I really like the wells Fargo Bank system. I have been served only in this Bank in the USA for a…read morelong time. I ended up in Ogden for work. I needed to open an account for my LLC immediately. I was very worried because my English is not very good. I came to this office. The employee of this office, Stefanie Godinez, explained everything to me very well. I knew right away. This is a very professional employee. Thank you very much!

If you want to be lied to, cheated, treated like a number, disrespected, hated, and leave pulling…read moreyour hair out, then Wells Fargo is your kind of bank. I wouldn't bank with Wells Fargo if they were giving away free hundred dollar bills. The rude, nasty customer service agents are the worst in any industry or business I have dealt with.

The atm shorted me $120. It was after the branch closed so I called customer service to get help…read more Customer service informed me I need to go back to the branch to get my money during business hours. I do not have an account with bank of utah and customer service knew that. After taking off work early and driving to the branch they could not do anything for me. Very negative customer experience.

I just recently closed on a home in the Sugarhouse area. I've used Bank of Utah since I was a…read moreteenager (many years ago). I never thought I'd buy a home, but when I approached several lenders I saw that the interest rates were low and I could actually afford a small home. That being said, NO lenders could beat Bank of Utah. I tried credit unions and other companies but Bank of Utah still came on top. The best part was that were able to offer a conventional mortgage while others only offered FHA. Mike Medsker was my agent and though he works in Ogden he came over to meet me in a Salt Lake branch. Not even the Salt Lake offices with other lenders were willing to make the effort to see me. All my calls were returned, and emails were responded within a day, (usually hours). At closing I was worried I'd be hit with a surprise fee but it actually cost roughly $400 less than what I was quoted. Could not be happier and will continue to bank with Bank of Utah.

Ben is one of those rare individuals that approaches his business with thoughtfulness and love. He…read moregenuinely cares and tries to help people get into nice homes. He is also great to speak with and extremely positive! Ben helped us in getting a loan on a home in Utah. The deal eventually fell through because of a problem with the house. Our loan, however, was ready to go and we had a competitive interest rate. Once we find our dream home, I'll reach out to Ben again! Thank you Ben for you kindness and help. Diana and I really appreciate you:)

Ben was recommended by our realtor and I'm so glad we went with his service. Our experience was…read moregreat because: (1) Ben was there for us and super responsive throughout the process, from showing up to look at multiple houses with us to calling sellers agents to advocate for us to taking care of all the mortgage paperwork and being patient to explain the details to this newbie. And he had all the processes and paperwork set up efficiently and digitally so there weren't any hitches. (2) Being a first-time homebuyer made me feel very vulnerable generally, so I especially appreciated feeling like I could rely on Ben -- that he was honest and capable and would know what to do when and lead us through the process and get things done the right way the first time and for our benefit. (3) Trust was rewarded when everything went well with the loan. We got what other people tell us is a great interest rate and impressively low closing costs, and that despite there being some atypical aspects to our situation. And it all got done in just 18 days from offer to settlement. I'm very pleased and thankful.

These people are idiots. I wanted a simple checking account and the manager opened a line of credit…read morein my name without my permission. I specifically said I did not need another credit card. They opened one anyway. I would suggest finding a bank with honest people.

From the owner: At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us…read moreand enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals - large or small - our dedicated banking team is determined to helping you make it possible. Member FDIC. Equal Housing Lender.

Shae provided an absolutely phenomenal experience. She was incredibly friendly, easy to approach,…read moreand demonstrated outstanding professionalism throughout the entire interaction. Her social skills are exceptional, and she made everything feel comfortable, seamless, and even fun. Shae was not only knowledgeable, but also genuinely helpful.. taking the time to ensure I understood everything and felt confident moving forward. Her positive energy and kind spirit truly stood out and made my day better. I'm so grateful for her patience, especially with my jokes and lively personality--she handled everything with grace and genuine kindness. I would 10/10 recommend both Shae and the role she's in. She is a true asset and an amazing human!

In the last 6 months they severely limit how much you can withdraw from your own account. They…read moredon't want to give you your own money. WHY????? And...they don't post the phone number of the branches, only an 800 number that is only automated.

I had been with America First for 35 years and have been happy. I called them today and spoke with…read moreTyler - what a great customer service rep - very easy to talk to and handle my process quick and easy / haven't next steps all while being very friendly - 5 stars for Tyler!

Really bad quality of explanations and communication. Everything you attempt to do seems to have…read moresome almost secret way of doing it, and it involves a lot of trial and error and wasted time just to figure out how things actually work. I first had this happen with ACH payments. I switched to AFCU and set up my routing and account number with a bill I had to pay. The payments didn't go through for two months, and that company ended up closing my 13-year-old account because of it. Apparently, I had to not only let the other company know it was a checking account rather than a savings account, since AFCU uses the same account number for both, but there was also a separate four-digit code I had to put in front of the account number for ACH payments to actually pull correctly. I had no idea this was required. Another issue is that I also run a business and made a wire transfer online. I thought it had gone through, but the following month I realized it never went through at all, which caused me to be an entire month late on our business lease payment. Apparently, you have to sign a special document before they allow you to process wire transfers online through mobile banking. I don't understand why I was even allowed to attempt and submit one in the first place if I wasn't actually authorized to do it. Then, months later, they updated their mobile banking system and I suddenly couldn't make wire transfers again. I had to call, re-sign the document, and then I was finally able to do it again. Now, since that same update, I can't link my business account to QuickBooks, and I'm being told I basically just have to wait for AFCU to fix it. Oh, and I had never had fraud on my account before, but just two weeks ago I had two fraudulent transactions of around $200 each go through. At this point, I honestly feel like I'm an employee trying to troubleshoot and solve my own issues with the bank instead of a customer using their services. Every time something goes wrong, I'm the one having to make calls, figure out what hidden step I missed, find out what form or code is required, and piece together how their system works. It shouldn't be this difficult to do basic banking. I've spent way too much time trying to solve problems that I don't feel should have been mine to figure out in the first place.

Terrible customer service. Constant issues with online banking and apps not working. Most…read morerecently forced all accounts into one access... work, personal, kids... no opt in or out... Special ordered silver dollars for grandkids... checked back after a month of waiting - no record, missed gifting them for graduation... Look for another CU.

I would never recommend MACU to anyone at this point after I was scammed and had them take my…read moredisability money from me , plus put it in my credit when they were infact paid.

I love this specific Bank of America location because everyone is super friendly and knowledgeable…read more They are willing to help you if you have any banking questions. I want to give a special shout out to Yaneth and Arturo!

Customer service could be a lot better. I will drive out of my way from now on and not go to the…read morebranch that's four minutes away from my house. I will go to the Brigham location or the Layton location. I go in there with some quarters and they will not take them because they are not rolled. I find that to be very very lazy. I got told by the other branches that they can do it they just choose not to do it if they are lazy about it so for that reason, I am not coming to this bank again.

Make sure you ask how much everything is going to cost down to the penny. Was told ordering checks…read morewould be about $20. They charged me $101 for 3 boxes of checks. The teller was not clear at all on a total cost for this. Unprofessional and maybe more training should be given so that one is not shocked when they see this charge coming out of their bank account.

Always understaffed and filthy with an odor. But Chase says it is sanitized daily for COVID…read more Hahahaha When you call you always get the message. "we are busy try your call later" with NO way to leave a message.

Best branch manager I've met. Super clean, super fast, super kind…read more Proud to be a chase member.