Everyone was great! Edison was professional, kind and knowledgeable (he did talk a bit much for me,…read morebut that could be a tactic they use, lol). Showed me only what I asked for, a little slow in showing me the numbers as requested but he finally got it and we got down to business. I also liked that he and the sales manager showed me the benefits of leasing vs buying and the extreme monthly price difference. I was looking at the Copper Crest Lexus RX350 and wanted to trade in my Audi Q5. They worked very hard to get me to my idea monthly payment but unfortunately it was out of my comfortability amount to pay. They kept in touch to really make the deal work and I appreciate that very much. Oh BTW, they did an amazing job renovating the store, because when I had my Lexus IS250 it was small and outdated. When I am ready to purchase, I will definitely go back!

The good is that's a nice dealership with a lot of vehicles in the lot; I went there last week to…read morepurchase a Lexus RX350 premium SUV and got the run around. I wanted to purchase it in cash, but the would not offer me a discount for the price I wanted.

This dealership had the wrong description for vehicles , they put up an automatic when I got there…read morethe vehicle was stick shift. The one trying to sell the car almost ended up crashing us and on top of that the vehicle sold to me had several issues . Cannot get in contact with the manager nor the original seller of the vehicle don't buy cars from here and save yourself some cash . I've been without my car for months now since it broke down this most definitely not sophisticated or respectful dealership that cares for the customers .

Took thirty minutes to sell my car and they gave me (I think) a good price -- better than what was…read moreoffered by Carmax and Carvana. Even gave me an Uber ride home!

Very professional. Got a fair price for car and they came to me to pick it up. Highly recommend.read more

I had a great experience working with Emils & Dante @ Nico Buys Cars.They offered me a great price…read moreon my vehicle and they were both professional and courteous. It was a smooth hassle free experience. I would definitely use their service again and highly recommend them to others. Kingsley K.

Had state safety inspection done on a used car I bought. Easy, no appointment needed, friendly…read moretechnician. $80 is a fair price and it was prominently displayed. If traveling south on route 1 when coming here, turning into this auto repair "mall" always sucks. Turn into the Ford dealership to do "u-turn". Hi-Tech is towards the back of the sprawling complex with many other car repair places.

After my service was completed the owner loudly and wrongly accused me of trying to scam them when…read moreI put forth my credit card as paymen. Basically racially profiling and assuming that I would charge back any payment made. It was so unnecessary and highly embarrassing and an extremely inappropriate response to my credit card paymen. Do not take your business here!

I bought a 2010 Subaru Impreza from them about 6 weeks ago. Now that I'm settled in with my new car…read moreI feel like I can give a proper review. At first I was nervous since I was buying a car outright for thousands of dollars. However, the salesmen who assisted me were excellent and I'm very happy with my purchase. The service was excellent, the car is probably the best deal for what I paid, and the process to buy was smooth. I would definitely recommend checking this place out if you're in the market for a new car.

Be careful when you receive the Carfax and make sure you scroll down and read more in the details…read morebecause I received a Carfax about a clean titled car but when you scroll down, it says the car was reported stolen as salvage. Also, the salesman never communicates to each other so they would give you a price and then big boss would come out and charge you like 2000 extra dollars before tax and registration.

Gus was cool and helpful, and they even beat CarMax's offer--but that's where the positives end…read more They initially quoted one amount, then paid out hundreds less with no heads-up until after all the paperwork was signed. The excuse? They "rounded," used a 21-day payoff instead of the standard 15, and passed on loan company fees to the seller. None of this was disclosed up front. Also, their hours are listed wrong--they close at 7, not the time posted online or on the door. I found that out the hard way. Bottom line: Do your own math, double-check everything, and be ready to call out the BS (not Gus--he's solid). Personally, I'd recommend going across the street to from carmax instead.

This place is so unprofessional. First time ever selling a car and the guy originally working…read moredidn't even test drive my car and gave me a price on it just by looking at it. I had to get my title sent in and then the sale would be on! So fast forward to the Next day. His boss comes in and the whole thing went left. He provided me no insight on what I'd be getting and gave me the run around, and they have some lame promotion saying they'll outbid carmax on a sale. If not you'll get $200 bucks! What a joke. Don't waste your time here just a bunch of shifty guys looking to make you feel dumb. PS. This is the Laurel location by the way! P.S.S Learn that you're in customer service so try and appease to your customer ya know...

"Well Alright, alright, alright!" In my Matthew McConaughey voice. This dealer almost got the…read morebusiness. Started out shaky, drove through traffic to see a car and test drive. To only find out it was sold. Yep, I was a bit heated because I had my credit ran. Read that over again, I actually came into the dealer without a check this time. They searched for another car located in PA. They told me they would follow up in the morning, since it's possible it may have been sold as well. I went home a little salty. I felt like again a game had been played to get me in the door and collect my info. However, 2 wks later Mike called and promised he had a car available. I came in the door brought my attitude with me as I still felt played. Yet, Mike was still calm. He knew I wasn't playing and assured me in every way he could that the car was fully available and ready to go out the door with my name on it. We did. I appreciate Mikes follow up and consistency in the "made up crazy" car market. They did of course offer other packages as all dealers do for security system, ding, and maintenance. The young lady was patient still explained and answered questions. She even went over it again when my family returned to the table just to be sure. The finance guy was cool and answered questions we had. He worked his sales game too. The manager was great, understood the reasoning behind my challenges and met me where he could. I left with a smile, tude thrown out the window. Got the car, they made a sale. I will return here again. Check out my other car experience a few months ago. This was 1001 times better then the first. I appreciate the patience and explanation for every question I had to work through whatever may have been a challenge in understanding. Thank you. This notes I don't only post bad reviews Mike thank you, I was about to call your parents if that car was not available. Somebody was going to get headlocked! This review is strictly pertaining to sales.

I purchased a used 2023 Tesla Model 3 in May 2025. The salesman was great (I found out he left soon…read morethereafter) but the back-office kept me cooling my heels for almost two hours as they processed the sale. I was unaware at the time that they were required by law to submit a time-of-sale report to the IRS Energy Credits Online system, and give me a copy of the accepted report to file with my tax return to get the $4000 rebate. When the IRS rejected my claim due (they had no record of the sale), I immediately reached out to the dealership - and that's when the run-around began. I have received assurance after assurance that they are "looking into it," but they are just stalling. I'm convinced at this point that they signed the rebate over to themselves. I have the email thread with the endless promises to look into it. DO NOT TRUST THESE PEOPLE!!!!!!