The absolute worst. CID management is terrible, the complex in general is terrible, and it's unsafe. Two people have been murdered on the complex within a one-year span. The pool? What pool -- it's always chained up, although I do see them open it for select people at times. Unfortunately, I wasn't one of the select tenants. They ignore requests -- including requests regarding harassment and threats. They ignore ongoing and serious safety issues that were never addressed, including mailboxes being repeatedly broken into and mail being stolen. Vehicles are frequently broken into and stolen as well; my own car was stolen while I was living here. They also ignore major safety hazards, such as large cinder blocks obstructing walkways and creating serious safety risks. They ignore basic maintenance requests, like faulty gate key replacements. They don't return voicemails... or maybe just certain residents' voicemails. CID/HOA acts disgustingly discriminatory and blatantly shows preference to tenants the onsite maintenance man is friendly with. If they don't like you, they will find absolutely any reason -- and make up reasons -- to fine you. In my case, for example, I had and still have video proof of my downstairs neighbor calling me a "wetback Mexican b***." She said she didn't like that I had more than one child and didn't want us to walk around upstairs. She told me she was a correctional officer for 25 years and knows how to deal with "my kind of people." She demanded that we not walk or move around during the day because she's retired and stays up late, so she sleeps during the day. She banged on the ceiling in the middle of the night for over a year to purposely wake me. Because she's friendly with the HOA/CID management, they then began to also discriminate against me and started fining my landlord $250-$500 a month for all types of random things. I tried to provide them video evidence of this racist neighbor admitting on video that she knows we're quiet, but she doesn't like me because she knows how "my people" are and is going to make sure I get evicted. On that same video, she says that CID/HOA is aware but they are going to take her side -- and they did. It's been fine after fine for lie after lie. At a board meeting, they even demanded that my landlord evict me or face a $500 penalty for every month I remain living here. I left voicemails for them over the course of a year advising them of the racial slurs and that I have video proof -- never got a call back. My landlord tried to bring it up at the board hearing, but they muted him and disconnected him from the Zoom call, and what do you know -- fined him another $500 for "not attending." A tree fell on both my car and my neighbor's car. CID management provided insurance information for damages to my neighbor's vehicle, but they ignored all of my requests. We both rent. There is no legitimate reason my neighbor should have received insurance information while I received nothing. This is another clear example of unfair and discriminatory treatment. CID is very unprofessional, very discriminatory, and absolutely ridiculous. I have retained legal counsel for these issues and for an injury I sustained as a result of their failure to properly maintain the grounds. I underwent surgery and may now have permanent loss of function in my hand. This place has been an absolute nightmare. It's depressing, honestly. I will be moving soon, but I would not recommend living here -- especially if you are Hispanic. I truly believe they do not like us, and that is heartbreaking. I was born and raised here in Vallejo. I am not an immigrant, but this treatment is wrong regardless of citizenship status. Vallejo has always been my home, and what I've loved most about it is its diversity -- yet this complex is full of hate from both residents and CID/HOA. I am shocked and disgusted. It is NOT OK to have to endure racial slurs, constant harassment, and discrimination for over a year -- from another tenant and from the management company itself. Shame on them. read more

DO NOT MOVE HERE!!! These apartments are infested with roaches, they also have an odor that stays year round. You will see roaches even if you clean. Susie has wrote a false review of the complex. The complex is not clean and trash lingers around everywhere. Not to mention Susie is a complete B**** you ask her one simple question and she's goes off like you're a child. I would never recommend this apartment to anyone they need to close these apartments and fix their roach problem. Also they are linked to a housing program DO NOT MAKE SUSIE AND KEN YOUR LANDLORD I just moved out after a year please listen and learn from my mistake. read more

The waterstone apartments in Vallejo at 1333 North Camino Alto is the worst place to ever rent from they'll have your car's towed my vehicle was told it was tagged at 1:00 a.m. Sunday morning and told 6:00 a.m. Sunday morning and the owner has a very very naughty attitude I wouldn't rent here again and for all my life there was the last complex standing. Their affiliated with George Stone I don't know if they have family there but they're out to get your money and they'll attack anybody's car just for the heck of it and their apartments are roach infested!! read more

Waterstone Owners Assoc - Empty lot. I live on the property. 1 am tagged. 6 am same day toed. No help from HOA. Owner said to me "get your car back,well toe it again! - Vallejo, California

If I could rate this place zero stars I would.. This place is disgusting... don't live here! It is not properly managed at all. I lived here for 3 years, and just moved. There are better places to spend your money on in vallejo. There is no on-site management so tenants do whatever they want. Change oil, tires, and work on cars all through the parking lot. Ghetto neighbors who have no care in the world if they are making noise all hours of the night. They rather fight you then to keep the noise down. I've had to call the police numerous times because of this. The place smells sour and like weed all throughout the condos. Unfortunately there are a lot of drug addicts who live here so be aware. The HOA does not upkeep the buildings, and will fine you for things that are not your fault. There is multiple buildings and only one pay station for laundry and it is always broke . Every unit has its own landlord, and its supposed to be a gated community but the gates are always broken. There's always a line to get in the gate because tenants don't have gate openers. To make matters worse, I had a slumlord landlord here too. Do yourself a favor and find something better. read more

This place stole my car. When I went to the hospital I've been renting 2 years here I came home and called the police they said it was towed because my registration was old. It was only 30 days pass I didn't even notice I've been battling health issues I almost died in the hospital These people do not care and are happy to hang up on you and said they need to correct the way people live and the security is for them not the renters I have to deal with this all before the Holidays they basically stole any extra money I had It be a simple fix at the DMV. This place says it has security u can call 24-7 but I've never seen anyone They want 800 to get my car out of tow they said it was tagged 92 hours before as a warning that's a complete lie We have asked for all photos and times of this event . I'm moving out and I will be taking them to court. I will be doing everything in my power to prevent this from happening to another single mom before the holidays This is heartbreaking . All I did was park in my parking spot its costing me 800 and I have to take a loan out DO NOT RENT FROM WATERSTONE IN VALLEJO! read more