dealership, evaluated it, offered a reasonable estimate, and performed the service in a reasonable amount of time.  They communicated well with me through their electronic messaging system.   I didn't have an opportunity to get into personalities, but they were professional with me. They also offered me recommendations for referrals to other auto vendors for other services that I needed.  Facility looks clean and up to date. I will go back; car runs well. read more

These folks continue to do the best work! They are fast and courteous always! I highly recommend!

Horrible service and disrespectful. Run away! Very condescending and unprofessional, didn't even get to verbalize my issues... lost all my business with my 2012 Mercedes-Benz ml 350 4matic. As a fellow automotive tech, of Velociti, I write this with high Prejudice! read more

Eli and Kasey are always very professional and friendly. So much more reasonable pricing than bringing our BMWs to the dealers.

We live in Breaux Bridge and after a miserable experience with Mercedes Benz of Lafayette, we tried Wedge Keyes. We have used them on three occasions for big jobs and have been very pleased every time. in addition to being a far better value than the dealership, they are just plain nice folks to deal with especially versus the rude treatment we received at (Moss) MB of Lafayette. Even with the drive, it is absolutely worth it to use Wedge Keyes. You will receive far better human interaction, a better price, and excellent mechanical service. End the debate about which shop to use and rest easy with selecting Wedge Keyes (and don't even consider MB of Lafayette). read more

The absolute best in repairs for your German automobile. They care more about your car than you ever thought possible. Fast, courteous, quality and reliable service. We love this place! read more

Wedge Kyes Motorwerks - Auto Repair Near Me - Baton Rouge, Louisiana

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Hardly do I ever take my car to any local repair shops simply because I don't trust any of them. Wait a second! I trust them as much as I trust my car salesman. That doesn't mean I trust my dealer any more so, but at least their technicians are certified and competent. I'm a DIY kind of person who likes to work on his car and only when it's really necessary do I turn my baby in for repair. And sure enough, when my car warranty had expired she broke down on me big time. And now I was at a crossroad, do I go to my car "stealership" (oh, I meant dearlership) where they charge me an arm and a leg, or do I go with a local repair shop and hope for the best. Knowing how I feel about local repair shop I took my chances and went with Wedge Kyes Import on Airline Hwy. I was really skeptical about these people and going in there I knew pretty much what needed to be fixed. 45 minutes later I was told exactly what was the problem, how long it was going to take, and how much it was going to cost me. They answered all my questions and put me at ease. I felt comfortable enough to let them work on my car. The next day I got my car back as promised in working order and on time. They delivered as promised on their service and repair and I couldn't have been any happier. Their shop might not be as big or fancy as the next car dealership, but their professionalism and expertise can rival with the best of them. It doesn't mean now I will trust my car with any local repair shop, only with Wedge Kyes Import will I ever come back. Most of the time I believe you get what you pay for, but to knowingly pay for those ridiculous fees they charge at the car "stealership" is unimaginable. It wasn't easy for me to let go of my buddies "Ben Franklin" to Wedge Kyes Import, but it would have cost me another mortgage had I gone to my dealer. I'm happy with the service and I know I still have enough moolah for a pack of ramen noodle. =) I gave them a "4-star" rating because they didn't clean those dirty fingerprints off my car. As a courtesy they could have given me a car wash or better off pay for my Happy Meal. Damn you......where's the love huh? read more

I own a 2008 BMW 335xi sedan that recently crossed the 50,000 mile warranty mark, which I had them do an oil change and an inspection 1 on. Some important points: - They promised the car back by the end of the day and they delivered. - They asked me before changing the spark plugs and were even nice enough to go through my records in the trunk to find when they had last been changed. (Note: These were $250 extra, so I'm glad they asked.) - They checked the computer for fault codes and reset the service request light for the inspection and oil change. (The computer in that car requires specialty equipment that an ordinary mechanic doesn't have.) - Eli knew exactly what the "low coolant" light in my car meant. They investigated the problem and, after pressurizing the system and leak testing it, determined the flaw to be in the radiator cap, which they replaced. (They asked first.) My car is running well. Their quality is as good as a dealership, but unlike a dealership, you have more control of what goes on. Combine that with better prices and I have no reason to ever go back to a dealership. Anybody who follows my reviews should have noticed the things I said about Brian Harris BMW. If you're looking for a competent alternative to a dealership, I strongly recommend Wedge Kyes (Yes, mommy and daddy named their baby boy Wedge.) and his mechanics. read more

I have both a 2005 x3 and 2001 M5, and Wedge Kyes is the only place in Baton Rouge I will let service my cars. Wedge and team have always been very courteous to me, do high quality work and are far more reasonably priced than there local dealer. For bmw enthusiasts, this is the place for you. For those in-the-know, this is a similar shop to Bavarian Specialties (mike yaskin) outside of Philly. For those who like the coddling feel of a dealer, well...you can go pay double for lesser quality up the street. read more

Went into the shop today for the first time ever to bring a 2012 bmw car to them to find out what was wrong with it and was met with the most disrespectful person I have ever met at any car repair shop. the first question asked to me was who has worked on it in the past and when i told him who tried to fix it when i bought it he snarked and said basically told me to take it somewhere else . my opinion is this i just bought the car and had no idea this place existed until someone told me they had seen a place that fixes European cars so i took the car to these guys and let me tell you stay away if you have any common sense these people are horrible ........ read more

Wedge Kyes has been servicing my 2011 BMW 328i for 6 years. I'm extreamly happy with the staff and quality of service I receive each visit. My car has over 230k miles and I give all the credit to these guys for keeping my car running in tip-top shape. I've made the mistake (1 time) taking my car for an oil change somewhere out of town while on a trip and was told I needed $4k worth of work done. I went straight to Wedge Kyes when we returned home and was told all those repairs were unnecessary. I highly recommend Wedge Kyes to everyone!! read more

The Worst...... I relocated to Louisiana, shortly after having my car transported, it wouldn't start. I had just had my C300 serviced prior to coming from DC, knowing that I didn't have a mechanic yet. I began to do my research and when I saw the advertisement for Wedge Kyes, I was drawn to this business as a result of reading the reviews in which it stated that they provide dealer services by certified techs at lower prices. I proceeded to have my car towed to their location. When Ely called me that afternoon, he stated that he found out what the problem was with my car, but couldn't tell me why. He said that my oxygen sensors were reading wrong and that because of that, my spark plugs went bad. He proceeded to say that the service I needed would cost $1800.00. WHAT!!!!! I had just had my car serviced and there was nothing wrong with my car. I had such a strong gut feeling that I was been taken advantage of. I proceeded to contact my mechanic back home. He told me that if I needed the spark plugs, that the sensors wouldn't cause my car not to run. He advised me to inquire about the cost of just having the spark plugs replaced. I have 6 and they were approximately $20.00 a piece and that the labor should be no more than about $250.00. I called back to the shop, this time I spoke with a woman. I told her that I just wanted to have the spark plugs replaced and asked what the charge would be. She said that to replace the spark plugs would be over $600.00. WHAT????? I told her that their prices are supposed to be less than the dealer prices, she stated that depending on the part, a lot of times their prices were the same. The price she quoted me was $409.00 in labor and the rest was for parts. She then proceeded to say that I needed a computerized update that would be an additional $135.00. Out of curiosity, I called Mercedes Benz of Baton Rouge and was told that their fee for labor would be $251.00. Need I say more????? Immediately, I requested that the Benz dealership have my car towed to their location. I decided to meet the tow truck driver at Wedge Kyes repair shop. Upon arrival, I introduced myself and said I was there to pick up my car. Ely, responded by saying, "we didn't know that you were coming to pickup your car. Your car is disassembled. It won't be ready for another 2 hours. We have to put it back together. WHAT??? At that point, I was livid...... not knowing what they would do to my car. I was at their mercy. I was then told that I needed to pay a diagnostic charge of $136.00. Praise God... I had impeccable service from D'arcy and his team at Mercedes Benz of Baton Rouge. They didn't find anything to be wrong with my oxygen sensors, spark plugs, nor did I need a computer update. I needed a steering lock. I ended up paying much less than the price I was quoted by Wedge Kyes. This entire situation was disheartening.... to experience first hand the dishonesty and underhandedness displayed by this company. I thank God for His wisdom and for giving me the insight and discernment to overcome this situation. I wouldn't recommend this shop to anyone........ extremely disapointed with the service I received. read more

I am sorry to say that Wedge Kyes is in severe need of improvement. A year and a half ago I got some work done on my A4. The bill came to nearly three grand, and that was a blessing compared to the competitor I checked with before going with Wedge Kyes. The work stood the test of time and I have no complaints. I only bring it up to clarify that I am not a one time customer that got disgruntled. Recently I had a very slight noise coming from the front of my car, so I brought it to the shop. This was a mistake to do so without calling first. Unlike a lot of car shops, Wedge Kyes is very particular about letting you leave your vehicle. I dealt with this out of them before. A word to the wise, make sure they can take your car before bringing it in. Some would say this is a great indicator of their brand name and service, and thats hard to argue. After being told I had to drive my car back home twenty five minutes away I was given an appointment time for 2 days in the future, fair enough, so I brought it back when requested to. The car spent all of a couple of hours at their shop, and then I got a call back. What I heard next floored me. The estimate for the noise in the front end and for failed fans was just shy of five grand. The tech that looked her over claimed all control arms needed to be replaced as well as all motor mounts. The price for just the control arms was seventeen hundred bucks with another eight hundred tacked on for labor. I was in disbelief and found it insanely hard to believe that after only putting around eight to ten thousand miles on the car from the last time I had it in their shop, that somehow I had accumulated five grand worth of repairs. The car is driven an extremely low amount of miles, around ten to twenty miles every other day, so I quickly informed that I would just pay the minimum fee for having the car looked over. A week later I brought the car to another shop that I have never been cheated by or told inaccurate information from, and sure enough, their estimate was a fraction of what Wedge Kyes was trying to charge, completely different diagnosis for the front end issues. This second opinion is much more logical considering the amount the car is driven. I know one of their best mechanics had been in and out of work because of medical issues, and normally I am not one to speculate, but I will go out on a limb here and assume that this vast contrast between my first and second experience with them is due to that particular mechanic not being around as much. I hope he is well, but I will not be bringing my car there again. read more

Took the car to Wedge for an extremely loud brake squeal issue. Got the car from the shop after the said 'repair' and 5 miles later the squeal was as bad as before. Took it back to the shop and they said to allow the brake pads to break in. What a crock. The squeal was the same after 200 miles on them. The issue was never repaired in the first place. What's worst is that they secretly sprayed anti-squeal on the rotor to eliminate the squeal right before I picked up the car and paid. They knew this was only a temporary fix...just enough to get me home! Very dishonest! read more

These guys made a new customer out of me this week. Great service, after a botched attempt by another local shop to get my Bimmer running.

As long as I live within a 2 hour radius of this shop, it will be the only place I bring my BMW to get work done. I'm very DIY when it comes to my car but there are some things you can't do yourself. After doing a complete suspension refresh my car was in desperate need of an alignment. I also had vibrations that I suspected were from bent rims and figured I'd either need to replace them or live with the vibrations. I took my car to Wedge Kyes for the first time and not only were they able to correctly and perfectly align my car, (other shops can't seem to get it right) they were able to balance 2 bent rims and completely eliminate my vibration issues. That's pretty miraculous. I can't say enough good things about the job they did, it was money well spent. These guys know what they are doing and will take care of you. Wedge Kyes restored my faith in auto shops. read more

When I purchased my car it came with many issues, so I looked to Wedge Keys for help. I called in advance and asked for a quote on a fuel pump replacement job. I was quoted $500, but when I brought it in and they performed a diagnostic, the end cost was $1100. The tech explained that I needed both the sending unit and the fuel pump replaced. It was fine that the quote wasn't precise, because I understand that in order to give an accurate quote, a shop usually has to diagnose the problem. The problem came in when I decided not to repair the car. The tech on the phone became irate when I told him that I didn't want to fix it. I let him know that I will just pay the diagnostic fee when I came to pick up the car. The person that I talked to said that my car would be ready for pick up around 3:00 pm, so I came to pick up at around 4:00pm to make sure. When I arrived, the receptionist hands me the bill for the $130 diagnostic fee (fine), and hands me my keys. When I enter the car, I see that the my seat is not put back on. I go back inside to inform them of this fact. The owner of the shop starts to raise his voice at me, like I'm the one who did something wrong being very confrontational. So I said, "So basically, because I didn't get the repair done, you don't feel like you have to put my car back together like it was?" I sincerely believe he was upset that I didn't repair the car, so he left my car's seat off and the screws on the floor. I experienced the worst customer service ever at Wedge Kyes Import Specialties. read more

I just had the absolute worst experience with these guys. I'm an out of state student at LSU who is trying to find a decent BMW mechanic in Baton Rouge who I can rely on. I sort of had some issues with German Auto, which is why I decided to give Wedge Kyes a try but my god, I will NEVER come back to this place as long as I own a German car. I took my car in on Monday, Feb 17 around 2pm, and who I'm guessing to be the owner told me they'll either look at it that afternoon or have it back to me by "tomorrow" (Tuesday, feb. 18). This morning around 9:30am (feb 19) I called them not having heard anything on the progress of my car, and they then told me they would look at it later this morning and give me an estimate of the repairs. It was 4:30pm this afternoon when I called them back again to check on the status of my car. The man who answered, I'm assuming it was Wedge again, told me they won't look at it until tomorrow. I then responded that I need my car and will have to come get because I can no longer leave it at their shop. Wedge kept saying they had appointments that were being prioritized and that I brought my car in at a bad time (a.k.a 2.5 days ago). Now, correct me if I'm wrong, but would it not have been the decent thing to do to let me know about these "appointments" the day I brought my car in? I was lied to twice, and was never even given the option of an appointment. I was planning on picking my car up tomorrow, but I rushed to grab it this afternoon because I have absolutely NO trust in these guys with a car that I care a lot about. Coincidentally, when I go to pick up my car, the left blinker goes out (probably not their fault, but just enough to frustrate me even more). I go back in to let them know, and one of the mechanics says, while laughing, "I'm not going to put a new bulb in." Someone walks in behind me and they then act like I didn't even exist anymore. That's small in scale, and I honestly don't need good customer service to be satisfied with a good mechanic. I would highly advise any German car lover to steer clear of these guys. They have great reviews (which is why I chose them) but my experience didn't come close to what I read from other peoples opinions. I hope some of you take this review into account, and I plan on spreading this to every other auto review page I can find. read more