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    We Care Charters

    3.0 (2 reviews)
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    Services - We Care Charters

    Bus rental

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    4 months ago

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    2 years ago

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    Georgia Coach Lines

    Georgia Coach Lines

    (2 reviews)

    I second the person above me's comment of giving more stars if they could! Nicole and Douglas were…read moreamazing drivers, warm and welcoming and great at navigating the tight spaces we asked them to, ha! The buses were GORGEOUS. Seriously--I did not know what to expect as I've never chartered buses before (although I've been a passenger on one) and I was speechless as the beauty, cleanliness, and SPACE. 10 STARS! Will 100000% book with Georgia Coach lines next event!

    I would give more stars if I could! I had requested a quote…read moreand received one promptly for service from Georgia Coach Lines in Atlanta, Georgia. Sadly, my manager decided we should go cheap and so I didn't accept their quote, went with another company on the cheap option - what a mistake! The cheap company canceled on me four hours before departure time! (I posted a review on them also, believe me!) Scrambling for alternatives, I called almost every rental car service to find that almost no vehicles were available in Atlanta. Bus and transport services were booked up. In a panic, I reached out to Georgia Coach Lines to see if their quote was still valid and if they could rescue us. The lady who answered the phone was EXTREMELY helpful and upon hearing my panic and desperate plea, she leapt into action. She said 'let me make a few phone calls and I will call you right back!' Meanwhile I was still calling other services, to no avail... Within ten minutes she called me back and said she had a driver ready, and they could do it! This company managed to get a bus to the Atlanta airport to pick up a football team on just over an hour's notice... all of this happened while the team was in the air, so they didn't even have to wait or worry. I am truly impressed with Georgia Coach Lines' fantastic customer service and professionalism. HIGHLY RECOMMENDED!

    Automax Rent A Car Cartersville - 15 Passenger Comfort Bus

    Automax Rent A Car Cartersville

    (3 reviews)

    I made a reservation with AutoMax for a family trip to Yellowstone that we had been planning for…read moretwo years. I clearly communicated our destination when requesting a quote online, as well as in person when I went to see the vehicle in person. My quote included "unlimited mileage" (see attachment) and the reservation summary that I signed also included a $0 charge for mileage (see attachment). As I mentioned, I also talked to one of AutoMax's employees in person and told her our trip was to Yellowstone. However, a week before our trip, when I called to confirm the reservation, I was told they do not offer unlimited mileage to my destination. I brought up the quote, reservation summary, and discussions with the employee but AutoMax would not honor their agreement. Any reputable business would have accepted responsibility and tried to fix the problem, however, AutoMax showed no willingness to rectify the situation. Their poor communication, mediocre customer service, and unprofessionalism almost cost our family a once-in-a-lifetime trip. Had I not called to confirm, I would have been charged close to $2,000 in extra charges upon return. I understand people make mistakes, but I also believe a business should do what's necessary to fix an issue that they have caused. If you use AutoMax, get everything in writing and confirm your agreement early and often.

    Very friendly and professional, got me a car quickly when mine broke down. It's a family-owned…read morebusiness and it's nice to have a non-corporate interface.

    We Care Charters - busrental - Updated May 2026

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