Unwelcoming and Disappointing Service…read more
This café is in a beautiful location right next to Nidaros Cathedral, making it an ideal place to enjoy a coffee. Unfortunately, the service is unwelcoming and, frankly, unacceptable.
My friends and I (architecture students) visited, hoping to enjoy the space while working on school projects. The café was nearly empty--only one other table occupied upstairs--yet we were met with hostile looks from one of the staff members. Eventually, she told us to leave, not because working there was not allowed (we saw no signs stating this, nor were we informed of such a rule), but simply because we "did not spend enough money," even though we had purchased drinks. Given the overpriced and poorly made coffee, this felt especially unfair.
This is not the first time I've been here, and I've heard similar stories about the same staff member being rude to others. It's especially frustrating because my friends are international and were speaking English, yet she refused to speak English to them, even though I (a Norwegian speaker) was present. The entire interaction made it clear we were not welcome.
It's a shame because another staff member was kind, and I feel bad for anyone working in such an unaccepting environment. A café in such a historic and important location should be a place that welcomes all guests, not one that makes people feel excluded or unwanted. I wouldn't recommend it to anyone who expects to be treated with basic respect.
