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Wedding Gown Services

3.0 (1 review)

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8 years ago

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The Pink Veil - This is how she added material, horrible!!!! Ruined all 6 girls dresses

The Pink Veil

(14 reviews)

$$$

Horrible!!! DONT GO HERE !! The owner was really sweet in the beginning. She waited two weeks…read morebefore my wedding after my dresses have been there for my bridesmaids for three months talk about cannot do a take on an alteration this place takes the Caje BEWARE SHE IS A CROOK IN SHEEPS CLOTHING Wish they had zero star

If I could give 0 stars I would. I thought I'd be given…read moredecent customer service, since I've shopped here in the past but sadly I was wrong. The owner and the salesperson are probably two of the worst people I've dealt with in retail. They sold my mother a broken shoe, did not say it was clearance, but instead claimed it was a $100 shoe and was being given a discount. When I looked at the shoe closely, it was broken but was altered so that we would not know until it was tried on. So, of course, I stopped at the store to see what they could do. I was told that they would not be able to help. Not only that, my mother purchased a dress from them for my destination wedding. The owner told my mom it would be ready today. It was not. So, I said I no longer want to do business here and requested to pick up the unaltered dress and bring it somewhere else. She told me she did not have it. I reminded her about my wedding being destination but she started to point her finger in my face. Me, already upset about the shoe, told her to get her finger out of my face. My mom being the calm one, rushed me out before things escalated further. We left with no dress and no refund on the damaged shoe but on the way out, she said "I've dealt with people like you before, it's ok." I'm so happy that there are organizations like the Better Business Bureau. Two words: shop elsewhere.

Wedding Gown Services - bridal - Updated May 2026

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