I entered as patient to Waypoint in December of 2022. I spent 3 weeks total with the first few days detoxing from alcohol. I have been sober ever since. The "have a plan for that" message resonated with me personally. I was prepared for going home by the staff and counselors even so far as having my local meetings planned out upon my return home. The food sucked but so did drinking my life away and not eating at all for the months leading up to my stay at Waypoint. The message is the message and they assured me that I could succeed if I stayed true to the AA principles. I was told to "make a freakin decision and get on with it." I was also told to be extremely "picky" when I got home while choosing a sponsor. "let it be someone who has a life that you would want to have." I heard some real truths during my stay. i recommend Waypoint whole heartedly for people who are serious about getting sober. Eric M read more

Absolutely a nightmare. It has now been over 2 years, and my family member was NOT TO BE CHARGED, due to a lack of licensed staff. I have been told by the CEO, and Claims manager that the patient would not be charged. Here it is 2 years later and getting a hold of these people is like getting in touch with the President. I've written letters and reached out via email (finally got a number that no one answered). This has taken more out of us than anyone should have to go through. The initial treatment, which was a joke-no staff, to billing issues, etc....My time isn't free! The treatment center is out in rural areas and trust me...they can't keep staff. The quality of care....babysitting. They didn't have licensed staff for the amount of patients. The CEO decided she would be my family member's "therapist"....she is unlicensed. read more