It makes me sad to write this review. In the early hours on Friday, March 24th, My husband called 911 for me because I was very sick and thought I was having a heart attack. I had nausea, pain up and down both arms, and my chest was tight. When the ambulance arrived, they assessed me, took an ekg, and said I had the flu. Since I trusted them as professionals, I went back into the house and tried to get comfortable. A couple hours went by and I felt worse and the pain was unbearable. My husband called 911, once again, and the same ambulance came. I asked if they could take me to the hospital and they replied, "We can give you a ride but you'll still have to wait in the ER waiting room just like if you were a walk in." They continued to say I just have a virus. I declined their ride because I didn't want to sit in the ER waiting room feeling as bad as I did. In the past, ambulance patients bypassed the waiting room.
My husband drove me to St. Vincent neighborhood ER. After assessments, blood tests, and ekgs, it was determined that I had a massive heart attack called a "widowmaker". Only 12% of people who have a widowmaker heart attack at home survive.
It's really sad that I can't trust an emergency service during an actual emergency.
This review is only for the medical ambulance NOT the fire department. read more
