Overall, I was pleased with my experience purchasing a 2023 Jeep Renegade Trailhawk from the…read moreEnterprise Wayne, NJ location. Jarred was great to work with and made this a simple and painless process. I took the car to my mechanic; he said the car was in great condition and saw no issues, so that was a relief. The only reason I am not leaving 5 stars as I was disappointed that they only provided me with one key fob. To obtain another one it landed up costing me around $500. When I asked where the other key fob was, I was told none of the cars come with this. Yet I was conveniently handed a business card of someone who could provide one. Kind of felt suspicious to me that they were holding onto the second key fob. Then maybe working with this guy to sell and program that key fob back to customers who just bought a car from them! Not saying this is happening, but I just don't understand after spending all that money, where is the second key fob? The car also had a really odd, shaped plastic front license plate bracket, in that was not the same height as a US spec license plate. I took it off and it was stamped "Nissan" on the back, so it was not for a Renegade, let alone even a Jeep! I had to spend $50 for one to properly fit the bumper and plate. When I picked up the plates, I mentioned this to Genesis. She told me to email her a screenshot of the purchase and would look into reimbursing me for this. I have not received a response yet. Again, minus the key fob and license plate bracket, overall, I am happy with my purchase. I would recommend Enterprise and this location to others and consider buying another car in the future if I am in the market for something else.

My purchase for a $47,000 truck I had expected to be a pleasurable & honest experience with…read moreEnterprise. But unfortunately it has not. Jay promised me numerous times that "Everything is perfect." It was checked & gone over down south before delivery & we checked everything here in NJ." Unfortunately my believing him was a big mistake on my part. Glass roof panels had multiple strips of sap that looked like scratches in the glass, so the truck wasn't cleaned. I got home to find a brake light out. So again, it was not checked. The washers weren't working as the fluid had froze. When they did work the left side wasn't working due to a pinched line. Noise in left front tire rubbing on inner fender, no road test? Few weeks later the sun visor fell out of the roof. My warranty from you was useless as Dover Dodge charged me about $375. Shimmy in wheel began a few months later, cost me $70 for tire rotation as I had to to return again to Sparta Tire for balancing. When I finally took it on the highway a few weeks later the vibration was worse. I returned to Sparta Tire to find out a tire had a belt coming loose causing severe shaking above 60 so it went back to the rear of the truck. I also need to remind you there are two different treads & different manufacturers on the truck. I never in my life after being a Ford mechanic for 17 years has ever heard of mixing tires, therefore I returned to Paul. BTW no one called to tell me my plates were in, I was driving with expired reg. When I stopped in for plates which I put on myself in the parking lot, thank you very much I told Jay about the brake light out. He told me to "Go down the street to an auto store." Now I want the tires to match so I want the bad tire replaced along with the other two that only have 4/32" - 3/32" left so they are worn. I don't think that's unfair - my concern is safety & two different treads are not. I have receipts & documentation for everything. Two tires are 3/32" & treads don't match two other tires. Why would you sell a truck with different treads? Obviously they don't care about safety. I don't think safety or honesty are a concern with Enterprise. I recommend no one to deal with dishonest sales people & never EVER believe them when they tell you all is good & 100%. Videos & pictures to be added. I was supposed to get a call back which of course never happened. Time to contact BBB & Channel 7 News.

Recently purchased a pre owned vehicle and the staff was extremely attentive and accommodating in…read moreensuring I was satisfied with the car. They even took extra attention to detail the interior and paint correct the exterior and also did hand delivery of car to our home! thankful for them making this such a positive and easy experience, also love the car! Look forward to working with this dealership again!

These people are completely amoral. They will try to trick you every step of the way in purchasing…read morea car and thief service department sucks. My wife wanted a Porsche. The salesman gave me a BLANK CONTRACT to sign after we decided on a price. I knew very well how they would fill in everything after we left which was not what we agreed on from my unfortunate experience with them in the past. that they would change everything I was told. The salesman told me I would not be allowed to purchase a car if I didn't agree to buying insurance to cover the theft of the car. Even after I told him I'm already insured for that, he insisted that I wouldn't be allowed to buy the car without buying this worthless insurance. I told him I wouldn't buy the car if he insisted I buy the insurance and he insisted I had no choice. I was insulted and he much later said, after I walked out and told him I didn't want the car that I didn't need the insurance. This salesman obviously lied to me numerous times during the sales process and I called him out on it. I called him a lier and he didn't flinch because I'm sure everyone calls him a lier because he does it so often. If my wife didn't want this car so badly I would have walked out and would have trouble not misbehaving.