Absolutely a nightmare. It has now been over 2 years, and my family member was NOT TO BE CHARGED, due to a lack of licensed staff. I have been told by the CEO, and Claims manager that the patient would not be charged. Here it is 2 years later and getting a hold of these people is like getting in touch with the President. I've written letters and reached out via email (finally got a number that no one answered). This has taken more out of us than anyone should have to go through. The initial treatment, which was a joke-no staff, to billing issues, etc....My time isn't free! The treatment center is out in rural areas and trust me...they can't keep staff. The quality of care....babysitting. They didn't have licensed staff for the amount of patients. The CEO decided she would be my family member's "therapist"....she is unlicensed. read more